- Insight Global (Tampa, FL)
- Job Description An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/ ... center for their customer. This position focuses on tier 2 network troubleshooting support . The candidate will be responsible for working on any escalated tickets as… more
- NTT America Solutions, Inc. (Sacramento, CA)
- …of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, monitored services platform, ... **Want to be a part of our team?** The NOC Supervisor I will be a key member of...ABILITIES** + A good understanding of the principles of service support as defined in the ITIL… more
- CACI International (Fort Meade, MD)
- …of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, monitored services platform, ... that provides remote level I and level II technical support to users worldwide. The NOC Supervisor...ABILITIES** + A good understanding of the principles of service support as defined in the ITIL… more
- First National Bank of Omaha (Omaha, NE)
- …location is subject to change based on business needs. **Summary of The Job:** The FNTS NOC provides 24 X 7 operational support to a variety of customers in a ... and reliable batch processing and system monitoring services across multiple platforms. The NOC Analyst role is responsible for technology support for business… more
- Dobson Fiber (Oklahoma City, OK)
- …EDUCATION & EXPERIENCE PROFILE 3 to 5 years of experience working in a NOC /help desk /system support position. Thorough understanding of TCP/IP addressing, ... The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 and… more
- Houston Methodist (Houston, TX)
- …actively monitoring and evaluating the needs of our IT systems. + Partners with service desk to validate normal operational trends are within expected metrics. + ... At Houston Methodist, the Network Operation Center ( NOC ) Analyst position is responsible for monitoring and...changes that are agreed upon during unexpected IT events ** SERVICE ESSENTIAL FUNCTIONS** + Provides unparalleled support … more
- Robert Half Technology (Westlake, OH)
- …essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is responsible for managing multiple IT tickets while ... finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position… more
- Comcast (Plano, TX)
- …installation of additional CMTS's in the market. + Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment ... the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to small… more
- NTT America Solutions, Inc. (Austin, TX)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians and Associate Service Desk Technicians. **Working at NTT** ... to be a part of our team?** The Sr. Service Desk Technician provides customer service...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Records required customer… more
- Custom Computer Specialists (Hauppauge, NY)
- …and unmanaged hubs/switches within local environments. + Handle escalations from the level 1 NOC support staff + Assist with special projects as assigned which ... than Custom Computer Specialists. We have a Level 2 NOC technician position open that offers a wide range...QUALIFICATIONS: + 3-5 years of experience in a Help Desk or User Support environment. + PC… more
- Koniag Government Services (Durham, NC)
- …place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation center ( NOC /SOC) support , call ... **TGS** **Job ID 2390217** **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- Red River (Chantilly, VA)
- …password resets, upgrades, installations, printer configuration, or break-fix items + Support NOC team with Incident management including troubleshooting, vendor ... of technical support in call center, while providing strong customer service . + Address tickets related to access, hardware, software, or network including but… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …enterprise applications. Manages IT Command Center functions including: staff and develop Help Desk , NOC , and Site Support team members; develop, administer, ... address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request...procedures for consistency and increased productivity. * Analyze Help Desk , NOC , and Site Support … more
- Leidos (Norfolk, VA)
- …Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... -Work directly with the NOC Operations Manager and NOC Lead for Tier III Operations Support activities, such as Service Response and Restoral; provides… more
- Criterion Systems (VA)
- …the NOC + Recommend Cyber Security improvements to the operation of the service desk that will help ensure compliance to Security Policy and regulations and ... and end of life of software and products + Network Operations Center ( NOC ) Support + Recommend services and standards for supporting the end user computing… more
- GovCIO (Martinsburg, WV)
- …network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone call, email, or the VA's ... ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements...+ _Experience with Cisco Any Connect VPN, Cisco Identity Service Engine (ISE)_ + _Experience setting up Site-to-Site IPSec… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...user support , or assist with backend infrastructure support for the NOC and Tier 3… more
- Epsilon, Inc (Lakewood, CO)
- …(ITOC). The ITOC encompasses a Security Operation Center (SOC), a Network Operation Center ( NOC ), an IT Service Desk , and advanced IT enterprise monitoring ... allows you the flexibility to work from home in support of Epsilon's customer, the Western Area Power Administration...designing and implementing complex IT operations centers, including SOC, NOC , IT Service Desk , and… more
- Leidos (Ridgecrest, CA)
- …Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... the Role:** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for a...Field Base Network Lead and the Network Operations Center ( NOC ) as required in support of incident… more
- Leidos (Norfolk, VA)
- …Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... broader team. *Information Assurance Subject Matter Expert for operations providing tier-III support to the NOC watch staff. *Participate in engineering meetings… more