- SNI Technology (Fort Lauderdale, FL)
- …framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow (Improving efficiency ... tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system availability, trouble...all shifts on the Help Desk and NOC as well as technician PTO requests,… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …procedures are followed in the NOC . + Operates as any lower level NOC Technician ; responsible for assuming the workload and shift requirements for personnel ... **Want to be a part of our team?** The NOC Supervisor I will be a key member of...all internal business units and practice groups to establish service delivery excellence toward being a world class … more
- CACI International (Fort Meade, MD)
- …procedures are followed in the NOC . + Operates as any lower-level NOC Technician ; responsible for assuming the workload and shift requirements for personnel ... NOC Team Lead Job Category: Information Technology Time...with enterprise IT supervisors and government leadership to establish service delivery excellence toward being a world class … more
- Comcast (Plano, TX)
- …largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized ... code and software to ensure proper system performance. + Engineer 2 performing Network Desk duties performs the following: Determines if the network, or a portion of… more
- NTT America Solutions, Inc. (Garland, TX)
- …and their contribution matters. **Want to be a part of our team?** The Sr. Service Desk Technician provides customer service , troubleshooting, as well ... x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians and Associate Service Desk Technicians. **Working at NTT**… more
- Custom Computer Specialists (Hauppauge, NY)
- Help Desk Technician - Level 2 Location Hauppauge,...than Custom Computer Specialists. We have a Level 2 NOC technician position open that offers a ... local environments. + Handle escalations from the level 1 NOC support staff + Assist with special projects as...QUALIFICATIONS: + 3-5 years of experience in a Help Desk or User Support environment. + PC hardware/software, server… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- Koniag Government Services (Durham, NC)
- …candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + ... **TGS** **Job ID 2390217** **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a)...IT solutions, application development and support, network/security operation center ( NOC /SOC) support, call center support, data center services, network… more
- Leidos (Ridgecrest, CA)
- …of the Navy-Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... **More About the Role:** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for a Field/Base Network … more
- University of Rochester (Rochester, NY)
- …preferred. + 5~7 years of relevant experience in Data Center environments, Operations Centers/ NOC , Service Desk or an equivalent combination of education ... methods using expert skills and knowledge. **JOB DUTIES AND RESPONSIBILITIES:** **DC Operations/ Service Desk :** + Serves as the technical lead, coach and… more
