- Discover Financial Services (New Albany, OH)
- …data quickly and securely. Actively manages and escalates risk and customer -impacting issues within the day-to-day role to management.The infrastructure engineer ... serves in a tier 2 escalation role that initiates corrective actions to...and manages tickets through resolution with vendors and internal support groups.Tests, analyzes, performs corrective actions, and restores network… more
- ConsultNet (Kent, WA)
- …environment are highly encouraged to apply. This role is both the frontline of internal customer technical support ( Tier 1), as well as escalated ... 0 customer self-service Escalates incidents and requests Tier 3 support when the problem is...Professionally respond to calls, emails, chats and voicemails for customer support . Technical writing proficiency.… more
- Merck & Co. (North Wales, PA)
- …design to meet customer , business, and compliance needs, ensuring teams can support new innovation and advancing speaker management and training to align to new ... operational excellence of APEX shared services. This role will create operations support tiers across APEX employees, onshore contractors / consultants, and an… more
- Merck & Co. (Durham, NC)
- …to review and approve compliance documents, as per procedures or need.Supply - Support Tier .- Exercise judgment and decision making to ensure quality product ... Requirement:-High School Diploma AND at least Six (6) years in a manufacturing, technical , support , or Military role. ORBachelor's degree in a technical… more
- Merck & Co. (Rahway, NJ)
- …strategies to optimize process performance.Actively participate in site tier processes, supporting continuous improvement initiatives.Provide on-floor support ... support for business area applications.Continuously develop and maintain technical knowledge to ensure efficient operation of various automated processing and… more
- Merck & Co. (Boston, MA)
- …late-stage governance.-In addition, the AVP's responsibility will include the clinical pharmacology support of the Common Technical Document (CTD) and label, ... strategy with other TA Heads (Discovery/Late-Stage Clinical Development).Lead key technical reviews for Immunology assets.Conduct DRC reviews. (protocols, strategy,… more
- Dunhill Professional Search (Springfield, VA)
- …and varying hours as required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk.0-2 years of customer ... necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities.… more
- George Washington University (Washington, DC)
- …ensures collaboration with both University stakeholders and external vendors.This experienced technical support position provides enhanced and complex technology ... a work management and tracking tool-Delivers exceptional and with sense of urgency customer service to clients-Dispatches to support urgent customer ,… more
- Dexian - DISYS (Denver, CO)
- …of Responsibilities:Provides Tier 1 and occasional Tier 2 support to end-users in solving technical problems and fulfilling service requests ... week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support ) and occasional...the ability to explain technical terminology to non- technical end users.Strong interpersonal and customer service… more
- CIRCOR International, Inc (Hauppauge, NY)
- …track record of success in sale support working with key OEM's and/or Tier 2 customer within the aerospace & defense markets preferred.Strong customer ... sales team and is responsible for pre and post customer service sales support of CIRCOR Aerospace...plus years of work experience to include inside sales, customer service, and/or contracts administration. Technical sales… more
- Pacer Staffing (Clyde, NY)
- …skills. Ability to effectively collaborate with multiple teams. Provide after-hour technical support as needed. Experience with Azure DevOps. Additional ... orientated for our internal team members. Summary: The PC Support Specialist is an intermediate IT technical ...manufacturing plants. The position provides installation, maintenance, and general support of hardware and software at a Tier… more
- George Washington University (Dover, AR)
- …Technology and ensures collaboration with both University stakeholders and external vendors.This technical support position provides direct technical ... include evening and/or weekend operations. This role typically handles Tier I and Tier II requests from...systems as a work management and tracking tool-Delivers exceptional customer service to clients-Dispatches to support urgent… more
- eXcell (Redmond, WA)
- …troubleshoot and resolve problems associated with these environments.Duties and Responsibilities: Provide tier two support of technical infrastructure and ... coordinate efforts with vendors if tier three support is required Act as first point of contact...activities, and have good follow through Must have strong customer service skills, be patient and must be able… more
- Abbtech Professional Resources (Herndon, VA)
- …Experience in system/application administration to include issue customer relationship management, Tier 1 & Tier 2 support activities. Significant ... IO. Become familiar with existing processes and operations to continuously maintain support for the Xacta solution. Become familiar with new capabilities and… more
- George Washington University (Dover, AR)
- I. DEPARTMENT INFORMATION Job Description Summary: This technical support position provides AV technology support in a call center or technology support ... liaison with third-party audiovisual vendors in relation to warranty and technical support questions-Process return merchandise authorization (RMA) documents for… more
- Careerbuilder-US (Indianapolis, IN)
- …certifications (eg, CompTIA A+) Experience: Minimum of 6 months-2 years of experience in a technical support role, preferably with phone support exposure. ... Technician, you will be the first point of contact for end-users, providing essential technical assistance and support . This role is crucial in ensuring the… more
- American Honda Motor Co Inc (Chino, CA)
- …activities are in alignment with set business objectives. The Supervisor is to support management in the daily Case Management Customer Relations operations as ... Contact Center Supervisor is to assist to ensure all Tier 2 Case Management and Class Action Lawsuit Settlement...ensure proper use of all available staffing resources to support lifetime owner loyalty and expand customer … more
- American Honda Motor Co Inc (Timmonsville, SC)
- …Service Administrator II for Honda Powersports is a dynamic role focused on providing top- tier customer support . This role will be responsible for conducting ... experts if needed, and utilize internal knowledge bases to gather relevant information. Customer special support requests. Manages all Manufacture Statement of… more
- Careerbuilder-US (Boston, MA)
- …for a Help Desk Specialist. The Help Desk Specialist provides desktop and remote technical support to users on end user hardware. Troubleshoots laptop/desktop PC ... problems. Responds and follows-up on customer support problems, provides timely and professional...laptop computers, printers, monitors, and other general peripherals Provide technical support and troubleshooting for software applications… more
- DCS Corp (Bedford, MA)
- …market research, evaluating deliverables requirements and best practice management; this includes support to Urgent Capability Acquisitions and Middle Tier of ... Corp has an exciting opportunity for a Senior Program Manager providing support to the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB)!… more
