- Computer World Services (CWS)Corporation (Washington, DC)
- …to be collected by such member agencies. Job Description CWS is seeking a Help Desk Specialist to answer and triage all OFR requests, resolve all technical ... hybrid work environment.Document all requests or resolutions in an IT Service Management solution such as ServiceNow.Install and troubleshoot all Microsoft Operating… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... the field - come join us today! The Help Desk Specialist serves as a member of...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- CACI International (Bethesda, MD)
- Help Desk Specialist - TS/SCI w/ Poly Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None * * * CACI is seeking a Help Desk Specialist to join Our Luke Team!...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem + Simulate… more
- American Humane (Washington, DC)
- …excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be hybrid; the ... remotely and in-person in our DC office. The Help Desk Specialist reports directly to the Director...multiple competing priorities. + Demonstrates high level of customer service orientation. + Sound judgement and high level of… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information...Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier ... None * * * CACI is seeking a Help Desk Support to join Our Luke Team! You will...in-depth technical support. + Tier 3 expert product and service support. + Tier 4 outside support for problems… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, 4555 Overlook Ave, SW, Washington, DC Security Clearance: US Government issued ... Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role...of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... Specialist shall support the HR Help Desk at the US Dept of State in Washington,...This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau.… more
- ManTech (Glen Burnie, MD)
- …ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist ** to join our team in the **Herndon, ... to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Documenting… more
- Global Resource Solutions (Washington, DC)
- …an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk ... to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written and oral… more
- Arena Technical Resources, LLC (Washington, DC)
- Service Desk Technician - Adaptive Location: Washington, DC, US Job ID: 16291 Job Description Job Description: Job Title: Adaptive and Assistive Technology ... Service Desk Technician Location: On-site in Washington,...to SEC. Currently, we are seeking an Adaptive Technology Specialist for our office in Washington, DC. Task and… more
- Leidos (Rockville, MD)
- …to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN ... Office Suite, Windows 7/10, printers and networks. The help desk specialist will be responsible for logging...support to our clients. **Primary Responsibilities** **:** + Provides Help/ Service Desk support to end users on… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... completed. + Documents and tracks customer incidents and requests via Service Now ticketing management system, updating troubleshooting and resolution efforts, and… more
- CACI International (Washington, DC)
- …+ Bachelor's degree with 4 years of relevant experience + Experience in a Help Desk / Service Desk environment + Current DoD 8570 IAT Level II certification ... VIP Support Specialist Tier 2 Job Category: Engineering and Technical...be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service… more
- Churchill Living (Washington, DC)
- …on your strengths and a robust benefits package. About the Job The role of Guest Service Specialist will assist in the efficient day to day operations of the ... check in and check out processes. * Process customer service requests via phone, emails, and list of activities...the following areas; household maintenance, resolving customer grievances, front desk . Salary: $20.00 to $25.00 hourly What We Offer… more
- Georgetown Univerisity (Washington, DC)
- …calls, initiates EMS responses, monitors alarm systems, and works the customer service desk , staff the Georgetown University Police Communications Center. They ... university community via both telephone and a walk-up window. The Communications Specialist answers emergency and non-emergency calls for service , dispatches… more
- Export-Import Bank of the United States (Washington, DC)
- …vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, GS-2210-12 ... ticketing, problem resolution, and asset tracking systems in support of help desk operations. Oversees the contractor's work and their day-to-day activities which… more
- M. C. Dean (Washington, DC)
- **Operations & Program Support Specialist 2 - DC Metro Area** ID **11472**...+ Minimum 4 years of experience with IT help desk or service desk support. ... Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11472) **Position Summary:** The Operations & Program Support Specialist 2 is responsible for providing day-to-day project support… more
- Georgetown Univerisity (Washington, DC)
- …making a difference in the world. Requirements Access Services Qatar Support Specialist - Georgetown University Library Job Overview The Access Services Qatar ... Support Specialist - in a part-time role based at the...and staff at the Georgetown University School of Foreign Service (SFS-Q) campus in Doha, Qatar. Their work schedule… more
- DLA Piper (Baltimore, MD)
- …requirements as necessary. You will track and resolve tickets assigned by the Accounting Service Desk on a daily basis, finalize invoices and submit directly to ... Together. If you are a highly talented Client Accounts Specialist II, we want to hear from you! This...will track and resolve tickets assigned by the Accounting Service Desk on a daily basis. You… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** IT Support Specialist - Senior + Provides Tier 2 and...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more