- RESOURCE MANAGEMENT CONCEPTS, INC (Crane, IN)
- Sr. Service Desk Lead Location Crane, IN Requisition # 2536 Division Information Technology Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=RESOMANA&cws=37&rid=2536) Job Description Sr. Service Desk Lead Resource Management… more
- TEKsystems (San Diego, CA)
- …or Managing Technicians, and working in a healthcare environment. . The role of the Dispatcher Service Desk Lead / Supervisor is to Lead to dispatch ... of incidents including Root Cause Analysis (RCA) processing. Skills: Lead exp, Troubleshooting, Service Desk ...Analysis (RCA) processing. Skills: Lead exp, Troubleshooting, Service Desk Support, Windows 10, Deployment, technical… more
- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- CACI International (Forest Heights, MD)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... Type of Travel: None * * * CACI is seeking a Shift Lead for their IT Service Desk , The Shift Lead will provide daily supervision, technical support and… more
- TEKsystems (Washington, DC)
- …operations of Tier 1, receiving, managing, and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is responsible for achieving high ... dashboards. This position is responsible for the interaction and engagement with the Service Desk Manager federal lead and COR (when necessary). Reports to… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal ... users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves… more
- Boston University (Boston, MA)
- … & Support Service Desk team is looking for a Lead Service Desk Specialist who will be responsible for supervising the day-to-day operational ... and serves as a member of our Incident Coordination team. The Lead Service Desk Specialist is responsible for supervision and professional development… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations. **Reports to** : Program Manager, Service Desk Lead **Working Conditions** + Professional office ... of Indian Affairs, Bureau of Indian Education, among many more. The Service Desk Agent performs a variety of complex tasks, which include creating incident… more
- General Dynamics Information Technology (San Antonio, TX)
- … Performance** - Measure and provide weekly help desk performance reports to Task Lead , Service Desk Lead , or COR. Provide recommendations to make ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support,Help Desk Operations,Information… more
- Red River (Lexington, MA)
- …clearance to join our team! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service ... the day-to-day functions, including scheduling and coordinating daily workload for service desk technicians, reviewing and assigning tickets, and assisting… more
- Trace Systems Inc (Colorado Springs, CO)
- …trouble tickets on a daily basis + Provide accurate status reports and updates to Service Desk Lead + Coordinate with DISA's Enterprise SATCOM Gateway ... Overview: Job Title: Service Desk Level I Technician Job Location:Colorado Springs, Colorado Security Clearance: US Government issued active, in-scope Secret… more
- Hormel Foods (Austin, MN)
- **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. + Ensures the efficient and… more
- Dataprise (Port St. Lucie, FL)
- …We are looking for a talent Team Lead to oversee our Tier 2 team of Service Desk Engineers. This role is integral to the day to day operations of our ... 24X7X365 global Service Desk . This position will work hybrid...Associate, MCSA Office 365, MCSA Windows Server 2016 Team Lead Success Factors + Team Leads will be measured… more
- Janus Henderson Investors (Denver, CO)
- …concise language and sense of urgency when necessary + Demonstrable ability to coach/mentor and lead service desk team members to increase knowledge, day to ... love to hear from you! Your opportunity + Manage a team of service desk specialists, including recruitment, training, performance evaluation and professional… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... that affect compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts to document core Standard Operating Procedures… more
- Vail Resorts (Breckenridge, CO)
- …Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership to the… more
- State of Minnesota (Minneapolis, MN)
- …temporary, entry-level staff position that works under immediate supervision and looks to the Service Desk Lead for daily work direction and coordination. ... / experience sufficient to perform the duties of the position. + IT service desk experience, or working experience using an IT ticketing system. + Working… more
- HCA Healthcare (Nashville, TN)
- …reports on results of implemented improvements + Advocate for Level 1 Service Desk , external clients and client lead to populate the knowledge base and ... Client Support Services is responsible, with manager, for defining and improving service desk operational procedures and interactions with customers and support… more
- Paragus Strategic IT (Hadley, MA)
- …afraid to do the work needed to get there. We are looking for an enthusiastic IT Service Desk Manager to lead a team of technicians and dispatchers, ensuring ... with departmental leaders, they play a pivotal role in maintaining service excellence, nurturing talent, and fostering a customer-centric environment, ensuring our… more
- State of Massachusetts (Boston, MA)
- …Health (DPH) seeks an experienced Program Coordinator to serve as our My Vax Records Help Desk Lead . The incumbent will work as part of the programmatic team at ... desk tasks. The My Vax Records Help Desk Lead will ensure Help Desk...to date SOPs and are providing exceptional front-line customer service and technical assistance to constituents contacting the Consumer… more