- Computer World Services (CWS)Corporation (Washington, DC)
- …to be collected by such member agencies. Job Description CWS is seeking a Help Desk Specialist to answer and triage all OFR requests, resolve all technical ... as expediently as possible, and escalate to Tier II or Tier III level (s) as appropriate. Key Tasks and Responsibilities Answer and triage all requests, resolve… more
- Careerbuilder-US (Indianapolis, IN)
- …* Provide resolution or escalation of technical issues to the appropriate level of support. * Document all customer interactions, technical issues, and solutions ... in a clear and concise manner. * Maintain a high level of customer satisfaction by providing effective solutions and exceptional customer service . * Continuously… more
- Compass Health Network (Windsor, MO)
- …entry level monitoring and response to technology issues utilizing the company service desk as well as a variety of hardware/software tools and techniques ... on our 2nd and 3rd shifts. They provide entry level software and systems troubleshooting, support, and training to...service levels.* Receives, prioritizes, and responds to incoming service desk tickets, calls, or e-mails regarding… more
- Compass Health Network (Windsor, MO)
- …entry level monitoring and response to technology issues utilizing the company service desk as well as a variety of hardware/software tools and techniques ... on our 2nd and 3rd shifts. They provide entry level software and systems troubleshooting, support, and training to... service levels.Receives, prioritizes, and responds to incoming service desk tickets, calls, or e-mails regarding… more
- OSI Group (Aurora, IL)
- The Account Receivable Specialist is responsible for resolving outstanding payment discrepancies timely and accurately, consistent with Departmental SLA's. This ... and work with internal business partners (production plant shipping, Customer Service , AR Collection, AR invoicing, AR Cash Applications, Sales, etc.) to… more
- OSI Group (Aurora, IL)
- The Senior Accounts Payable Specialist is responsible for ensuring the accurate and timely entry of vendor invoices in the ERP system in full compliance with GAAP ... practicesProvide audit support and process audit requestsCreate and maintain desk procedures including customer/vendor specific knowledge and instructionStrive to… more
- Lahey Hospital and Medical Center (Burlington, MA)
- …of the Medical Assistant in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction. The Medical ... issues using documented best practices. * Acts as a first- level practice resource, or "go to" person, for day-to-day...procedure and department protocol? Follows up with patient or specialist to ensure patient care plans since last appointment… more
- NuAxis Innovations (San Francisco, CA)
- **Tier II Service Desk Specialist ** Location... Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, ... are currently seeking a talented and motivated **Tier II Service Desk Specialist ** for a...resolved + Escalate tickets as required by the applicable Service Level Agreements (SLAs) + Communicate system… more
- Insight Global (Spring, TX)
- Job Description An employer is seeking a Level 1 Service Desk Specialist in the Spring/Woodlands, TX area. This person will serve as the role of ... ensuring incidents are properly escalated and given the necessary visibility level within IT. The Service Desk Technician will be providing local and remote… more
- Levi, Ray & Shoup, Inc. (Chicago, IL)
- …candidate, this opportunity is made for you! The Level I Help Desk Specialist will: + Provide superior customer service as related to help desk and ... + Contact Employee Login (http://www2.lrs.com) File Transfer Filters Careers Added Mar 18, 2024 Level I Help Desk Specialist (26219) Help Desk … more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Service Desk Specialist joining our team to support the National Guard ... We are seeking a customer service centered Service Desk Specialist to provide...with quality notes, customer communication, and resolution within established service level agreements. + Provide support and… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...Help Desk staff skills and overall Help Desk service level . Every effort ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more
- Vectrus (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support ... Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2...Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) Technical Support Specialist (411); Intermediate Level for SECNAV M-5239.2… more
- Boston University (Boston, MA)
- … & Support Service Desk team is looking for a Lead Service Desk Specialist who will be responsible for supervising the day-to-day operational ... a member of our Incident Coordination team. The Lead Service Desk Specialist is responsible...as well as strong organizational skills. + Excellent customer service skills and a high level of… more
- Janus Henderson Investors (Denver, CO)
- …Global support for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues ... / problems + Escalation point and liaison between Global Service Desk and Tier 3 support teams...Excellent problem solving, capable of working to deadlines, high level of attention to detail and have a keen… more
- General Dynamics Information Technology (Arlington, VA)
- …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Location:** ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- Koniag Government Services (Arlington, VA)
- …correct the core problem. + The Contractor will deliver services that meet established service level agreements (SLA) (Reference section 4.6 of this SOW for ... Government Services company, is seeking an experienced Junior Help Desk Support Services Specialist with a Top-...will include Key Performance Indicators such as: Past due service level agreements (SLA) dates, trending incidents… more
- Banc of California (Santa Ana, CA)
- …job training, small business support, affordable housing, and more. **JOB SUMMARY:** The ** Service Desk ** **Support Specialist ** is responsible for providing ... and participating in special department projects as necessary. The Service Desk Support Specialist ensures...ensure events are properly reported and resolved within established service level guidelines. + Completes routine system… more
- Insight Global (Denver, CO)
- …An employer based in the Cherry Creek neighborhood of Denver is looking for a Tier 2 Service Desk Specialist to join their growing Service Desk ... zones. They will be acting as the Tier 2 specialist , supporting and helping with escalations from the Tier...candidate chooses) and will be a part of a Service Desk team that values promotion within… more