- Creative Financial Staffing (Dublin, OH)
- … DESK TECHNICIAN: As part of a desktop support team, collaborate to provide tier 1 support to all end-points, including employees, labs and classroom support ... PC computers, and tablets. In coordination with the IT Service Desk , provide support for other common...the Client Experience team. EXPERIENCE PREFERRED FOR THE HELP DESK TECHNICIAN: Minimum 1 year of experience… more
- Dexian - DISYS (Denver, CO)
- …working onsite five days a week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for ... City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of...and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier … more
- eXcell (Westford, MA)
- …enjoy our generous employee benefits!Our client has a brand new opportunity for a qualified Tier 1 Desktop Support to join their team onsite in Westford, MA. ... ensure proper handoffs and follow-through Educates end users on self- service support tools and best practices Assists in documentation...such as Office365 and email Skills and Qualifications: Minimum 1 + year of help desk experience Entry-level… more
- ConsultNet (Kent, WA)
- …encouraged to apply. This role is both the frontline of internal customer technical support ( Tier 1 ), as well as escalated support ( Tier 2), resolving more ... with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage...prescriptive guidance for common problems to improve quality of Tier 0 customer self- service Escalates incidents and… more
- Creative Financial Staffing (Verona, WI)
- …of. Strong compensation and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients utilizing the company's software, ... have experience working in a technical support or help desk environment, enjoy providing great customer service ,...this may be the role for you! Preferred Experience: 1 -3 years of Help Desk /Tech Support experience.… more
- Creative Financial Staffing (Windsor, CT)
- …benefits including tuition reimbursement and a no-premium healthcare option Overview of the IT Help Desk Specialist role: Handle Tier 1 help desk ... and video equipment Special IT projects Preferred Qualifications for the IT Help Desk Specialist: 1 + year of experience providing ticketing-based IT support in… more
- Percepta (Houston, TX)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Creative Financial Staffing (Windsor, CT)
- …training and upward mobility What will the Application & System Administrator do? Provide Tier 1 and 2 technical assistance and support for incoming service ... requests and help desk emails, ensuring timely responses Identify and research software systems including implementation, testing and onboarding with the company Perform daily user management within Microsoft Active Directory and Azure Active Directory… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the ... with close attention to detail. + Ability to resolve all assigned Service Desk tickets according to established metric guidelines and target goals. + Must… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for… more
- TEKsystems (Washington, DC)
- …1 , receiving, managing, and tracking all customer IT contacts to the Service Desk . The Tier 1 Lead is responsible for achieving high quality Tier ... the Service Desk Manager to improve customer service standards on Tier 1 through communication techniques, work instructions, training, and… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk ...+ Receive customer IT queries by multiple methods (phone, self- service , etc.) + Provide the necessary information in the ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support...+ Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have a current Top… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 ... Position Title: Tier I Help Desk Analyst Location:...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should… more
- Janus Henderson Investors (Denver, CO)
- …members and providing feedback to the team via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team members + Act as a point ... Tier 2 support specialist for the Global Service Desk T1 team while tackling complex...Strong communication and interpersonal skills + Ability to provide tier 1 and tier 2… more
- CACI International (Oklahoma City, OK)
- …for growth. This position is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting ... for the United States Air Force. **What You'll Get to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts** with potential… more
- Insight Global (Phoenix, AZ)
- Job Description Day to Day: A client in Phoenix is looking for fully remote tier 1 service desk candidate. The job responsibilities include but are not ... candidate to grow within the organization and join the team of 19 service desk employees. We are a company committed to creating diverse and inclusive… more
- Stantec (WA)
- …**Your Opportunity** Our Information Technology team is currently seeking to fill one full-time Tier 1 Service Desk Analyst position whose primary ... Service Desk Analyst - ( 240001RB... Service Desk Analyst - ( 240001RB ) **Description** Grow...law. + Washington state employees are eligible to accrue 1 hour of paid sick leave for every 40… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
