- Bank of America (Rio Rancho, NM)
- Call Center Telephone Banker - Rio Rancho, NM Rio Rancho, New Mexico **Job Description:** At Bank of America, we are guided by a common purpose to help ... benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of...referring products * Experience working in an inbound or outbound contact center (phone, chat and or video) *… more
- M&T Bank (New York, NY)
- …assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, ... **Overview** **:** Identifies customers' needs through the bank 's retail sales process to provide proactive sales solutions through customer outreach for basic and… more
- M&T Bank (Elsmere, DE)
- …assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, ... to use fax, telephone system, copier and other communication tools M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay… more
- Amalgamated Bank (New York, NY)
- …inbound and outbound client experience. You will partner with the Bank 's Relationship Managers, Operations, Electronic Banking, and others to ensure that the ... Amalgamated Bank is seeking a Sr. Contact Center Representative!...or services + Use effective skills to handle certain telephone standards such as call transfers, taking… more
- Mass Markets (Las Cruces, NM)
- …SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We are seeking ... and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering… more
- Bangor Savings Bank (Bangor, ME)
- …needs and cross selling products and services in both an inbound and outbound call environment. Adheres to Critical Staffing Plan when necessary. ... staff for advanced problem resolution + Answers written and telephone inquiries from customers concerning bank services...support + Acts as liaison for customers to provide first- call resolution by coordinating and following up with other… more
- Bank of America (Lincoln, RI)
- …Meadows, Illinois; Pennington, New Jersey; Chandler, Arizona **Job Description:** **Job Description:** At Bank of America, we are guided by a common purpose to help ... offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and… more
- Mass Markets (Las Cruces, NM)
- …at any time, for any reason. ID2023-38302 Updated Date1/10/2024 DepartmentBilingual Call Center Positions (Inbound & Outbound ) ScheduleMultiple Schedules ... POSITION OVERVIEW BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC...and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …levels. * Make outbound and receive inbound calls on a recorded Automatic Call Distribution (ACD) telephone line. * Provide a high level of customer service. ... approved by Human Resources. **Licenses/Certifications:** * None required. * Raymond James Bank is an EOE/AA and VEVRAA Federal Contractor * Priority will be… more
- Oriental Bank (San Juan, PR)
- …and/or selling OFG banking/financial services and products received or made by telephone or digital media for current clients or prospects and creating records ... calling to potential customers. + Ensure quality in all inbound and outbound calls to provide constructive feedback, ensure compliance requirements, and ensure… more
- Dickinson Financial Corporation (Kearney, MO)
- **Summary** : The Dispute Center Specialist I responds to inbound and outbound phone calls from clients regarding debit card and ATM transaction disputes. A ... Properly authenticate the identity of a caller as the bank 's client in accordance with written department procedures before...via click to send and documented departmental procedures. + Call volume (daily, weekly, and monthly) determined by ATM… more
- Butler America (Salem, OR)
- …to state law. keywords: CSR, Customer Service Customer service agent, inbound, outbound , interviewer, order taker, telemarketing, phone agent, call center rep, ... and application end users with operational and technical assistance. Determine call resolution and log calls. Generate product replacement orders and troubleshoot… more
- Mass Markets (Dallas, TX)
- …(FULL-TIME) We are hiring customer service agents to support inbound and outbound customer service projects for Finacial Services clients. We are seeking qualified ... and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering… more
- Percepta (Melbourne, FL)
- …by using available resources; responsible for learning and executing the complete call handling process. **During a Typical Day, You'll** + Promptly processes, ... the customer on client products and services. + Place outbound calls to customers and dealers (when necessary) to...listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional… more
- Percepta (Melbourne, FL)
- …and concerns; educate the customer on client products and services. + Place outbound calls to customers and dealers (when necessary) to understand the needs of ... and concerns. + Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner. + Act as a… more
- Universal Health Services (Reno, NV)
- …outcomes. Will work non-business hours in order to better reach members via telephone . Job Duties/Responsibilities: + Conducts outbound member outreach calls and ... Job Summary: The Member Outreach Representative serves as a call agent reaching out to members to promote quality...diploma or equivalent. + 3+ years' experience in making outbound calls to members and/or patients + 3+years' customer… more
- Adelphi University (Garden City, NY)
- …volume of phone, email, and in-person inquiries in a timely manner. Participate in outbound phone call campaigns. + Assist prospective and current students with ... and self-service programs used by the university such as Bank Mobile, Gallagher (health insurance), Payment Plans, CLASS, eCampus...Ability to work with high volume in person and telephone contact. 4. Ability to be organized and pay… more
- Wells Fargo (San Antonio, TX)
- …balances + Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to ... + Ability to work effectively in structured but flexible, adaptable and changing, call center environment. + Customer service focus with the ability to listen to… more
- Truist (Greenville, SC)
- …sales opportunities by contacting potential investment clients based on internal and bank leads. Use product and industry knowledge to identify existing client, ... be considered and can obtain the additional license during employment. 6. Exceptional telephone skills and the ability to appropriately interact with clients of all… more
- Wells Fargo (Salt Lake City, UT)
- …balances. + Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to ... + Ability to work effectively in structured but flexible, adaptable and changing, call center environment. + Customer service focus with the ability to listen to… more