- Percepta (Melbourne, FL)
- …to customers to increase customer purchases.During a Typical Day, You'llReceive inbound phone calls, emails, and chats through our Automotive E-commerce ... exchanges to remain knowledgeable of processes and proceduresSupport and advocate for consumer sales and product inquiriesAssist in the...play by them every day. As a Percepta team member , you can expect: Culture of Service - to… more
- Target (Raleigh, NC)
- …build and develop skills for a career. The role of a Small Format Team Member can provide you with the:** + Knowledge of guest service fundamentals and experience ... to support business priorities and deliver on sales goals **As a** **Small Format Team Member ** **, no two** **days are ever the same, but a typical day will most… more
- Target (Columbus, OH)
- …is ingrained in who we are, what we value, and how we work. It's how we care , grow, and win together. You delight our guests in all areas of the store ensuring each ... a career. The role of a Small Format Team Member can provide you with the:** + Knowledge of...and backstock product from all departments + Process all inbound deliveries (using the receive application) to ensure inventory… more
- The Cigna Group (Bloomfield, CT)
- The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible ... for handling inbound calls from both members and providers or their...and ensure first-call resolution. The types of calls an Advocate services may include but are not limited to:… more
- Zelis (St. Petersburg, FL)
- Position Overview The Senior Member Advocate is a vital role in ensuring service excellence to Zelis clients and their members. The Senior Member Advocate ... to consistently meet or exceed performance standards. The Senior Member Advocate is a subject matter expert...provider status, and open case status + Respond to inbound calls and self-service request from Plan members, providers,… more
- Humana (Columbus, OH)
- …exceptional experiences to our TRICARE members as a Work from Home Inbound Contact Beneficiary Service Representative (BSR). * Deliver a consistent customer service ... our TRICARE beneficiaries and providers * Act as customer advocate by resolving complex concerns in an accurate and...from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Required Work Schedule **:**… more
- Robert Half Finance & Accounting (Minneapolis, MN)
- Description We are seeking a Customer Care Advocate to join our client's team in the Minneapolis metro area. In this role, you will act as a trusted advocate ... and liaison for members and employers to address member inquiries, resolve issues, and fostering strong relationships through telephone and written correspondence.… more
- Healthfirst (New York, NY)
- …in systems. + Serve as the liaison between all parties and acts as Member advocate maximizing the participant's support network and obtaining needed services. + ... Advocate provides Healthfirst's Medicare Advantage Plan(MAP), Managed Long-Term Care Plan(LTC), Dual eligible Medicare Plan and Nursing Home members and… more
- CVS Health (Springfield, IL)
- …the right time to help them make better decisions about their health and health care , to i mprove member experience , retention, and growth by efficiently ... more personal, convenient and affordable. Position Summary The Health Advocate within the Healthy Outcomes Team interacts with members...care behavior . + Takes ownership of each member assigned to resolve their issues and connect them… more
- OneMain Financial (London, KY)
- At OneMain, Customer CARE Advocates empower customers - understanding customer needs and providing solutions. Customer CARE Advocates will learn the core ... **In the Role** + Responding to calls utilizing an inbound and outbound dialer, with focus on quality and...or resolved accounts + Work together as both team member and individual contributor in a goal-oriented environment to… more
- CVS Health (Columbus, OH)
- …complain with the mission of resolving their concerns and any outstanding issues. The Service Advocate handles inbound calls and looks for areas i which they can ... purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our...further assist the member to prevent future calls by considering down stream… more
- CVS Health (St. Louis Park, MN)
- … care more personal, convenient and affordable. Position Summary The Sr. Service Advocate will drive member retention in the Minnesota Medicare market by ... of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at… more
- CVS Health (Fresno, CA)
- …of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at ... and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Members of this team… more
- Target (Columbus, OH)
- …is ingrained in who we are, what we value, and how we work. It's how we care , grow, and win together. You delight our guests in all areas of the store ensuring each ... a career. The role of a Small Format Team Member can provide you with the:** + Knowledge of...and backstock product from all departments + Process all inbound deliveries (using the receive application) to ensure inventory… more
- Corewell Health (Kentwood, MI)
- …to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. ... questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established… more
- WelbeHealth (CA)
- …WelbeHealth, we are on a mission to bring the PACE Program (Program of All-Inclusive Care of the Elderly) to more underserved seniors in our each of communities in ... California and beyond. The PACE care model ensures our most vulnerable seniors are able...matter what. Alongside the leadership team of the Welbe Advocate Hub (Call Center), the Call Center Supervisor helps… more
- CVS Health (Columbus, OH)
- …complete telephonic assessments, care planning, member follow up, and member education through inbound calls, call queue, and outbound calls to members. ... Managers are frontline advocates for members who cannot advocate for themselves. They are responsible for assessing, planning,...and address complex health and social indicators which impact care planning and resolution of member issues.… more
- CVS Health (Columbus, OH)
- …clinical and concierge member services. Our mission is to meet each member at every aspect of their health care journey. Our embedded customer-dedicated ... factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.- Assessments take into account… more
- The Cigna Group (Tallahassee, FL)
- …- Friday: 8:00 - 5:00 in candidates own time zone + Clinical Care coordination for member , assist with getting appointments, transportation, medications, disease ... management, etc. + Telephonic outreach - outbound & inbound calls + Have a case load of 70-75...nurse practitioners and other health workers involved in the care of a member + Ability to… more
- Corewell Health (Kentwood, MI)
- …to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. ... questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established… more
