- Stryker (San Jose, CA)
- …shift work and on-call work on an as-needed basis. This position reports to the Senior Manager , Supportability & Escalations. + You will be the lead technology ... Magazine! Learn more about our award-winning organization by visiting stryker.com As a Senior Supportability and Escalations Manager at Stryker, you will be… more
- Stryker (San Jose, CA)
- …Magazine! Learn more about our award-winning organization by visiting stryker.com As a Senior Manager of Supportability and Escalations, you will lead a team ... strong exposure to Customer Support in a software, SaaS, or systems development environment required. + 5+ years of experience in escalation management, customer… more
- Mass Markets (Dallas, TX)
- …IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...on all service interaction + Provide team motivation and development to maximize sales opportunities + Responsible for the… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client ... Account Manager I to support complex business process outsourcing accounts....sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact… more
- Mass Markets (Wichita, KS)
- …OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex ... outsourcing accounts. In this role, you will be responsible for managing team development , issue resolution, and monitoring the metrics and KPIs of the agents and… more
- Medical Mutual of Ohio (OH)
- …with the Medicare Part D (pharmacy) and Medicare Part C (medical drug ) benefit programs. Configures, implements, maintains, and services Medicare and Individual ... focus on member experience. Conducts outreach to Pharmacy Benefit Manager (PBM) for refills, claim reprocessing and to members...the Medicare Part D (pharmacy) and Part C (medical drug ) programs as needed. . Performs other duties as… more
- Allegro Management Company Llc (Winter Park, FL)
- Our Company Allegro is a respected leader in the senior living industry, actively engaged in ownership, operations, design, development and property management ... in Winter Park, you'll discover the joys of inspired senior living. We care a lot about the people...files according to the direction of the Business Office Manager (BOM), Executive Director (ED) and Company policies and… more
- Unilever (Englewood Cliffs, NJ)
- …approach, planning, investment analyzation and optimization. This role will report into the Senior Manager Retail Media for Personal Care, and will include but ... connector, fostering customer intimacy by collaborating with digital commerce, customer development + shopper marketing peers as an active member of… more