- ManpowerGroup (St. Louis, MO)
- Job Title: Customer Support Analyst (Inbound Support Call) Location: St. Louis, MO Duration: 12 - 18 Months **About the Role:** We are seeking a motivated and ... in training sessions to enhance product knowledge and customer service skills. ** Requirements :** + 2-3 years of customer service experience, preferably in a… more
- EssilorLuxottica (Mason, OH)
- … implements and supports the Luxottica Customer Care hardware and software environment. The Analyst provides direct and off hour remote technical support to Call ... Business Systems Analyst (Call Center) Date: Mar 31, 2024 Brand:...Customer Care agents ensuring both hardware, software. and telephony requirements are complete and delivered on-time. The Business Systems… more
- altafiber (OH)
- **Position** : Service Desk Analyst II **Location** : Ohio, OH **Job Purpose** This position is responsible for customer service and technical support for all ... products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide… more
- NRG Energy, Inc. (Princeton, NJ)
- …with key business and information technology teams + Identify and document technical system and process requirements for improved operational efficiencies and ... development, goals and future! **Job Summary:** The Vendor Management Analyst in this role is responsible for the analysis...customer service related global issues + Provide analytical and technical support to Customer Care teams for analysis of… more
- SAIC (Arlington, VA)
- …The National Security & Space Sector of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA. SAIC is proud to be ... trends, best practices, and principles of IT customer support. Provides onsite and remote technical support to approved seat service DCSA end users. Part of a call… more
- SAIC (Boyers, PA)
- …The National Security & Space Sector of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA. SAIC is proud to be ... best practices, and principles of IT customer support. + Provides onsite and remote technical support to approved seat service DCSA end users. + Part of a call… more
- Robert Half Technology (Deerfield Beach, FL)
- …ServiceNow records, reports, dashboards, knowledge base, and technical documentation Requirements * Demonstrable experience in a Business Analyst role * ... We are searching for a meticulous IT Service Management Analyst to join our team in Deerfield Beach, Florida....and quality of services to end-users, providing the necessary technical assistance to ensure their jobs are performed effectively.… more
- Randstad US (New Braunfels, TX)
- it service desk analyst . + new braunfels , texas + posted 1 day ago **job details** summary + $18.50 per hour + contract + high school + category computer and ... in San Antonio, TX. Required Skills - ServiceNow, Active Directory, Technical support, Customer service, Time management, Typing, Microsoft Office, Microsoft… more
- TEKsystems (West Palm Beach, FL)
- …the ability to learn more about IT please see below. Description: Helpdesk Analyst /tech - client needs an experienced helpdesk phone troubleshooter to handle Level 1 ... & level 2 technical support for the company's three thousand employees. This...asked to run data reports from our AS400/UNIX environment Requirements * Minimum of 2 years' experience working an… more
- Leidos (Washington, DC)
- …with customer business process owners and various technology teams to ascertain/develop technical requirements and user acceptance testing relating to CRM system ... where you can thrive, keep reading!** Leidos seeks a **CRM** **Business Systems Analyst ** to support the Digital Solution, Inc. program. The selected candidate will… more
- Amentum (Springfield, VA)
- Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the US government, its allied partners ... and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world.… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. ... Salesforce and Amazon Connect functionalities including chat. You will contribute to the technical support team by providing valuable guidance for Tier 1 and Tier 2… more
- KBR (Huntsville, AL)
- …resolve technical hardware or software issues Qualifications and Skills Requirements Skills required for this position are typically acquired through the ... Title: Associate, IT Customer Support Analyst Duties and Responsibilities Under general direction, solves...established service level objectives, escalating as necessary. Provides ongoing technical support to local users face-to-face, as well as… more
- Republic Services (Phoenix, AZ)
- …comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our ... to Work + Sustainability Yearbook S&P Global **POSITION SUMMARY:** The Fixed Asset Analyst is responsible for recording the cost of newly acquired assets, tracking… more
- Republic Services (Commerce City, CO)
- …comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our ... Sustainability Yearbook S&P Global END DATE 04/27 **POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and utilization of drivers, trucks,… more
- Xcel Energy (Amarillo, TX)
- …cycle as well as the implementation of new IVR/self service releases. **Minimum Requirements ** Previous technical experience in a like position ability to ... what you're looking for. **Position Summary** Provide key call routing and technical support to effectively operate the Customer Care contact centers serving all… more
- BlackBox (Plano, TX)
- …diploma required; Associates Degree in Information Technology or related, preferred. Experience Requirements : + 3+ years of technical support experience in a ... knowledge, skills and abilities through various learning channels to expand technical and non- technical capabilities. Ensure further expansion of skill-set… more
- Pegasystems (Waltham, MA)
- Principal Technical Writer, Intelligent Automation Job Category: Technical Documentation Location: US - Massachusetts - Waltham + ShareCopying **Meet Our Team:** ... Pega's Technical Documentation team is seeking a Principal ...provide constructive feedback diplomatically **Pega Offers You:** + Gartner Analyst acclaimed technology leadership across our categories of products… more
- Pearson (Annapolis, MD)
- …resolution of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve ... Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our...Assist in the collection of data for identifying user requirements that may result in future system development or… more
- Pegasystems (St. Paul, MN)
- Senior Engineer, Technical Support Job Category: Client Support Location: US - California - Remote | US - Colorado - Remote | US - Minnesota - Remote | US - Montana ... face of Pega. Our aim is to provide world-class technical support and advice on the use of Pegasystems'...call rotation every 6 weeks + Due to FedRamp requirements US Citizenship is required **Who You Are:** +… more