- General Dynamics Information Technology (Falls Church, VA)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service desk… more
- CACI International (Forest Heights, MD)
- Deputy Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... overseeing a staff of up to 8 employees, you will work closely with the Service Desk Manager to establish new policies and metrics, as well as oversee… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- BCMC (Arlington, VA)
- …cyber capabilities to address emerging threats. We are seeking a System Operations (SysOps) Service Desk (SOSD) Deputy Manager who reports to the Director ... of Technical Services. The SOSD Manager is expected to be process oriented and accountable...and accountable for the overall success of the SysOps Service Desk . Responsibilities Include: - Manage SOSD… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... + Developing and implementing service desk policies, procedures, and best practices to ensure efficient and effective service delivery. + Leading and… more
- ManTech (Herndon, VA)
- …network related problems, questions, and use. + Provide training and guidance to junior service desk personnel. + Provides resolutions to out of the ordinary ... issues for users. If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + Responds to tier two trouble… more
- TEKsystems (Washington, DC)
- …volumes while coordinating temporary/emergency assistance from additional team members. Works with the Service Desk Manager to improve customer service ... dashboards. This position is responsible for the interaction and engagement with the Service Desk Manager federal lead and COR (when necessary). Reports to… more
- CACI International (Forest Heights, MD)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager and Deputy Service Desk ... for performance reviews and timesheets of assigned technicians. + Working with Service Desk Manager to ensure deliverables are completed on time +… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- CACI International (Forest Heights, MD)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager and Deputy Service Desk ... Senior Service Desk Analyst Job Category: Information... Manager will work to ensure all Service Level Agreements are met. **Duties and Responsibilities:** +… more
- General Dynamics Information Technology (Washington, DC)
- …to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... opportunity to make a personal impact as a Program Manager . GDIT is your place to make meaningful contributions...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- Marriott (Washington, DC)
- …Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** The Manager of IT Service Desk Technologies is a key ... both clients and stakeholders. Reporting to the Director, IT Service Desk Technologies this associate will collaborate...and meeting deadlines * Provides regular status updates to manager * Successfully manages multiple assignments at once *… more
- Cayuse Holdings (Arlington, VA)
- …hours depending on needs to support 24/7/365 operations. **Reports to** : Program Manager , Service Desk Lead **Working Conditions** + Professional office ... of Indian Affairs, Bureau of Indian Education, among many more. The Service Desk Agent performs a variety of complex tasks, which include creating incident… more
- Vectrus (Springfield, VA)
- …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- Aimbridge Hospitality (Fairfax, VA)
- Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/310086/front- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- General Dynamics Information Technology (Falls Church, VA)
- …incoming queries and issues related to computer systems, software, and hardware and assist the Service Desk Manager as needed.** **This is an IT Service ... easily understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. Provide technical… more
- Marriott (Forest Heights, MD)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Washington, DC)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- Marriott (Forest Heights, MD)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more