- ICF (Martinsville, VA)
- …emotional, behavioral, or psychological supports and interventions. + Work closely with the call center staff, ORR (client) and client's stakeholders in ... Description The Bilingual FRA (Family Reunification Application) Call Specialist will be responsible for outbound and inbound calls to assist in identifying and… more
- 8-koi, Inc. (Brownsville, TX)
- …experience in case, unification management work. + Case Management Wellness Check, call center experience (Preferred) + ORR experience (Preferred) ... Department of Health & Human Services (HHS), office of Refugee Resettlement's ( ORR ) Unaccompanied Children Program and its care providers, and any additional clients… more
- ICF (San Antonio, TX)
- …Reviews and submits new referrals to Post Release Services. + Work closely with the call center staff, ORR (client) and client's stakeholders in the ... to ensure uniform quality standards are applied at the Call Center including call monitoring...Reviewing or preparing safety reports to be submitted to ORR . + Identifying training needs based on review of… more
- ICF (San Antonio, TX)
- …will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position ... streams related to training, QA, and reporting project deliverables. + Work closely with the call center staff, ORR (client) and client's stakeholders in the… more
- ICF (Martinsville, VA)
- …will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position ... streams related to training, QA, and reporting project deliverables + Work closely with the call center staff, ORR (client) and client's stakeholders in the… more