- TEKsystems (Lafayette, LA)
- Description: We are looking for 3 motivated Tier I Technical Support Technicians to add to the our team of 4 on the Helpdesk. This Tier I team is ... PCs, install and deploy PCs, perform password resets, etc. Skills: O365, Technical Support , Windows 10, Customer Service, Application Support , Hardware… more
- ManTech (Herndon, VA)
- …a motivated, career and customer -oriented **Infrastructure and Platform Tier 2 Technical Team Lead** to provide unparalleled support to our customer ... customer . + Lead and mentor a team of Tier 2 operators + Ensure effective analysis, technical...status briefing to senior internal and external stakeholders + Support change and configuration management processes **Basic Qualifications:** +… more
- ManTech (Herndon, VA)
- …offer opportunities for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to our customer ... homeland. We are looking for an **Infrastructure and Platform Tier 2 Technical Team Lead** . This...cloud, system, application, and cybersecurity services for a federal customer . **Responsibilities include:** + Lead, train, and mentor a… more
- TEKsystems (Lafayette, LA)
- TEKsystems is looking for a motivated Tier I Technical Support Technician for a 6 month contract to hire with a growing company in Lafayette, LA! This ... Tier I team is responsible for providing a mixture of phone and hands on support to internal employees using Freshdesk ticketing system. this person will utilize… more
- Robert Half Technology (Nashville, TN)
- …Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of desktop operating ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Robert Half Technology (Nashville, TN)
- …ensuring seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. ... you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- General Dynamics Information Technology (St. Louis, MO)
- …Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A career in enterprise ... GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you will help...2 Deskside Support ) joining our team to Support our intelligence customer in St. Louis,… more
- Robert Half Technology (Nashville, TN)
- …on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not ... + User Support : Provide friendly and efficient technical support to end-users via various channels,...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Robert Half Technology (Des Moines, IA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... role as a Help Desk Analyst, where you will support local and field users, look at this opening...How you will make an impact - Spot recurring technical issues and deploy solutions to address the root… more
- Proven IT (Phoenix, AZ)
- …technical maintenance and trouble-shooting support . This is the intermediate level of customer support . The Tier II Engineer has a broad understanding ... is required to understand the inner workings. Responsibilities + Tier II aids support to the Proven...team of Engineers which is the first line of support for our customer 's network and computer… more
- Applied Technical Services, Inc. (Marietta, GA)
- …The primary focus of this position will be resolving high impact escalations from lower tier support groups. A successful candidate will assist lower- tier ... Tier 3 - Support Consultant Job...in delivering exceptional business solutions. Our commitment to a customer -focused philosophy, time-tested delivery methodologies, and a track record… more
- EquipmentShare (Columbia, MO)
- …Manager to serve as a program manager overseeing all aspects of the Technician Tier Program. As a technical expert, lead the assessment, testing, and work ... to classify technicians into tiers correctly. + Serve as technical expert and mentor for technicians progressing through the...the Technician Tier Program. + Review Technician Tier Program assessments and support hiring managers… more
- EquipmentShare (Columbia, MO)
- … our team as the department continues to grow. EquipmentShare is seeking a Technician Tier Program Assessor to serve as a technical expert for the Technician ... to classify technicians into tiers correctly. + Serve as technical expert and mentor for technicians progressing through the...the Technician Tier Program. + Review Technician Tier Assessments and support hiring managers and… more
- TEKsystems (Waco, TX)
- Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ ... across many programs. Skills: Customer service, Troubleshooting, Windows, Desktop, Technical support , password reset, Service desk, Remote support ,… more
- Proven IT (Duluth, GA)
- … technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a broad ... not required to understand the inner workings. RESPONSIBILITIES + Tier I aids support to the Proven...I uses and adds to a knowledge center for customer calls in Connectwise + Tier I… more
- Motion Recruitment Partners (Plano, TX)
- …Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Jillian Freesman **Specialization:** Technical Support ... Tier 2/3 Support Analyst / Plano, TX...& Experience** + 5+ Years of experience providing IT support in a customer /client facing role + Windows… more
- CACI International (Washington, DC)
- … support for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating systems and network services. ... Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum...level of customer service by providing direct Tier II Customer Service Center support… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act...software components as required. + Provides customers with network technical support . + Instructs customers and … more
- CACI International (San Diego, CA)
- …(TMIP-M) Fleet Support & Training team. **What You'll Get to Do:** + Providing Tier 2 customer support to end-users via phone, email and onsite tech ... Support Analyst/System Administrator - Tier 2...troubleshooting the TMIP software system workstations and servers in support of business processing requirements. Providing informal technical… more
- ManTech (Herndon, VA)
- …+ Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting and problem-solving; ... for advancement. ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Network & Security Operations...all details + Manage technical services and support at the Tier I level, including… more