- Vectrus (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- NuAxis Innovations (Reston, VA)
- …7 years of experience in a help desk or service desk role, with demonstrated progression to senior -level responsibilities. + Extensive knowledge of ITIL ... **Help Desk Support Service Specialist - Senior ** Location **Reston,...a senior point of contact for all IT -related inquiries, incidents, and service requests, providing… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... + Ensure responsiveness to end-user problems by overseeing the service desk operations. + Develop a communications...unresolved requests based on defined criteria. + Adhere to IT Service Management (ITSM) operating procedures and… more
- CACI International (Forest Heights, MD)
- …Travel: None * * * CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a Senior Service Desk ... Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- PLUS Communications (Arlington, VA)
- …digital advertising, and media buying. PLUS means more! We are seeking a Senior Help Desk Associate to join our growing IT team. The Senior Help Desk ... PLUS Communications is a full- service communications firm based in Arlington, Virginia. It...Responsibilities: + Provide technical assistance and support for incoming IT requests and IT support issues related… more
- SAIC (Washington, DC)
- …to be remediated by junior and mid-level engineers. + Updates status of queued service requests with the IT service management system **Qualifications** ... need a minimum of 4 years of experience providing desk side support, acting as senior engineer...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- TEKsystems (Washington, DC)
- …all processes comprising day-to-day operations of Tier 1, receiving, managing, and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is ... 1 team daily operational job duties and responsibilities, providing senior level guidance on technologies, procedures, and service...outages in a timely manner, with collaboration with the Service Desk Manager and other IT… more
- CACI International (Forest Heights, MD)
- …None Type of Travel: None * * * CACI is seeking a Shift Lead for their IT Service Desk , The Shift Lead will provide daily supervision, technical support and ... Service Desk Shift Lead Job Category:...able to communicate effectively, both written and verbal with senior management and technical staff + Possess excellent customer… more
- CACI International (Forest Heights, MD)
- …of Travel: None * * * CACI is seeking a Deputy Manager of an IT Service Desk , supporting day-to-day operations including training, hiring, performance ... Deputy Service Desk Manager Job Category: Project...Identify opportunities and recommend improvements and best practices to senior leadership. + Lead with resourceful mindset to drive… more
- ManTech (Stafford, VA)
- … Manager III is a senior role in charge of all tiers of IT -related customer support. + The Help Desk Manager III supervises and mentors subordinate projects ... ManTech is seeking a motivated, career and customer-oriented **Help Desk Manager III** to join our team in **Stafford,...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to...candidate will provide incident resolution to Army customers with IT problems related to IPPS-A, a PeopleSoft application. You… more
- Goodwin Living (Bailey's Crossroads, VA)
- …packages and other deliveries. This position is Monday-Friday 9am-5pm. Reception Desk Duties: + Management and Customer Service : Oversees operating ... is primarily responsible for providing leadership and direction for reception desk staff in serving residents, visitors, and others. This includes overseeing… more
- US Chamber of Commerce (Washington, DC)
- Front Desk Concierge Headquarters, 1615 H Street, NW, Washington, District Of Columbia, United States of America Req #503 Thursday, March 21, 2024 ABOUT US: If you ... OVERVIEW: The US Chamber of Commerce seeks a customer service professional to join our team and serve as...guests at our historic Washington, DC, headquarters. The front desk concierge serves a critical, central role in close… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and… more
- Marriott (Washington, DC)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- General Dynamics Information Technology (Arlington, VA)
- …& maintenance, enterprise data management, service desk support and IT training. **HOW OUR SENIOR IT ANALYST/INVENTORY SPECIALIST WILL MAKE ... Required:** Yes **Job Description:** Transform technology into opportunity as a ** Senior I** **T Asset/Inventory Specialist** with GDIT. A career in enterprise… more
- General Dynamics Information Technology (Falls Church, VA)
- … Desk **Skills:** Help Desk Support,Information Technology ( IT ) Services, IT Service Management (ITSM),Technical Support,Troubleshooting ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...3+ years of related experience on Service Desk + **Required Technical Skills** : IT … more
- Macalogic (Washington, DC)
- …resource allocation, database problem resolution, database code development, and database maintenance. + Provide service desk support for Tier 2 & 3 + Assist in ... to government clients in four primary areas: software development and IT -related consulting; program support; federal enterprise architecture; and compliance. In the… more
- VHC Health (Arlington, VA)
- …for this position. The incumbent receives supervision and general guidance from the Manager, IT Service Center. The Senior Technical Support Specialist is ... software and network issues. Works directly for the Manager, IT Service Center, and assists with the...Center - Arlington user community. Responsible for daily help desk and field service operations ensuring on-going… more