- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... Call Center Manager, the Medical Call Center Supervisor is responsible...training planning and development + Promote, facilitate, and provide quality efficiency, one call resolution, and patient… more
- Improveit Home Remodeling (Columbus, OH)
- …mentoring, and monitoring Inside sales reps. The Call Center Supervisor is responsible for maintaining all quality , efficiency and productivity metrics ... position may be a great fit. POSITION OVERVIEW The Call Center Supervisor is responsible...proper scripting of all Inside Sales agents, and lead quality . + Conduct training meetings with team regularly to… more
- SOS International LLC (El Paso, TX)
- **Overview** SOSi is actively seeking a highly motivated, professional and skilled Call Center Shift Supervisor in our El Paso, TX Spanish Interpreter ... Call Center As a Call Center Shift Supervisor , you...enhance efficiency and productivity. + Administer and track the quality review plan for interpreters. Ensure that customers receive… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...In this role, you will be responsible for ensuring call quality from start to finish, and… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor , Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, ... Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and...Summary The Supervisor of the Customer Solution Call Center is responsible for the development… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …is sourcing Call Center Supervisors for Future Opportunities.** The ** Call Center Supervisor ** is responsible for providing first-level supervision ... Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation...Laguna Niguel, CA **Job Duties:** + Work with the Call Center Manager to determine call… more
- Serco (WV)
- **Position Description** Looking for a fast paced and challenging opportunity? The Call Center Supervisor will be part of a dynamic team supporting customers ... impact on Veteran's in need of assistance! **As a Call Center Supervisor , you can...through the VA system. + Attend operational meeting andmonitorthe quality of up to 20 call agents… more
- Stanford Health Care (Menlo Park, CA)
- …opportunities for process improvement and develop strategies to streamline call center operations while enhancing the quality of support provided.* Analyze ... Care job.** **A Brief Overview** Under the direct supervision of the MGR-Fac Call Center , dispatches or manages a team that dispatches Facilities Personnel… more
- Quinnipiac University (Hamden, CT)
- … to join our exciting team. This position will support the Quinnipiac Poll's call center operations and is responsible for coaching the interviewer team to ... work from home, and on-site shifts in our state-of-the-art call center facility in Hamden, CT are...Coach and mentor in-house and remote interviewers to meet quality and quantity standards of the Quinnipiac University Poll… more
- PrincePerelson & Associates (West Valley City, UT)
- ** Call Center Customer Service Supervisor ** West Valley City, UT $60K Monday- Friday 8:00 am to 5:00 pm We are pioneers in automotive protection, catering to ... customer satisfaction and script new chapters of success. As a Customer Service Supervisor , you hold the reins to lead a dynamic team towards surpassing business… more
- UPMC (Erie, PA)
- …responsibilities. **Responsibilities:** + Completes administrative duties as assigned by the Call Center Supervisor /Coordinator including database entry of ... to both hospital and physician office protocols. Assists the Call Center Supervisor /Coordinator in efficiently...the agents as it relates to providing the highest quality of customer service. + Functions as the backup… more
- Compass Group, North America (Jacksonville, FL)
- …+ We are hiring immediately for a full time DINING ON- CALL SUPERVISOR position. + Location: Baptist Medical Center - 800 Prudential Drive, Jacksonville, ... tray delivery and pick up, special requests and needs for Dining on Call Program. Ensures employees are adequately trained and units are properly staffed to… more
- Eversource Energy (New Britain, CT)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as… more
- Stanford Health Care (Newark, CA)
- …brings awareness to the critical link between eating healthy and living well. Relief Call Center Dietetic Assistants starting pay is $29.41 an hour. Shift ... weeks, many of their hours will come from a supervisor 's same-day call to come into work...call to come into work when needed. Relief Call Center Dietetic Assistant employees must be… more
- Three Saints Bay (Battle Creek, MI)
- … quality standards. + Industry Standard recognized cortication's relating to 911/ Call Center Operator and/or Supervisor training. + Demonstrated ... ** Call Center Manager (3686)** Location **Battle...+ Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily)… more
- Billings Clinic (Billings, MT)
- …here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more! Customer Service Call Center Specialist (Full-time/Billings) PATIENT ... You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a...Starting Wage DOE: Commensurate with experience The Self-Pay Collections Call Center Specialist is responsible for one… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …and process improvement and quality assurance programs. + Accomplish call center human resource objectives by recruiting, selecting, orienting, training, ... **Pearl Interactive Network is sourcing Call Center Managers for Future Opportunities.**...Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation… more
- Penn Medicine (Philadelphia, PA)
- …that impact services provided by the CPUP Ambulatory Access Center . + Conduct Quality Assurance telephone call assessments and notify users who do and do not ... shape our future each day. Are you living your life's work? Job Title: Supervisor Ambulatory Access Center Department: Access Center Location: Centre Square… more
- Burroughs (Elmhurst, IL)
- …+ Ability to design and deploy call center training programs, call processing workflows and quality standards + Manages a shift or multi-department area ... Call Center Manager Customer Service Elmhurst,...lock access. Essential Functions/Key Responsibilities: + Provide consistent high quality & innovative solution leadership on OFS (Oracle Field… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_** and is passionate about ensuring our team members are… more