- NuAxis Innovations (Reston, VA)
- ** Senior Help Desk Support Specialist** Location **Reston, VA** \# of openings **3** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... community. We are currently seeking a talented and motivated ** Senior Help Desk Support Specialist**...high-quality support services. **Key Responsibilities:** + Ensure responsiveness to end -user problems by overseeing the service desk … more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior ** for...escalated issues, ensuring timely resolution and effective communication with end -users, stakeholders, and other IT teams. + Investigate and… more
- PLUS Communications (Arlington, VA)
- …corporate communications, digital advertising, and media buying. PLUS means more! We are seeking a Senior Help Desk Associate to join our growing IT team. ... The Senior Help Desk Associate will...The Senior Help Desk Associate will maintain IT processes... Ticket Management System (SolarWinds) + Ability to walk end -users through problem-solving process + Conduct daily, weekly, and… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- Vectrus (Bangor, WA)
- …prioritizing, documenting, and actively resolving end -user submitted requests. + Senior Service Desk Specialists will use common vendor provided as ... "hands on" troubleshooting assistance at the desktop level. + Senior Specialists must be comfortable handling complex end...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- ManTech (Herndon, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst** to join our team in the **Herndon, VA** ... not limited to:** + Responsible for providing support to end -user community on difficult hardware, software and network related...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- AITHERAS, LLC (Washington, DC)
- Position: Help Desk Supervisor/ Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: ... TEAMS, SharePoint (administrative role preferred). + 2+ years of direct end -user support experience. + 1+ year of computer applications teaching/training experience.… more
- City of New York (New York, NY)
- …or the overall success of critical initiatives. Note: This is not a Help Desk /Desktop support position. Please see the below listed responsibilities: -Review, ... makes it easier to do business through use of end -to- end technology tools, increases transparency by publication...where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts… more
- Robert Half Technology (Jacksonville, FL)
- Description As a Help Desk III Specialist, you will be a senior member of the IT support team, responsible for providing expert-level technical assistance ... and guidance to end -users and junior technicians. In this role, you will...troubleshooting efforts, and contribute to the continuous improvement of help desk processes and procedures. Your in-depth… more
- TEKsystems (Honolulu, HI)
- …Overview: We are seeking a highly motivated individual to join our IT support team as a help desk associate at our public accounting firm. As an IT Help ... problems to ensure minimal downtime and maximum productivity for end users. - Install, configure, and update software applications...Document and track support requests and resolutions using a help desk ticketing system. - Assist in… more
- CACI International (Arlington, VA)
- …largest integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, ... Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...(eg, Tier III) support as appropriate and partner with senior functional resources and developers to resolve problems. +… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you...agency + Follow up on completed tasks to ensure end -user satisfaction and acceptance + Identify inefficiencies and make… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 30380 **Summary** ** Help Desk Lead** **Kings Bay, GA** Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers ... by leveraging cutting-edge technology and take your career to the next level! The ** Help Desk Lead** will provide expert advice and support services with IT… more
- RKON (Chicago, IL)
- …part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk ( End User Engineer) professionals who are looking to ... Help Desk Analyst At RKON, we're proud...Desk professionals are expected to provide high quality end user support with a strong background in PC support… more
- Prototype IT (Lewisville, TX)
- …be refining technical skills with the end goal of moving into a Tier 1 help desk role. This person will have the opportunity to provide technical support to ... JOB SUMMARY The Help Desk Support Assistant is an...Ability to work with various team members, including more senior level resources to negotiate and coordinate schedules with… more
- Intuit (Tucson, AZ)
- …Expert Service Desk team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked upon as the 'go to' lead technical resource. ... bigger mission so they can do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live… more
- Athena Technology Group, Inc. (Norfolk, VA)
- Description/Job Summary Help Desk Support Specialist I Norfolk, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security ... for troubleshooting hardware and software problems. + Responds to end -user phone, email, or chat requests for support to...and provides documentation as needed. + Documents incidents using help desk systems or tools. Escalates problems… more
- Athena Technology Group, Inc. (Norfolk, VA)
- Description/Job Summary Help Desk Support Specialist II Norfolk, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security ... for troubleshooting hardware and software problems. + Responds to end -user phone, email, or chat requests for support to...and provides documentation as needed. + Documents incidents using help desk systems or tools. Escalates problems… more
- CACI International (Forest Heights, MD)
- Deputy Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * CACI is seeking a Deputy Manager of an IT Service Desk , supporting day-to-day operations including training, hiring, performance monitoring and continual service… more
- Viking Client Services, LLC (Eden Prairie, MN)
- …internal customers + Working closely with more senior staff, resolve or escalate end -user help requests + Log work activities and report negative trends or ... industry. We are looking for a full-time Computer Technician ( Help Desk Support) to work on site...Desk Support) to work on site to support end users and execute IT requests . Flexibility on… more