- Marriott (Columbus, OH)
- …support our customers. We are seeking a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR (Interactive Voice Response) and Omni ... channels to optimize user interactions. They will create business requirements, technical solution definitions, as well as business case artifacts to support… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …out. Report routine project status on a timely basis to OTS's Procurement Project Manager and any problems or delays immediately to the supervisor and to ... concerning their Digital Centrex Service. 5% Receives training from Manager and Senior Technical Analysts and by...OTS's Procurement Manager . Upon request, provide project information to… more
- Walmart (Bentonville, AR)
- …stories and define acceptance criteria. + Work directly with engineering, QA and Technical Program Manager teams using Agile methodologies + Collaborate with key ... digital and physical retail channels. We are seeking an experienced Senior Product Manager with a track record of leading successful product initiatives from concept… more
- CVS Health (Woonsocket, RI)
- …and multi-stage initiatives to successful completion. + Experience building technical products, testing/validating, and project execution + Experience ... to drive the development and refinement of our inbound IVR framework and automated outreach platforms, and to explore...goals and outcomes using innovative solutions + 3+ years technical experience in MS Office, Word, Excel, PowerPoint, and… more
- Capgemini (Dallas, TX)
- …experiences, an interest in Google Cloud Platform, and the ability to translate technical concepts into business value, then this role may be the perfect fit ... solutions to prospective clients. Your role will involve a combination of technical expertise, solution design, and customer engagement. The role needs a techno… more
- Sacramento Municipal Utility District (Sacramento, CA)
- … technical knowledge, short and long-term planning responsibility, major project management responsibility and demonstrated mastery in two or more specialty ... portfolio of technologies. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony. **SMUD… more
- Randstad US (Tampa, FL)
- … Manager . Has experience integrating ServiceNow with CISCO and IVR systems. Has implementation experience with ServiceNow. Additional Complexity: (please add ... with extensive experience in CMDB and solution integration. + Previous experience with IVR integration would be a plus. + This position is fully remote, and… more
- Adecco US, Inc. (Newark, DE)
- …M-F, 8am-5pm **Pay Rate:** $60.00 **Description:** Seeking a CCA Payments Product Manager to lead project initiatives in an Agile environment. Responsibilities ... **CCA Payments Product Manager ** **Location:** Newark, DE **Duration:** 8 Months **Shift:**...include defining project scope, collaborating with stakeholders, driving business readiness activities,… more
- Publicis Groupe (St. Petersburg, FL)
- …at @EpsilonMktg. **Job Description:** We are currently looking for an accomplished Senior Account Manager to act as the primary client liaison for one or more of our ... client's brands. The Account Manager must employ a strong operations background and an...and best practices for implementing program(s). + Communicates Epsilon project plan, requirements, milestones, dependencies, status, and risks to… more
- Publix (Lakeland, FL)
- **27835BR** **Position Title:** Operational Support Manager - Lakeland **Department:** Public Affairs **Location:** Lakeland, FL **Description:** Publix's Customer ... Social Media (CCSM) department is seeking an Operational Support Manager to lead communication, training and development, as well...used by CCSM associates. Ideal candidates have a strong technical acumen with the ability to serve as the… more
- J&J Family of Companies (New Brunswick, NJ)
- …our future in the digital Workday ecosystem. This individual will have strong product manager and project leadership skills to drive delivery on strategic HR ... Manager HR Digital Solutions - 2406175047W **Description** Johnson...Experience managing Software-as-a-Service (SaaS) based vendor relationships and coordinating technical solutions with global teams. + Strong leadership skills… more
- Boston Government Services, LLC (Oak Ridge, TN)
- …technical problems and make decisions and recommendations to the Readiness Leader or Project Manager . + Support the Readiness Leader in the development of ... and program management to the execution of engineering and technical activities. We work to attract and retain the...completing IVRs for Safety Basis changes subject to the IVR process. + Y-12 Readiness Assurance Manager … more
- CVS Health (Buffalo Grove, IL)
- …and affordable. Position Summary CVS is recruiting for a strong technical lead/application architect for contact center application development. This individual will ... be the most technical and senior resource on the Contact Center application...of the organization Preferred Qualifications: + Strong experience and project implementation on contact center technology + Experience working… more
- NANA Regional Corporation (Oak Ridge, TN)
- …technical problems and make decisions and recommendations to the Readiness Leader or Project Manager ; + Support the Readiness Leader in the development of ... Team Lead for completing IVRs for Safety Basis changes subject to the IVR process; + Y-12 Readiness Assurance Manager for completing assigned management… more
- NiSource (Columbus, OH)
- …will work closely with the lead Enterprise Architect for the domain, the IT Portfolio Manager , and the Project Manager of these projects to organize the ... + Research possible solutions and alternatives for implementation of the project technology applications, business process and technical problems, problems,… more
- PNC (Dallas, TX)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. Experience in the below area preferred: * Genesys Cloud * ... IVR * Microservices * API's * Verint * NICE *...to utilize a variety of management skill sets and technical tools to ensure quality and high standards in IT… more