- Merck & Co. (Durham, NC)
- …to review and approve compliance documents, as per procedures or need.Supply - Support Tier .- Exercise judgment and decision making to ensure quality product ... Requirement:-High School Diploma AND at least Six (6) years in a manufacturing, technical , support , or Military role. ORBachelor's degree in a technical… more
- Merck & Co. (Durham, NC)
- …processes. This individual must actively manage their assigned team to reliably support customer demand (including hiring as needed, employee development, ... transaction completion is timely and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize opportunities for… more
- ConsultNet (Kent, WA)
- …environment are highly encouraged to apply. This role is both the frontline of internal customer technical support ( Tier 1), as well as escalated ... 0 customer self-service Escalates incidents and requests Tier 3 support when the problem is...Professionally respond to calls, emails, chats and voicemails for customer support . Technical writing proficiency.… more
- Merck & Co. (North Wales, PA)
- …design to meet customer , business, and compliance needs, ensuring teams can support new innovation and advancing speaker management and training to align to new ... operational excellence of APEX shared services. This role will create operations support tiers across APEX employees, onshore contractors / consultants, and an… more
- Merck & Co. (Rahway, NJ)
- …strategies to optimize process performance.Actively participate in site tier processes, supporting continuous improvement initiatives.Provide on-floor support ... support for business area applications.Continuously develop and maintain technical knowledge to ensure efficient operation of various automated processing and… more
- Merck & Co. (Boston, MA)
- …late-stage governance.-In addition, the AVP's responsibility will include the clinical pharmacology support of the Common Technical Document (CTD) and label, ... strategy with other TA Heads (Discovery/Late-Stage Clinical Development).Lead key technical reviews for Immunology assets.Conduct DRC reviews. (protocols, strategy,… more
- Dunhill Professional Search (Springfield, VA)
- …and varying hours as required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk.0-2 years of customer ... necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities.… more
- George Washington University (Washington, DC)
- …ensures collaboration with both University stakeholders and external vendors.This experienced technical support position provides enhanced and complex technology ... a work management and tracking tool-Delivers exceptional and with sense of urgency customer service to clients-Dispatches to support urgent customer ,… more
- Cielo Asurion (Orlando, FL)
- Technical Support & Sales Representative- Orlando, FLThis position requires newly hired Technical Support and Sales Representatives to work in our office ... the best experience with their technology.As a sales and technical support representative, here's what you will...customer issuesWhen needed, escalate calls to the appropriate tier of customer service functionThis role will… more
- Dexian - DISYS (Denver, CO)
- …of Responsibilities:Provides Tier 1 and occasional Tier 2 support to end-users in solving technical problems and fulfilling service requests ... week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support ) and occasional...the ability to explain technical terminology to non- technical end users.Strong interpersonal and customer service… more
- CIRCOR International, Inc (Hauppauge, NY)
- …track record of success in sale support working with key OEM's and/or Tier 2 customer within the aerospace & defense markets preferred.Strong customer ... sales team and is responsible for pre and post customer service sales support of CIRCOR Aerospace...plus years of work experience to include inside sales, customer service, and/or contracts administration. Technical sales… more
- George Washington University (Dover, AR)
- …Technology and ensures collaboration with both University stakeholders and external vendors.This technical support position provides direct technical ... include evening and/or weekend operations. This role typically handles Tier I and Tier II requests from...systems as a work management and tracking tool-Delivers exceptional customer service to clients-Dispatches to support urgent… more
- Galapagos Federal Systems, LLC (Huntsville, AL)
- …you will deliver prompt and effective solutions while delivering top- tier customer service. Leveraging cutting-edge remote support tools and an advanced ... User Support Specialist who will be the cornerstone of our technical support team, ensuring seamless operations for end-users encountering computer system,… more
- DCS Corp (Las Vegas, NV)
- …AFB, FL. The 53rd WTSS team partners with military and civilian personnel to provide IT technical support for the 53 WG and 96 TW missions. The 53rd WTSS IT ... or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team,… more
- Percepta (Houston, TX)
- …responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented ... satisfaction by troubleshooting and providing assistance to resolve customer issues. The IT Support Technician is...a Typical Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and… more
- George Washington University (Dover, AR)
- I. DEPARTMENT INFORMATION Job Description Summary: This technical support position provides AV technology support in a call center or technology support ... liaison with third-party audiovisual vendors in relation to warranty and technical support questions-Process return merchandise authorization (RMA) documents for… more
- eXcell (Redmond, WA)
- …troubleshoot and resolve problems associated with these environments.Duties and Responsibilities: Provide tier two support of technical infrastructure and ... coordinate efforts with vendors if tier three support is required Act as first point of contact...activities, and have good follow through Must have strong customer service skills, be patient and must be able… more
- Careerbuilder-US (Boston, MA)
- …for a Help Desk Specialist. The Help Desk Specialist provides desktop and remote technical support to users on end user hardware. Troubleshoots laptop/desktop PC ... problems. Responds and follows-up on customer support problems, provides timely and professional...laptop computers, printers, monitors, and other general peripherals Provide technical support and troubleshooting for software applications… more
- FUJIFILM Holdings America Corporation (College Station, TX)
- …profile to the site leadership team.Attend and lead daily Tier 2 and Tier 3 meetings to support FDBT's communication structure for escalations and feedback ... ManagementWork Location College Station, TX Travel As neededPrimary Responsibilities:Onboard new customer programs with the Sales Team to transition to become the… more
- DCS Corp (Bedford, MA)
- …market research, evaluating deliverables requirements and best practice management; this includes support to Urgent Capability Acquisitions and Middle Tier of ... Division is responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 aircraft, E-8C Joint Surveillance Target Attack Radar System… more
