- Insight Global (Denver, CO)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years in an IT Service Desk Role Knowledge of Windows 10/11 ... based in the Cherry Creek neighborhood of Denver is looking for a Tier 2 Service Desk Specialist to join their growing Service Desk team. This person… more
- Harvard University (Cambridge, MA)
- …| 9:00 am - 5:00 pmJob Function:Information Technology Position Description:The Senior IT Associate ( Service Desk ) provides technical support to HMS ... (N) Department Office Location:USA - MA - Boston Business Title: Senior IT AssociateSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :056Time… more
- Vectrus (Bangor, WA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- NuAxis Innovations (Reston, VA)
- …7 years of experience in a help desk or service desk role, with demonstrated progression to senior -level responsibilities. + Extensive knowledge of ITIL ... **Help Desk Support Service Specialist - Senior ** Location **Reston,...a senior point of contact for all IT -related inquiries, incidents, and service requests, providing… more
- ManpowerGroup (Richmond, VA)
- We are seeking an experienced Senior Service Desk Analyst. The... Education or 4 years' experience working in an IT Service Desk in a leadership ... service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls...second level support teams Perform Password Resets Answer general IT questions Mentor junior Service Desk… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... + Ensure responsiveness to end-user problems by overseeing the service desk operations. + Develop a communications...unresolved requests based on defined criteria. + Adhere to IT Service Management (ITSM) operating procedures and… more
- CACI International (Forest Heights, MD)
- …Travel: None * * * CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a Senior Service Desk ... Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular… more
- ChenMed (Miami Gardens, FL)
- …within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order to implement predefined processes ... need great people to join our team. The Associate IT Service Desk Technician is... team, the IT Service Desk Technician works closely with senior team… more
- Groupestahl (St. Clair Shores, MI)
- …direct supplier in the field of custom textile printing. Qualifications What you'll be doing: The IT Service Desk Technician II will report directly to the ... IT Operations Directives and Security. Duties and responsibilities: + Provide IT service desk support to resolve problems to the end user's satisfaction… more
- TEKsystems (Frankfort, KY)
- …Summary TEKsystems in support of the Commonwealth Office of Technology (COT), is seeking a Senior Service Desk Technician for the Commonwealth Service ... in this individual as well. * Experience in customer service -oriented workplace * IT experience and knowledge...office 365, software support, Help desk , Help desk support, Service desk , Ticketing… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- PLUS Communications (Arlington, VA)
- …digital advertising, and media buying. PLUS means more! We are seeking a Senior Help Desk Associate to join our growing IT team. The Senior Help Desk ... PLUS Communications is a full- service communications firm based in Arlington, Virginia. It...Responsibilities: + Provide technical assistance and support for incoming IT requests and IT support issues related… more
- CIBC (Chicago, IL)
- …support for end users. You will lead support technicians on the Service Desk , Mobility, Knowledge Management, and Onboarding/Terminations teams. You will ... have at least 5-7 years of experience** managing a service desk team environment. California residents -... Service , Decision Making, End User Experience, Enterprise Service Delivery, Implementation Planning, IT Operations Support,… more
- RKON (Chicago, IL)
- …part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... will a strong desire to pursue a career in IT . Our Help Desk professionals are expected...and/or escalate as required with support vendors and RKON senior support engineers + Facilitates resolution of tickets/ service… more
- Insight Global (Palo Alto, CA)
- …applications * Implement and manage identity management solutions such as Okta * Provide IT Help Desk support for existing IT infrastructure * Collaborate ... Job Description Our client is looking for a seasoned Help Desk Support Manager to lead the implementation of Windows to a current Mac environment. The client has a… more
- Insight Global (Meridian, ID)
- Job Description Insight Global is looking for a Service Desk Specialist to support their Federal client in a 24x7 environment. This person should be comfortable ... and resolving level 1 tickets while maintaining good customer service skills to support their customer. This person should...days a week, and flexible on hours. . General IT experience . 0-3 years for midlevel 3+ years… more
- SAIC (Washington, DC)
- …to be remediated by junior and mid-level engineers. + Updates status of queued service requests with the IT service management system **Qualifications** ... need a minimum of 4 years of experience providing desk side support, acting as senior engineer...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- Prototype IT (Lewisville, TX)
- …is an entry level position and will assist our operations team including Customer Service , Help Desk and Hardware, with a focus on learning and understanding ... for effective ticketing + Minimum one (1) year customer service or help desk experience, preferred +...encounters with customers and fellow employees in a friendly, service -oriented manner + Maintain compliance with prototype: IT 's… more
- TEKsystems (New York, NY)
- …the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service ... headline business news. With many of our partners and senior leadership acknowledged as leaders in their field, and...service desk via phone, email or self- service portal, regarding IT issues and queries.… more
- TEKsystems (Washington, DC)
- …all processes comprising day-to-day operations of Tier 1, receiving, managing, and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is ... 1 team daily operational job duties and responsibilities, providing senior level guidance on technologies, procedures, and service...outages in a timely manner, with collaboration with the Service Desk Manager and other IT… more