- CACI International (Forest Heights, MD)
- Service Desk Analyst - Mid (Hybrid)...or equivalent + 3 applicable years + Ability to work Shift 3: Monday - Friday, 8:00am - 4:30pm (and flexibility ... 15,000 tickets monthly through the Service Now service management software. The IT Help Desk ...to work different shifts in the future due to coverage priorities and… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... center. You will have the option of three different shifts (1st, 2nd, and 3rd). **Responsibilities include but are...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift… more
- Robert Half Technology (Leesburg, VA)
- …attitude and are looking to be part of a highly motivated team. The primary function of this Service Desk Analyst job is to represent the Service Desk ... Description You might be the Help Desk Analyst Robert Half is looking...involves creating knowledge articles and arranging training for other Service Desk Analysts when needed. The primary… more
- Robert Half Technology (Baltimore, MD)
- …excellent communication skills who enjoys a fast-paced, team-driven environment. You'll be great at this Service Desk Analyst job if you can represent the ... how their role as the Help Desk Analyst relates to IT projects and IT Service...superior support and high availability of our business. This Analyst job sometimes includes covering alternative shifts … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift ) EOE...Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a ... within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage...stewardship concerns to the appropriate authorities. + Provide a Shift Summary Report at the end of each … more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...all incident status and solutions. **This position may require shift work in support of a 12x7 service… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...or any other characteristic protected by law. Description 1st Shift Agent (Fri - Tues 7:00 AM - 3:30… more
- ManTech (Glen Burnie, MD)
- …Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + ... a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in...the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three… more
- Huntington Ingalls Industries (Fort Meade, MD)
- … is operational 24 hours a day, 7 days a week. Currently there are two modified Panama shifts of 12 hours each; the first shift begins at 6 am and ends at 6 ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- General Dynamics Information Technology (Falls Church, VA)
- …incoming queries and issues related to computer systems, software, and hardware and assist the Service Desk Manager as needed.** **This is an IT Service ... We** **are seeking a Systems Operation Center Cyber Security Analyst to provide timely and professional cyber** **support. To**...ITIL best practices framework as the basis for IT Service Management (ITSM) model.** **Work Location and Shift… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a great opportunity for you! This PMS-ES Systems Analyst will be on a dynamic team, providing help desk support for our DoD client located in Washington, DC.… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... NAVSEA customers. We have an opening for a Stewardship Analyst with submarine expertise or equivalent to support an...and operational analysis assistance to aid the program office's shift into execution. + Review presentations, briefs, and formal… more
- TEKsystems (Baltimore, MD)
- …, ticketing system, remote troubleshooting, phone support, Customer service , Windows, Technical support Top Skills Details: Active directory,Troubleshooting,Help ... is in the process of moving to a self service portal for all end user related password resets.... desk ,ticketing system,remote troubleshooting,phone support Additional Skills & Qualifications: This… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the primary ... of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What… more