- West Technology Group, LLC (Atlanta, GA)
- …Experience (CX) outcomes leveraging digital messaging, personalized and predictive self- service and cloud contact center infrastructure solutions.As Senior ... areas supporting call centers such as Customer Care, HR, Service /Help desk and sales. Experience selling into...Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT,… more
- NTT America Solutions, Inc. (Nashville, TN)
- **Want to be a part of our team?** The Senior Managed Services Service Desk Agent acts as the escalation point of contact for clients and vendors. This ... client + Produce breach and aging reports for tickets opened by the service desk + Identify gaps and shortcomings in the current processes, procedures, services… more
- Idaho Power Company (Boise, ID)
- …offers a flexible schedule and the opportunity to work up to 40% remote. **What does a Senior Contracting Agent do for us?** The Senior Contracting Agent ... is part of Idaho Power's Supply Chain Procurement team. The agent will, with minimal guidance, lead stakeholders in negotiation and supplier management activities.… more
- CompuCom (Winston Salem, NC)
- …Join **e** **X** **cell** **!** Our client has a brand new opportunity for a ** Senior Service Desk Support Technician** to support their team **remotely.** ... experience with Service Desk support + Prior experience working on a Service Desk as an agent supporting both Hardware / Software for Dell and / or… more
- Kyndryl (Imogene, IA)
- …your path forward? Then there's a good chance you'll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume ... technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of...handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you… more
- Compass Group, North America (Mount Pleasant, MI)
- Location: Central Michigan University + We are hiring immediately for one GUEST SERVICES SENIOR AGENT position. + Address: 103 East Preston, Mount Pleasant, MI ... hotel services, amenities and upsells products to the guests. Supervises Guest Service Agents. Essential Duties and Responsibilities: + Assign duties to Front Office… more
- Randstad US (Los Angeles, CA)
- … service portal, emails, and Now Virtual Agent . In collaboration with the Service Desk supervisors, the manager will ensure that all SLAs are being met ... service desk manager. + los angeles...to inbound phone calls, tickets, emails, and Now Virtual Agent . Manage process for communicating outages/emergencies and alerts to… more
- Raldex Hospitality (Summerville, SC)
- …updates of services + Providing reports to senior manager on the activities Front Desk Agent requirements are: + Experience as a Front Desk Agent ... Night Audit position We are seeking an experienced Front Desk Agent to join our company. You...assist with guests' enquiries and resolve any questions Front Desk responsibilities are: + Providing exceptional service … more
- Stephen F. Austin State University (Nacogdoches, TX)
- …of all student conduct concerns. + Makes self available and accessible to students while at desk . + Acts as a referral agent for students and staff to different ... Student Assistant - Residence Life Desk Assistant Bookmark this Posting | Print Preview...to residence hall and operations staff, and providing customer service to students while acting as a representative of… more
- The Mount Sinai Health System (New York, NY)
- …Center supports many of the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for ... In the Access Center Lead Agent role within the FPA Access Center, you...telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/call… more
- Amentum (Fort Belvoir, VA)
- …services to US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground ... the Department of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other Government agencies, and the Department of the… more
- City of New York (New York, NY)
- …systems. Position Description The A&CM Division's Strategic Services Department seeks a Senior Business Intelligence Data Analyst. The BI unit has two primary areas ... needs for non-A&CM stakeholders and ensure fidelity of A&CM reports. The Senior Business Intelligence Data Analyst should have exceptional proficiency with data.… more
- Qualcomm (San Diego, CA)
- …Group > Environment Health & Safety **General Summary:** **General Summary** The Senior EHS Manager will be responsible for developing, supporting and managing the ... Americas Region. This position will also be a change agent for Qualcomm as the EHS program matures within...will build, lead, and manage site-level EHS professionals. The Senior EHS Manager will serve as the lead EHS… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- JBS USA (Richardson, TX)
- ** SENIOR SAP BASIS ADMINISTRATOR** **Purpose and Scope/General Summary:** **We are looking for a Basis Administrator for JBS that reports onsite at the corporate ... as advanced correction application where needed._ **Responsibilities:** + Fulfilling help desk requests, projects, tasks, monitoring alerts and production support. +… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …desk function. Manage to ensure high staff satisfaction and quick resolution of help desk service tickets. + Perform other duties as assigned. What You Bring ... Information Technology is a key member of the ASHP Senior Leadership Team (SLT) who serves as a strategic,...member engagement, and revenue. + Serve as a change agent to drive fast adoption of new technology to… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Business Analysis Agent is responsible for the development and implementation of tools, analytics, and reporting that assist the Revenue ... decisions, achieving strategic objectives, and increasing efficiencies. The Business Analysis Agent has a general understanding of various analytical assets across… more
- Suffolk University (Boston, MA)
- …responsibility of data processing and integrity, the candidate will provide concierge-level service to prospective students and families and guide them through the ... welcome your application for this position. Responsibility Serve as the customer service operations lead for the Office of Undergraduate Admission. This includes,… more
- MetroLink (Los Angeles, CA)
- …in scope and are performed within a procedural framework established by senior employees. SUPERVISION EXERCISED AND RECEIVED + Receive general oversight from ... senior staff, Director, or Executive level roles. + No...needed. + Train internal customers and be a change agent on policies and procedures regarding procurement and contract… more
- Marriott Vacations Worldwide (Cincinnati, OH)
- …Laundry Rooms & Guest Services Operations Safety & Security Customer Service Activities/Recreation + **Experience:** College Programs + **Date Posted:** 3/18/2024 + ... learn and perform the duties of a Front Office Agent , checking the guests in and out, assisting with...duties, and resolving issues that arise. At the front desk you will learn the difference between ownership and… more