- Novo Nordisk Inc. (Boulder, CO)
- …learn new applications and apply knowledge in troubleshooting situations Understanding of remote support and help desk ticketing systems Preferred experience ... security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. Essential… more
- Multi-Color Corporation (Bowling Green, KY)
- …limited to support for all PC, MacOS, mobile phones, and various printers. Monitor our Service desk queue and aim for first call resolution. Lead, assist, or be ... you can truly make a difference. The IT Operations Analyst reports to IT Operations Manager. Provide technical support...Manage IT Support for the local plant and offer remote support for other North American sites Maintenance and… more
- SNI Technology (Stockton, CA)
- …employees on open incidents and requests and document support efforts in the service desk systems. (35%)Develop and maintain a thorough understanding of branch ... in Stockton, CA is seeking to hire a talented IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours,… more
- SNI Technology (Gallatin, TN)
- …on open incidents and requests and document support efforts in the service desk systems. (50%)Install, monitor, and maintain user workstations, operating ... in Gallatin, TN is seeking to hire a talented IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours,… more
- Kore 1 (Cleveland, OH)
- …MS 365, Azure AD / AD, ITIL V3 or other ITSM frameworks Main Purpose: The Service Analyst is an IT support professional with technical capability to help resolve ... person. To work with toolsets such as our IT's service desk and other IT management applications...patterns to ensure collaborative and efficient working with other Service Analyst (s) onsite Key Relationships: Member of… more
- DCS Corp (Las Vegas, NV)
- …Contributing to and developing knowledge base articles. Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. ... May provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary...identify problems, trends, and unique criteria, as required. Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- Insight Global (Aliso Viejo, CA)
- Job Description A large software company is seeking a remote IT Service Desk Analyst . They will provide remote IT support to approximately 4000 ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- CACI International (Forest Heights, MD)
- Senior Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... None * * * CACI is seeking a Senior Service Desk Analyst to support...been escalated by the junior level analysts + Leverage remote control technology (such as BOMGAR) while troubleshooting desktop… more
- TEKsystems (New York, NY)
- …first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to ... service and security. Job description Context The Service Desk Analyst is primarily...Technologies (Office 365, Teams, OneDrive, etc.) * Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory… more
- Beth Israel Lahey Health (Boston, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... customer service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PC's,… more
- Stanford University (Stanford, CA)
- UIT Service Desk Analyst **Business Affairs: University IT (UIT), Redwood City, California, United States** **New** Information Technology Services Post Date ... , Client Experience and Solutions (CXS), is seeking a Service Desk Analyst to join...collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. You will also record the… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... timeframe in order to provide a defined level of service and availability to the customer. Provides initial support...is preferred. + Minimum of one (1) year customer service experience or demonstrated ability is required. + At… more
- Mallinckrodt Pharmaceuticals (St. Louis, MO)
- Job Title IT Support Desk Analyst II Requisition JR000014147 IT Support Desk Analyst II (Open) Location Webster Groves (Pharma) - USA038 Additional ... Locations St. Louis, MO Job Description The IT Support Desk Analyst II is a liaison between...network connectivity. + Provides support through deskside, phone, and remote assistance methods, utilizing team resources and knowledge base… more
- General Dynamics Information Technology (Key West, FL)
- …Required:** None **Job Family:** Systems Analysis **Skills:** Hardware/Software Troubleshooting,Help Desk Services,IT Service Desk ,IT Troubleshooting, ... of related experience **US Citizenship Required:** Yes **Job Description:** Senior Systems Analyst Transform technology into opportunity as a Systems Analyst … more
- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department:...applications. This includes, but is not limited to, providing remote and in-person Service Desk ... Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst will be responsible for providing technical assistance and support to… more
- Moses/Weitzman Health System (Middletown, CT)
- …the Moses/Weitzman Health System was built. **Job Description:** Job Description **Responsibilities** The Service Desk Analyst role oversees all 1st & 2nd ... systems and all Microsoft based software. Responsible for managing the IT Service Desk 's ticketing systems including escalation, prioritization and dispatching… more
- CIBC (IL)
- …(https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the US Service Desk , you will be responsible to provide outstanding technology ... do their jobs; these tools range from applications, services, remote connections, upgrades or any other technology related issue...action or escalate issues, review ticket notes from the Service Desk Associates supporting an unresolved issue… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you will...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure +… more
