• Helpdesk Technician

    TEKsystems (Irving, TX)
    …calls vary from a very quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues. Role will also ... involve responding to e-mails and Chats. Experience: 1-2 years of help desk / call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users. Experience working remotely yet… more
    TEKsystems (03/23/24)
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  • Information Technology Intern

    ITW (Lakeland, FL)
    …perform more technical troubleshooting and resolution tasks. **Core Responsibilities:** + Monitor the helpdesk queue to triage and assign tickets + Review and ... Technology Internship located in our Lakeland, FL office from mid May until beginning of August 2024. This internship...respond to all IT helpdesk tickets that are submitted… more
    ITW (02/23/24)
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  • Service Desk Tier 1.5

    TEKsystems (Irving, TX)
    …vary from a very quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues. Experience: 1-2 years ... Skills Details: call center customer service,call center operations,phone support Experience Level : Intermediate Level About TEKsystems: We're partners in… more
    TEKsystems (03/21/24)
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  • Applications Support Administrator (IT Senior…

    CUNY (New York, NY)
    …+ Performs in-depth technical analysis and resolution of complex enterprise- level application systems issues; optimizes software application performance, installs ... of reported software application issues; prioritizes multiple open issues to ensure helpdesk tickets are resolved in a timely manner. + Conducts root cause… more
    CUNY (02/10/24)
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