- GovCIO (Kiln, MS)
- …within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume is ... in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- SKC Communication Products LLC (IL)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …to work with a team of motivated technicians at the MaineIT Service Center. This position provides tier 1 phone support for a variety of technology needs ... Information System Support Specialist - Client Technologies Services Augusta ,...(DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale… more
- TEKsystems (Washington, DC)
- …processes related to Tier 1 and other staff temporarily assigned to support Tier 1 during peak call volume and production deployments. Provides ... guidance on technologies, procedures, and service quality standards for Tier 1 . * Monitors phone ...during the troubleshooting processes. * Ensure Tier 1 follows VIP and other special project support… more
- L3Harris (Dulles, VA)
- Job Title: Sr Assoc, Tier 1 HelpDesk Support -Engineering Services Job Code: 8942 Job Location : Dulles, VA Job Description : Sr Associate will be responsible ... for Tier I support for external US DoD,...employment). Preferred Additional Skills: + Service Desk or customer phone support or prior phone … more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I ... support . This is the basic level of customer support . The Tier I Engineer is a...analysis of their needs through qualifying questions over the phone and may use remote applications to diagnose the… more
- Omnicell, Inc. (Fort Worth, TX)
- …services to Enliven Health customers. This entry level customer facing position provides Tier 1 phone and email support and is expected to develop and ... Billing, insurance, or pharmacy related industry a plus. + In-bound phone /email customer support experience a plus. Work Environment and Physical Demands: The… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... Contributing to and developing knowledge base articles. + Providing phone , email, chat, and Service-Desk support for...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- U-Haul (Phoenix, AZ)
- …our Midtown Campus in Phoenix, AZ. Position Overview: Under the direction of the Manager, Tier 1 Application Support are responsible for providing support ... a day, typing and reading. Requirements: + At least 1 to 2 years of technical support ...written communication skills. + Appropriate professionalism and demeanor, including phone and chat etiquette. + Ability to type quickly… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service...Enterprise Mobile Devices (ie, Apple and Android Devices) Mobile phone management tools (ie, InTune) Mobile Device startup and… more
- BlackBox (Plano, TX)
- …resolve customer service requests. + Provide first level customer service via phone and auto-ticket generation for support involving different product lines. ... through the service desk. + Escalate irresolvable issues requiring Tier 2 support assistance within prescribed service levels and procedures for problem… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- … 1 Help Desk Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for either PC, server, or mainframe applications ... Title: Tier 1 Help Desk Support...Title: Tier 1 Help Desk Support Admin Location:...customers + Receive customer IT queries by multiple methods ( phone , self-service, etc.) + Provide the necessary information in… more
- RELX INC (Salem, OR)
- Tier 1 Customer Support ...to problems and propose improvements. Responsibilities + Resolving inbound support cases, phone calls, and/or live chats ... the next level as a member of our product support team? About our Team Interfolio by Elsevier is...Interfolio operates the first holistic faculty information system to support the full lifecycle of faculty work, from job… more
- CompuCom (Westford, MA)
- …our generous employee benefits! Our client has a brand new opportunity for a qualified ** Tier 1 Desktop Support ** to join their team onsite in Westford, ... This resource will provide day to day first touch phone and walk up support for IT...as Office365 and email **Skills and Qualifications:** + Minimum 1 + year of help desk experience + Entry-level experience… more
- ManpowerGroup (Milwaukee, WI)
- …500 RPO client, a leader in the Financial Software Industry! The HR Advisor will provide Tier 1 HR Generalist support to our RPO client employees across ... anywhere in the US but must be willing to work PST hours):** Option # 1 : Sat/Sun 6:30am-3pm PST, Mon/Tue/Wed 8am-5pm PST Option #2: Fri 8am-5pm PST, Sat/Sun… more
- MindPoint Group (Columbus, OH)
- …of additional education, certifications, or other relevant factors) + Full understanding of Tier 1 responsibilities/duties and how the duties feed into Tier ... Incident Response Analyst ( Tier 3) - Shift 1 (6am...host and network, forensics, log analysis, and triage in support of incident response + Recognize attacker and APT… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2) - Clearance Required - Shift 1 (6am - 2:30pm EST) **Department:** SOC **Location:** Washington, DC Text code IRAS1J to ### to ... And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support ...system vulnerabilities **Qualifications** Appropriate US Government Clearance Required Shift 1 (M-F 6 am- 2:30 pm EST) **What skills… more
- Robert Half Technology (Nashville, TN)
- …Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of ... User Support : Provide friendly and efficient technical support to end-users via various channels, including phone...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support… more
- Arcoro (Scottsdale, AZ)
- …expediting correction or adjustment, following up to ensure resolution + Respond to support requests via tickets, chat, email and phone successfully in a ... accomplishing related results as needed + Other customer care-related support duties as assigned Must Haves: + 1... support duties as assigned Must Haves: + 1 + years of customer service and/or tech support… more
- Cayuse Holdings (Pendleton, OR)
- …+ 1 year of Service/Help desk or customer service support experience + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS ... USD $14.50 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1162/ tier - 1 .0-helpdesk-specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _101905_… more