- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist -...+ Mentor and coach junior help desk staff, providing guidance, training, and support to ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist...non-technical users. + Proven leadership abilities, with experience mentoring junior staff and leading small teams. + Exceptional customer… more
- Interactive Process Technology (Huntsville, AL)
- …(DISA) DoD Mobility Unclassified Capability (DMUC) policies, procedures, and guidance + Provide help desk support for users Requirements: + Bachelor's degree ... Junior Service Desk Specialist Redstone Arsenal/Huntsville,...grow IPT is looking for great talented people to support the work at the Army Aviation and Missile… more
- ManTech (San Antonio, TX)
- …internal team. + They identify and suggest possible improvements to procedures. + The Help Desk Support I is a junior role functioning as the initial ... advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist I in San Antonio, TX.**… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team ... use. + May provide training and guidance to more junior help desk personnel. +...knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- Censeo Consulting Group (Washington, DC)
- …complex problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development ... + BA/BS from an accredited institution + Experience providing support in a help desk ... environment, including at least one year of Salesforce support + Junior level: 1+ years of… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III Job Category: Information...team at LA Care Health Plan. This position will support and help train level 1 technicians and ... County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose....net required to achieve that purpose. Job Summary The Help Desk Technician III is a key… more
- Insight Global (Palo Alto, CA)
- Job Description Our client is looking for a seasoned Help Desk Support Manager to lead the implementation of Windows to a current Mac environment. The client ... identity management solutions such as Okta * Provide IT Help Desk support for existing...Japan, to drive technology and process improvements * Mentor junior team members and share knowledge with the larger… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …of Microsoft products. + Basic Mortgage knowledge preferred but not required. Mortgage Systems Support Help Desk LOCATION -- Cincinnati, Ohio 45227 Fifth ... Third Bank. This position is a internal helpdesk for mortgage systems support issues. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail… more
- NANA Regional Corporation (Dayton, OH)
- …pay in addition to growth opportunities and excellent retirement options. **Job Summary:** The Help Desk Supervisor will oversee a 24/7/365 service desk , ... purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AGT, the...migrate to ServiceNow) and the Air Force Enterprise Service Desk (ESD) Trouble Ticketing system (eg Remedy) to track… more
- Criterion Systems (Springfield, VA)
- …Friendly Company therefore we encourage Veterans to apply. We are seeking aTier II Help Desk Specialistto assist a team providing 24/7 on-site operational ... support to enable customer success inSpringfield, Virginia! ACTIVE SECURITY...a technical discipline + Experience working in a technical help desk environment + Experience working with… more
- ManpowerGroup (New York, NY)
- …coordinating services and repairs with vendors as appropriate. Serve as a resource to junior technical support staff in the maintenance and repair of equipment. ... technical support staff. + May serve as team leader to junior technical support staff. Set up and configure PCs and/or local area networks, ensuring that… more
- Chenega Corporation (Springfield, VA)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... The ** Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service … more
- KBR (Sioux Falls, SD)
- Title: Tier I Help Desk Belong. Connect. Grow. Around here, we define the future. But we at KBR we share one goal: to improve the world responsibly as a company ... dreamers. Core Role and Responsibilities: Provides first line (1st Tier) technical support to end users of IT equipment computer customers regarding account… more
- Criterion Systems (Springfield, VA)
- …Company therefore we encourage Veterans to apply. Responsibilities We are seeking aTier 2 Help Desk Specialistto assist with providing 24-hours by 7-days a week ... opportunities. To find out more about how Criterion can help you take your career to the next level...on-site operational support to enable customer success inSpringfield, VA! Duties, Tasks… more
- Chenega Corporation (St. Louis, MO)
- Junior Helpdesk Specialist- MO Saint Louis, MO Join our...route user support calls to appropriate IT Help Desk + Attempt First Call Resolution (FCR) ... Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-011 Company Job Title: Junior Helpdesk Specialist Clearance: TS/SCI Location: St. Louis, MO FLSA Status:… more
- Applied Research Associates, Inc. (Eglin AFB, FL)
- …be ready to learn. ** Junior Network Administrator Competency Areas:** + Help Desk + Basic computer skills + Trouble-shooting PC/network problems Experience ... Emerald Coast Division, located in Niceville, Florida, as a Junior Network Administrator. ARA is an employee-owned company offering...policies. + Resolving IT tickets and providing critical IT support to over 60 end users ensuring the continued… more
- Chenega Corporation (Springfield, VA)
- …are being addressed in a timely manner + Provide technical assistance and telephonic support for Service Desk to Intel Customers. + Maintains documentation of ... Level Agreement Requirements for calls answered and resolved. + Help provide technical assistance and support for...Workflow Management services + Provide technical assistance and telephonic support for Service Desk to Intel Customers… more
- NuAxis Innovations (Bloomington, MN)
- …Microsoft PowerShell + Document configurations and procedures for the benefit of Tier I Help Desk and end-users + Use group policy management, PowerShell, and ... **Systems Administrator, Junior ** Location **Bloomington, MN** \# of openings **1**...operating system imaging processes. + Provide Tier II Level Support + Tier II-level software support is… more
- SMX (Patuxent River, MD)
- …that the customer is continually informed with task progress and concerns. National Help Desk incidents and service requests are completed/resolved in a timely ... Junior System Administrator (3363) (Secret to Top Secret)at...responds to hardware, software, and network problems. + Monitors help desk system for open issues, and… more
- Intuit (Tucson, AZ)
- …for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk team at their Tucson, ... AZ office. The Live Expert Service Desk Senior Analyst will be looked upon as the...related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of… more