- ICF (Annapolis, MD)
- …+ Performing the Process Manager role for the strategy management for IT services + Assessing ITSM /ITIL maturity and developing a roadmap to improve ... is a rapidly growing, entrepreneurial, technology department, seeking an ITSM Strategy Process Manager to support the...the KM and CSI processes. + Helping establish a service catalog -based request queue (eg, with associated… more
- ManTech (Chantilly, VA)
- …Framework (AESMF), and ITIL v4, propose, document, baseline, and manage a enterprise service catalog and common control catalogue that provide tiered service ... Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team...authoring and production of ITIL documentation (eg SLAs, OLA, Service Catalog , process alignment, procedure design and… more
- SHI (Columbus, OH)
- …of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog ). + Detailed knowledge of relational databases, Directory ... Manager will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with...a $14 billion global provider of IT solutions and services . Over 17,000 organizations worldwide rely on SHI's concierge… more
- Hubbell Power Systems (Shelton, CT)
- End User Services Support Manager Apply now "...Drive continuous service improvement to the EUS service catalog to improve user experience. + ... Incorporated Job Overview In this role the End User Services (EUS) Support Manager / HQ Site...within budget. + Lead and administer Device as a Service Program ensuring MSP delivery. + Create ITSM… more
- Insight Global (Renton, WA)
- …Process Owner to help maintain and enhance the company's current service catalog . You will support the Configuration Manager and help identify, track and ... assets. Additionally, you will continuously monitor and improve the service catalog / service request process to.... * At least 3 years of experience in ITSM configuration management and CMDB management. Experience with ITIL… more
- NiSource (Columbus, OH)
- … Services including Incident, Problem, Change, Knowledge Management, Request, Catalog , Configuration and Service Management disciplines + Accountable for ... ** Manager Service Integration - ServiceNow** **Full...the Information Technology Infrastructure Library (ITIL) practices for IT service management ( ITSM ). Your responsibilities may include,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …**PREFERRED QUALIFICATIONS** + Experience in using ServiceNow tools and API's, such as Service Portal, Service Catalog , Discovery, Orchestration, REST and ... work while adhering to best practices and standards. The Manager , Service now will collaborate with stakeholders...knowledge of ServiceNow platform, modules and features, such as ITSM , ITOM, ITBM, HR, CSM and GRC + Experience… more
- Capgemini (Seattle, WA)
- …Catalog + Supportthe design of custom catalogue items, working with business partners andthe Service Catalog manager and the Product Manager for ... or a similar field + Workingwith ServiceNow, including configuring an ITSM service catalog andworkflow design using Flow Designer + ServiceNowscripting… more
- US Bank (Brookfield, WI)
- …Description** US Bank is seeking a skilled Business Intelligence Technical Product Manager with expertise in Power BI and additional proficiency in Tableau. The ... a definite advantage. As a Business Intelligence Technical Product Manager at US Bank, one of your key responsibilities...and features. You will also promote our products and services through our different community sites and internal events.… more
- SAIC (Washington, DC)
- …Asset Management (SAM) Pro, Configuration Management, CMDB, Asset Management, Change Management, Service Catalog , and more. This is an exciting opportunity to ... SAIC is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government...platform to support various modules and capabilities including IT Service Management ( ITSM ), IT Operations Management (ITOM),… more
- UCLA Health (Los Angeles, CA)
- …Event Management, Incident Management, Request Fulfillment, Problem Management, Change Management, Service Portfolio, Service Catalog , and Configuration ... Description The ServiceNow Manager has a pivotal role, leading the development...enhancement of the ServiceNow platform to align with enterprise ITSM processes and business objectives, ensuring compliance with best… more
- CareFirst (Columbia, MD)
- …On-Call escalation and emergency support as needed. + Configuring and supporting AWS Cloud services such as EC2, Service Catalog , OpenSearch, RDS, VPC, ELB, ... Git, Visual Studio code + Work with ITSM team to integrate cloud service catalog into ServiceNow. + AWS deployments using CloudFormation and Terraform +… more
- Synergy ECP (Columbia, MD)
- …and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog . + Two(2) years of IT application systems experience ... provider of cybersecurity, software and systems engineering and IT services to the US intelligence and defense communities. The...databases or data repositories + Applies knowledge of ITOM, ITSM , HRSD, CSM and/or Service Portal +… more