- Merck & Co. (Redwood City, CA)
- …user computing support in a Managed Service environmentStrong understanding of ITSM and ITIL frameworksStrong understanding of SDLC methodologiesStrong ... improvementITSM Tool Support Focused on User Needs: Provide support for Incident , Problem, and Knowledge Management within the Deskside Support teams, prioritizing… more
- George Washington University (Washington, DC)
- …Microsoft System Center Configuration Manager , JAMF and Airwatch MDM-Experience with using ITIL methodology and ITIL -based ITSM ticketing systems such as ... I. DEPARTMENT INFORMATION Job Description Summary: GW Information Technology is the chief provider of technology services and applications at GW. The… more
- Motion Recruitment Partners (Scottsdale, AZ)
- ITSM Change Manager Scottsdale, Arizona **Hybrid**...a minimum of three years of technical experience in Information Technology . + Three or more years ... Contract $60/hr - $65/hr Our client is seeking an ITSM Change Manager for their Scottsdale location....to Change Management. + Minimum one year experience in Incident Management. + Minimum one year experience in Release… more
- CAE USA INC (Irving, TX)
- …equivalent combination of experience, training, and/or education + 5+ years experience in ITSM and/or Information Technology + Experience driving the ... offering you: We're looking for a highly motivated Senior Manager , ITSM /ITOM to manage a team and...operational excellence and continuous improvement of operational performance for technology services across CAE's business. You and your team… more
- NCR VOYIX (Atlanta, GA)
- …world to your local favorite around the corner. You Are A strong, and experienced ITSM Problem Manager with a passion to relentlessly pursue Root Cause Analysis ... leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences...and other IT teams that are part of the Incident Management and Problem Management process. Someone that will… more
- General Dynamics Information Technology (Falls Church, VA)
- …Security **Skills:** Enterprise Operations, Information Technology (IT),IT Incident Management, ITSM ,Problem Management **Certifications:** ITIL 4 ... best every day. GDIT has an opening for an Incident and Problem Manager supporting the Army...further evolution of the ARNG's global Information Technology (IT) services including networking, compute, storage, infrastructure… more
- Amazon (Austin, TX)
- …prioritization and planning - Bachelor's degree in Computer Science, Information Technology , Business Administration, or equivalent professional experience. ... are seeking an experienced and driven Senior Technical Product Manager to join our Infrastructure Platform Management...ServiceNow. You should have a deep overall knowledge of ITSM and ITIL methodologies as they relate… more
- House of Blues (AZ)
- Job Summary: JOB DESCRIPTION - MAJOR INCIDENT AND PROBLEM MANAGER Location: NA West - PST/PDT or MST/MDT (Remote) Contract Terms: Permanent THE TEAM The Service ... v4 Foundations certification is beneficial. + Professional experience aligned to ITIL Service Management practices for Incident and Problem Management.… more
- Precise Solutions (Lake County, IL)
- … Incident Management Analyst Qualifications + Bachelor's degree in information technology , Computer Science, or Computer Engineering. Equivalent experience ... + 3 to 6 years of ServiceNow or other ITSM tools REQUIRED. Major Incident Management Analyst Nice to Have + ITIL experience / certification + Experience… more
- Insight Global (Kansas City, MO)
- Job Description A client of Insight Global is looking for a Major Incident Manager to join their growing organization. This person will be helping to create a ... banking space * 5+ years of experience within the ITSM specifically in a major incident or...of defense * Experience with Atlassian Suite or similar ITSM product (ServiceNow, BMC, Cherwell, etc.) * ITIL… more
- TEKsystems (North Chicago, IL)
- …IT infrastructure . Project management experience desired. Foundational knowledge of ITIL framework and Service Operations (Major Incident Management and ... Description: Major Incident & Problem Management: Duty Manager ... Additional Skills & Qualifications: Qualifications: Bachelor's degree in Information Technology , Computer Science, or Computer Engineering.… more
- TEKsystems (North Chicago, IL)
- …to discovering and delivering innovative medicines to solve serious health issues. As an Incident Manager , you will play a crucial role in a safeguarding the ... procedures and follows best practices. Qualifications + Bachelor's degree in Information Technology , Computer Science, or Computer Engineering. Equivalent… more
- City National Bank (Los Angeles, CA)
- …year in an Incident Management focused role **Skills and Knowledge** + ITSM Toolset and SharePoint experience preferred + ITIL V4 Foundation Certification ... INCIDENT MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager ...Will also respond to audit and regulatory requests for information related to Incident Management processes and… more
- Medtronic (Minneapolis, MN)
- …Development Lifecycle (SDLC), Waterfall, Agile and Scrum methodologies. Implement Information Technology Infrastructure Library ( ITIL ) best practices ... Position Description: IT Program Manager for Medtronic, Inc., Minneapolis, MN. Establish and...Bachelors' Degree or foreign equivalent in Electronics & Communication, Information Technology , Computer Science, Computer Engineering, Electrical… more
- NiSource (Columbus, OH)
- …of managing and developing employees and a solid understanding of the Information Technology Infrastructure Library ( ITIL ) practices for IT service ... ** Manager Service Integration - ServiceNow** **Full Time** **Way...environment in conjunction with Managed Service providers and other Technology Tower Leads. Candidate should have managerial and technical… more
- University of Colorado (Denver, CO)
- …with using remote support tools + Active Directory experience + Information Technology Infrastructure Library ( ITIL ) Foundation certification + A+ ... customer service role + Supporting Windows, PC, Mac, and mobile devices + Information technology service management ( ITSM ) ticketing tool + Computer… more
- University of Colorado (Denver, CO)
- …with using remote support tools_ + _Active Directory experience_ + _Information Technology Infrastructure Library ( ITIL ) Foundation certification_ ... _Supporting Windows, PC, Mac, and mobile devices_ + _Information technology service management ( ITSM ) ticketing tool_ +...UIS serves the University community through the delivery of information technology (IT) related services used by… more
- Hubbell Power Systems (St. Louis, MO)
- …applicable Group Directives and Guidelines. + Act as a thought leader; leverage ITSM technology trends and industry best practices to drive innovation, speed ... + Ability to predict challenges and seek to proactively head-off obstacles. + Information Technology knowledge and experience a plus, including Windows 10,… more
- Vectrus (Bangor, WA)
- …desired to be formally trained and/or certified in the following Information Technology Infrastructure Library ( ITIL ) modules: Service Operation, ... builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years...Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible… more
- Marriott (Columbus, OH)
- **Job Number** 24072147 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States ... and education * 5+ years' overall experience working in Information Technology including: o Proven Experience converting... ITSM frameworks. * In-depth knowledge of industry-standard ITSM frameworks such as ITIL , along with… more
