- Insmed Incorporated (Bridgewater, NJ)
- …for improvement.Vendor management: Oversee relationships with external IT vendors/ managed services ensuring cost management, optimal service delivery and ... team is pushing boundaries in technology, innovation and customer service . We're a passionate, collaborative IT team...not necessarily be limited to, the following: Lead the IT Support Services Team including global help desk… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …rare diseases and immune disorders. SummaryThis role works closely across regional DSI IT teams and is responsible for the ongoing production support of Commercial ... and R&D IT systems and applications. The individual in this role.../ orchestration tools (Tidal Enterprise Schedule or equivalent), enterprise Managed File Transfer tool (Cleo Harmony or equivalent). Must… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …the following service models: Public Cloud, on-premises, co-location data center, managed service , SaaS, PaaS, IaaS, DaaS, and hybrid implementations Work ... degree, or equivalent relevant work experience required Exposure to IT Service Support and Service ...Support and Service Delivery best practices (including service desk , Incident, Problem, Change, Configuration, Capacity,… more
- Prototype IT (Lewisville, TX)
- …guidelines. About Prototype: IT : Prototype: IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, ... Prototype: IT is seeking IT Help Desk Support Specialists who...encounters with customers and fellow employees in a friendly, service -oriented manner. + Maintain compliance with Prototype: IT … more
- Price Chopper (Schenectady, NY)
- …operations of the Support Desk staff, records and manages ongoing incidents involving IT managed technology. Leads and directs the work of other's and run ... ** IT Lead Analyst, Support Desk ** Date: Mar...impact to the opcos Provide any required documentation to managed service support desk Monitor and… more
- TEKsystems (Grand Rapids, MI)
- …Description: The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, ... issues and offer advice to solve them. The Help Desk Support Technician will provide a high level of...Managed Services Provider - Good computer skills with IT and Customer Service experience. - Experience… more
- IT Responsive (Santa Ana, CA)
- … Services utilizing Microsoft, AWS and VMWare technologies. Responsibilities: The MSP Help Desk L2 will interface with clients, internal service and project ... LOCAL APPLICANTS ONLY Currently seeking full time MSP Help Desk L2 for an information technology professional services firm with offices in Orange County and San… more
- Vaco (Washington, DC)
- …sciences and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer ... in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT ...This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical… more
- Boston University (Boston, MA)
- …life-safety, business transaction-critical, and teaching-related services. Provide an interface to other IT Service Management activities, IT Partners, and ... as the BU community's primary point of contact for all 200+ IS&T-provided IT services, leveraging enterprise knowledge and technical expertise to assess client needs… more
- IT Responsive (Santa Ana, CA)
- Currently seeking full time Support Engineer (Level 3) for a Managed Services Provider with offices in Orange County and San Diego California. Looking for technology ... interested in joining a fun, high paced team. We specialize in Managed Services and Microsoft technologies. Responsibilities: The Network Support Technician will… more
- Centre Technologies (San Antonio, TX)
- …and growth of the Managed Services infrastructure and systems. + Service Desk and Operations delivery methodology innovation leveraging social, self- ... critical role in ensuring the quality and experience of service that we provide to our managed ...auditable standards. + Develop and maintain monthly and quarterly Service Desk and Operations business and performance… more
- Red River (Chantilly, VA)
- Position Summary: The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the 24x7 ... are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +...+ Support the business objectives set forth for the Managed Services division + Team dashboard creation and action… more
- Doosan Bobcat (West Fargo, ND)
- Service Desk Analyst - Product Support Last...Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world famous Bobcat ... Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates...Doosan affiliates all over the world. Job Information The Service Desk Analyst will provide Level 1… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...related experience, ideally working with external clients in the Managed Services or IT Services industry. +… more
- Dataprise (Port St. Lucie, FL)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...related experience, ideally working with external clients in the Managed Services or IT Services industry. +… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician** Location **Falls Church, VA** \# of...years, we saw a growing disconnect in how federal IT initiatives were built and managed . Time ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** The… more
- Doosan Bobcat (West Fargo, ND)
- Service Desk QA Team Lead Last...Innovation America, LLC (DDIA) is the primary provider of managed IT services to the world-famous Bobcat ... Company. Beyond Bobcat, DDIA provides IT services to a wide variety of Doosan affiliates...ND Job Information Location - West Fargo, ND The Service Desk QA Team Lead will oversee… more
- Amentum (Albuquerque, NM)
- …is currently seeking a ** Service Desk Technician** to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a ... 500+ work force performing Enterprise IT support, Service Desk , and Telecommunications support across multiple facilities and locations, for classified and… more
- TEKsystems (El Cajon, CA)
- …team of Technicians across various locations. This position is a balance between Service Desk (remote incident troubleshooting) and onsite support / deployment. ... The Service Desk Analyst is accountable for managing...but is not limited to ensuring all requests for IT Service and incidents are logged, categorized,… more
- Red River (Chantilly, VA)
- …Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position The Systems Support ... for working on a team at the Red River Managed Services Desk located in Chantilly, VA....the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a… more