- Regions Bank (Hattiesburg, MS)
- …into the careers section of the system. **Job Description:** At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are ... going through the foreclosure process as the sole point of contact for the borrower until...appropriate workout solutions + Works with customers to resolve mortgage account delinquency status while minimizing company interest losses… more
- JPMorgan Chase (Houston, TX)
- …satisfaction, asking for referrals, and solidifying the customer relationship with Chase. + As the single point of contact through the process, you will be ... within the community. You will serve as the primary point of contact throughout the originations process,...+ You will provide expert customer service by maintaining contact with existing mortgage customers, following up… more
- PennyMac (Fort Worth, TX)
- … journey. **A Typical Day** The **Loss Mitigation Specialist** serves as the customer's single point of contact (SPOC) for investor, state and company ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...business focused on the production and servicing of US mortgage loans and the management of investments related to… more
- Carrington (Franklin, TN)
- … Assistance" package in compliance with department policies and procedures. + May function as the single point of contact for a borrower. + May need to ... for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of...activities and may still be learning the more complex mortgage concepts and call types. The target pay range… more
- First Horizon Bank (Knoxville, TN)
- …to be the best at serving their customers one opportunity at a time. The Single Point of Contact (SPOC) Default Servicing Specialist role is responsible ... or imminent default real estate borrowers with a direct point of contact that will assist them...deadlines for returning documentation required to decision a borrower's mortgage loan application for a workout/modification program. o The… more
- M&T Bank (Getzville, NY)
- **Overview:** This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection ... Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. +...accounts and document the contact on the mortgage servicing system. + Understand investor's waterfall and required… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …amendments. + Assist RHC's program staff in preparing for HUD visits and serve as point of contact during HUD visits. + Support management, senior and executive ... low- and moderate-income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing… more
- PulteGroup (Bonita Springs, FL)
- …contract, deeds, etc.). Manage all contract documents in Home Selections. * Serve as point of contact for customer questions and concerns as needed owning ... * Establish, monitor and drive processes between Title, Recording, Accounting, Mortgage , Sales and/or Construction. * Develop best practices and procedures to… more
- Rock Family of Companies (Detroit, MI)
- …applicable vendor relationships for the execution of plans and programs + Serve as a single point of contact for senior leaders within the organization to ... transactions. The name comes from our flagship business, now known as Rocket Mortgage (R), which was founded in 1985. Today, we're a publicly traded company involved… more