- Creative Financial Staffing (Broomfield, CO)
- …directory, group policy, basic networking Helping clients from different industries, provide top tier service , treat clients as if they were your own ... and pto very generous!) Must have MSP or Enterprise IT Help desk experience You will: Troubleshoot various tickets, device/printer issues, password reset, VPN,… more
- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer ** to join our team in the ... **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who...or higher? Preferred Qualifications + Systems Administration or Network Engineer background a plus + Working knowledge or experience… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Help Desk Support Engineer . This person will be solely responsible for helping a team of 40 with their ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- CACI International (Forest Heights, MD)
- …events are handled in a timely manner. + Handle incoming technical escalations from Service Desk , Network Operations Security Center, and other support teams. + ... Tier II Network Engineer Job Category:...with patch management software (eg, SCCM) + Experience using Service Now service management software (or similar… more
- Proven IT (Phoenix, AZ)
- Tier 3 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) Apply Job Type Full-time Description The Tier III Project Team ... appliance installation and support. This is an expert level engineer for Managed IT Services. The Tier ...co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 ... to solve difficult, in dept troubleshooting issues. The NOC Engineer Tier III will act as the...resolving as required and escalating/dispatching for resolution. Process all service requests for new or modified services as they… more
- CACI International (Forest Heights, MD)
- Tier II Windows Systems Engineer Job...+ Handle incoming technical escalations from Service Desk , Network Operations Security Center, Tier II, ... * * * CACI is seeking a Windows Systems Engineer II to join our technical operations and maintenance...Tier 2/3 Zscaler Area Specialist and Trainer + Service Now Ticket Quality and Assessment Manager + Ability… more
- CACI International (Forest Heights, MD)
- …in a timely manner. + Handle incoming technical escalations from Service Desk , Network Operations Security Center, Tier II, and other support teams. + ... Network Engineer Tier III Job Category: Information...rotation to respond to incident escalations + Experience using Service Now service management software (or similar… more
- General Dynamics Information Technology (Aurora, CO)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The… more
- Dataprise (Port St. Lucie, FL)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...team members or external resources as needed. + Provide first- tier support to end-users for Windows Workstations, MAC OS,… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...team members or external resources as needed. + Provide first- tier support to end users for Windows Workstations, MAC… more
- Siemens (Orlando, FL)
- …help our customers move the world! **Position Overview:** We seek to hire a Mechanical Desk Engineer to assist the Locomotive Engineer and onboard train ... usage and create a new quality of travel. Good service means we are there for our partners and...fleet of high-tech rolling stock. The fleet consists of Tier 4 compliant high-horsepower locomotives in a push-pull configuration… more
- SAIC (Washington, DC)
- …Engineer + Candidates need a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of ... software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment,...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- SAIC (Washington, DC)
- **Description** Desk Side Engineer ‐Junior Experience: Deskside support engineer with a minimum of two years of experience providing Tier 2 deskside end ... procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...Experience or Certifications: + ITIL V4 Foundation + Customer Service Experience + Hands on deskside user assistance and… more
- MPR Associates (Alexandria, VA)
- …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
- Comcast (Plano, TX)
- …operational groups. Updates code and software to ensure proper system performance. + Engineer 2 performing Network Desk duties performs the following: Determines ... provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has...re-routing of traffic. Provisions DWDM and CWDM circuits. + Engineer 2 performing Video Desk duties performs… more
- Red River (Lexington, MA)
- …Secret clearance to join our team! The Team Lead ( Tier 2) is a strong service desk engineer , primarily responsible for working on a team within the ... Service Desk and managing the day-to-day functions,...assisting in the escalation workflow to troubleshoot and resolve Tier II and higher issues. This position will work… more
- Chenega Corporation (Alexandria, VA)
- …Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, ... and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier...technicians. Duties and Responsibilities: + Maintain and update the service desk ticketing system where each request… more
- Chenega Corporation (Alexandria, VA)
- …Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, ... and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier...technicians. Duties and Responsibilities: + Maintain and update the service desk ticketing system where each request… more
