- Citigroup (Jacksonville, FL)
- …action plans to drive best in class customer experience within Citi. The VP, CX Insights Management is responsible for leading the analysis of key Voice ... The US Client Experience ( CX ) organization is responsible for providing insights...translate customer's feedback and/or complaints into actionable strategy for senior management and other key business stakeholders, and with… more
- Amazon (Bellevue, WA)
- …with numbers, and takes pride in organizing and communicating work. The Senior Business Analyst on the Amazon AIR CX Strategy, Insight and Program team is a ... they might want to buy online. The Amazon AIR CX Strategy, Insight and Program team is looking for...team is looking for an analytical and result-oriented Business Analyst who can analyze business decisions; troubleshoot issues, and… more
- DISH Network (Englewood, CO)
- …way that creates promoters of the DISH brand. The DISH VOC Senior Analyst reports to the Head of Consumer Insights on the Customer Experience Transformation ... Team. **Drive CX actionable insights strategy:** + Analyze CX data to...senior leadership and stakeholders, providing clear and actionable insights **Journey analytics:** + Utilize journey analytics tools and… more
- Lowe's (Mooresville, NC)
- **Job Description:** The Customer Insights Sr. Analyst drives customer satisfaction by managing surveys, analyzing data, and presenting actionable insights ... with a customer-centric mindset and excellent communication skills. Prior experience with CX platforms like Medallia or Qualtrics and tools like Adobe Analytics is… more
- Liberty Latin America (San Juan, PR)
- …to generate and/or drive broad ranging strategic initiatives, evaluate CX growth opportunities, and execute operational enhancements. Responsible to drive ... **How can you add value?** + Identify trends, distill insights , and build dashboards to find opportunities and bring...build dashboards to find opportunities and bring visibility to CX initiatives and team. + Build and utilize trend… more
- Brookdale Senior Living (Brentwood, TN)
- …with us for at least a year. Responsibilities The role of the Research and Insights Data Analyst is to drive survey data analysis for customer experience. This ... Planning and Analysis), and cross-functional teams. + Aid in the execution of insights from unstructured text analysis or natural language processing. + Advise on… more
- Quality Technology Services, LLC (Atlanta, GA)
- …portfolio company.** **QTS Data Centers (Quality Technology Services)** is seeking an ** Analyst or** ** Senior Analyst , Asset Management** **(Real Estate)** ... and innovation will be supported by Servant Leadership The ** Analyst or** ** Senior Analyst , Asset...**PREFERRED QUALIFICATIONS** + Experience with ARGUS, Workday, Salesforce, Adaptive Insights and Office Cx . + Experience providing… more
- T. Rowe Price (Colorado Springs, CO)
- …opportunity to join us and grow your career with us. About this Role: The Senior Analyst , Performance Analytics position is a key role on the Performance ... impact on short- and long-term plans for II Business Unit. Role Summary: The Senior Analyst must be able to transform large datasets from Analytics Data… more
- TEKsystems (Durham, NC)
- …for analyzing financial data, preparing reports, forecasting, budgeting, and providing insights and recommendations to senior management and stakeholders. * ... looking for a Finance Consultant to help support the CX revenue team. This team is responsible for financial...Update and maintain complex financial models relating to CX * Forecast quarterly budgets * Perform variance analysis… more
- American Express (New York, NY)
- …a dedicated colleague to join the team. In this role, the Research Relationship Analyst / Senior Analyst will work closely with the Research Relationship ... customer experience and facilitate enterprise experience management. + Build expertise in CX and journey management best practices and apply that knowledge via the… more
- TEKsystems (Mountain View, CA)
- …* Develop and execute a comprehensive web analytics data strategy to optimize UX CX and web performance insights * Collaborate with Business function Category ... eCommerce Senior Web Analytics Consultant - Hybrid Mount View,...is to maintain vendor relationships acting as a business analyst for non-IT projects or filling organizational roles above… more
- Autodesk (Atlanta, GA)
- …**Minimum Qualifications** + 5+ years in Service Design, Digital Product Management, CX Management, Business Process Analyst , or related in an enterprise ... **Job Requisition ID #** 24WD76259 **Position Overview** We are looking for a Senior Service Designer with a focus on Journey Management, reporting to the Senior … more