- PrideStaff (Houston, TX)
- …directly to the Operations Manager, advanced customer service skills are required. As 1st tier support , technicians must have a broad knowledge of all systems ... Hire! Great Benefits While Working With PrideStaff! The OPS Technician 's main focus is 1st level support ...support for the entire organization including all inbound NOC calls, incidents, and service requests. As a … more
- Circle Computer Resources (Cedar Rapids, IA)
- NOC Technician Tier I...customer service. + Research, document and resolve issues to support business solutions and maintain SLA. + Maintain ownership ... (Hybrid) BUSINESS UNIT: CCR Media FUNCTION: Service Delivery REPORTS TO : NOC Supervisor CLASSIFICATION: Non-Exempt LOCATION: Cedar Rapids, IA EDUCATION: 2 years… more
- Comcast (Plano, TX)
- …the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to small ... designs strategies and recommendations to improve network performance. Provides necessary support for additions and changes. + Devises and implements strategies for… more
- CACI International (Fort Meade, MD)
- …and administration of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, monitored ... that provides remote level I and level II technical support to users worldwide. The NOC Supervisor...the NOC . + Operates as any lower-level NOC Technician ; responsible for assuming the workload… more
- Robert Half Technology (Oklahoma City, OK)
- Description Robert Half is now hiring for a NOC Support Tier 1. This role is Monday through Friday and would work 8:00 - 5:00 PM. If interested, in applying ... one or more systems, technologies, or processes critical to NOC success * Assist in the creation of basic...basic runbooks and operating procedures to be used by Tier 1 staff * Coach and mentor more junior… more
- NTT America Solutions, Inc. (Sacramento, CA)
- …and administration of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, monitored ... that provides remote level I and level II technical support to users worldwide. Under the general supervision of... NOC . + Operates as any lower level NOC Technician ; responsible for assuming the workload… more
- Spectrum (Austin, TX)
- Do you want to manage and troubleshoot tier two operational and engineering support ? You can do that. Ready to mentor front-line technicians on advanced ... You support continuous services within our Network Operations Center ( NOC ). You partner with clients and troubleshoot network issues via phone, trouble… more
- Trace Systems Inc (Scott AFB, IL)
- …is seeking a Secret [or higher] cleared Network Operations Center ( NOC ) Technician to provide network services in support of the Ballistic Missile Defense ... Overview: Job Title:Network Technician - Tier I Job Location:...video feeds to PED sites, and loss of critical support services such as secure communications, radar data, and… more
- Global Data Systems (Lafayette, LA)
- …include, but are not limited to the following: + Provide superior customer service and Tier 1 support to end users. + Provide troubleshooting and technical ... and Abilities) + High School diploma and 2+ years Telecommunications and/or NOC /Technical Support Center experience. + Network+ Certification is required for… more
- Robert Half Technology (Fort Worth, TX)
- …escalates Tier 3 critical alerts to the appropriate tech support groups. * Smart hands: break/fix, rack/stack/decommissioning Requirements Rack Stack Cable ... across the Enterprise to evaluate/isolate root cause. * Performs Tier 2 problem resolution as required. * Documents and...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- Koniag Government Services (Durham, NC)
- …one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + Candidates supporting this ... place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation center ( NOC /SOC) support , call… more
- Lumen (Denver, CO)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...world and shape the future. **The Role** The Operations Technician III - Federal has an in-depth technical knowledge… more
- Red River (Chantilly, VA)
- …password resets, upgrades, installations, printer configuration, or break-fix items + Support NOC team with Incident management including troubleshooting, vendor ... will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user...tickets effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices… more
- New York State Civil Service (Albany, NY)
- …As this happens outside of normal business hours, there is minimal staff and no direct Tier III support . Technician needs to be able to determine if on-call ... Information Technology Specialist 2, SG-18, will serve as a Tier 2 Network technician on the Third...Tier 1 Helpdesk that are assigned to the NOC . * Review and update documentation using the Microsoft… more
- Randstad US (Warren, NJ)
- …experience + Education: Associatesskills: + Desktop Support + Helpdesk + Technical Analyst + NOC Technician + Technical Support + Desktop Support + ... skills and customer service white glove services are required. Responsibilities: Provide quality Tier 2 Desktop support to corporate end-users as well as… more
