- Merck & Co. (Redwood City, CA)
- …user satisfaction and seamless end-of-life processingSupplier Relationship Management for Optimal Service Delivery : Oversee supplier partnerships to ensure ... service delivery adheres to contracted terms, with a strong focus...troubleshooting, and enhancements meet company standards and contribute to service improvementProject Leadership for Technology and Business… more
- American Honda Motor Co Inc (Marysville, OH)
- …we want you to join our team to Bring the Future!Job PurposeThe Team Manager for Deskside Support is responsible for managing a support team that are geographically ... business objectives including the attainment of targets for customer satisfaction, service levels, resolution time and project deadlines. This role is responsible… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- … (CIT) Operations Management Services (OMS) project. CIT requires support for information technology (IT) service monitoring and continuous improvement ... Manager and support the NIH Center for Information Technology (CIT) in providing Operations Management...other internal and external stakeholders to ensure the successful delivery of IT services and infrastructure optimization.… more
- Circle Computer Resources (Cedar Rapids, IA)
- …make business decisions + Proficient in Incident Management- familiar with ITIL ( Information Technology Infrastructure Library ) best practices and be ... technology by developing strong relationships. As a Service Delivery Manager , this role... of IT services to clients, including network management, infrastructure support, security, data backup, and disaster recovery +… more
- CompuCom (Atlanta, GA)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... expectations of the internal/external customer experience by overseeing the Service Delivery performance of service ...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
- SAIC (Washington, DC)
- **Description** The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ... service desks and on-site deskside services, the service delivery manager owns the...years of technical experience managing, maturing, and modernizing IT service delivery leveraging ITIL v3/4… more
- General Dynamics Information Technology (Stennis Space Center, MS)
- …growth ours. At GDIT, people are our differentiator. As an Information Systems / Service Delivery Manager , you will help ensure today is safe and ... Information Systems Management **Skills:** Information Systems, Information Technology Operations, Service Delivery...tomorrow is smarter. Our work depends on an experienced Service Delivery Manager (SDM) joining… more
- Moser Consulting (South Bend, IN)
- …culture, history, and service . Description As a Service Delivery Manager (SDM) within the Core Technology Division, you will oversee the delivery ... fast-paced environment, are self-motivated, and are passionate about evolving technology . It is no accident that we are recognized...degrees or certifications in project management (eg, PMP) or service delivery (eg, ITIL ) are… more
- Red River (Chantilly, VA)
- Red River seeks a Service Delivery Manager (SDM) with the experience and leadership capability to manage technicians and engineers supporting Red River ... Manager (AM) or the Senior Director of Service Delivery . The distinguishing criteria for determining...expression, marital status, age, family medical history or genetic information , disability, past or present military service ,… more
- Royal Communications Consultants Inc (White Plains, NY)
- Service Delivery Manager - White Plains / NYC / Hybrid Seeking someone with experience in managing and growing a Technical Support and Service Desk team. ... of Service Delivery professional. The Service Delivery Manager will provide...Scripting, Batch, etc., required. + Maintain knowledge of the Information Technology industry to effectively address the… more
- Randstad US (Scottsdale, AZ)
- service delivery manager . + scottsdale , arizona + posted february 26, 2024 **job details** summary + $59.10 - $60.10 per hour + contract + bachelor degree + ... category computer and mathematical occupations + reference1043240 job details job summary: The Service Delivery Manager (SDM) is responsible for the … more
- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking a Service Delivery Manager to our SEC ISS team. The ... deployment/engineering, support, and operations. + Experience with portfolio management for infrastructure , network, collaboration, and service delivery … more
- ManTech (Chantilly, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team in the ... line with NIST SP 800-53 Rev. 5, Army Enterprise Service Management Framework (AESMF), and ITIL v4,...delivery . + Tracking and reporting of all valid Service Level Agreements (SLAs). + Achieving any assigned key… more
- ManTech (Annapolis Junction, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Sr. Service Delivery Manager ** to join our team in **Annapolis ... levels + Knowledge of cloud concepts in relation to Infrastructure as a Service (IAAS) and Platform...+ A Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering, Business, or other related scientific or… more
- Intertek (Arlington Heights, IL)
- IT Service Delivery Manager Position Overview: The IT Service Delivery Manager is responsible for ensuring the effective and efficient ... the quality and reliability of IT services. The IT Service Delivery Manager plays a...support teams Requirements - Bachelor's degree in Computer Science, Information Technology , Business Administration, or related field… more
- Sensata Technologies, Inc. (Attleboro, MA)
- …+ Possess over 10 years of experience in successfully leading enterprise-level global IT service delivery projects. + Defines ITIL best practices, documents, ... The Program Manager is responsible for the development and execution...ensuring successful adoption and integration into service delivery processes. + In-depth knowledge of the ITIL… more
- BorgWarner Inc. (Bellwood, IL)
- …is currently looking for a "dynamic, results driven" individual to join as an IT Service Delivery Manager for our locations in the Chicago Area (Bellwood, ... Service Level management + Financial management A successful Service Delivery Manager will have:...Science or related field + 10 years working in Information Technology including 5 years of management… more
- Bank of America (Plano, TX)
- …closely with assigned Engineers, Program and Project Managers and other support and service providers. The Network Delivery Manager focuses and forecasts ... Engineering, Product and Service Management, Business Services and Finance. The Network Delivery Manager must be mindful of how their role impacts the firm's… more
- Leidos (Ogden, UT)
- …Identification and management of issues, risks, and dependencies. + Status reporting to the Service Delivery Manager and customer as required. + Creating, ... **Description** The Leidos has a **Network Operations Center (NOC) Manager ** opening at **Hill AFB, UT.** This manager...works closely with Shift Supervisors, regional NOC managers and Service Delivery Managers to establish cross functional… more
- Systems Engineering Solutions Corporation (Fort Meade, MD)
- …Identification and management of issues, risks, and dependencies. + Status reporting to the Service Delivery Manager and customer as required. + Creating, ... Position Description: The TRIP Manager will lead a diverse team of professionals...aspects of network operations within the Operations and Maintenance Service Delivery Thread. + Directly manage contractor… more
