- Creative Financial Staffing (Dublin, OH)
- …DESK TECHNICIAN : As part of a desktop support team, collaborate to provide tier 1 support to all end-points, including employees, labs and classroom ... part of the Client Experience team. EXPERIENCE PREFERRED FOR THE HELP DESK TECHNICIAN : Minimum 1 year of experience as a desktop support specialist or… more
- Dexian - DISYS (Denver, CO)
- …working onsite five days a week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support ) and occasional Tier 2 ... Dexian has been engaged to find and IT Technician for immediate assignment with a city municipality...desktop hardware and software including peripherals throughout the City.Provides Tier 1 support on mobile… more
- Percepta (Houston, TX)
- …Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures for escalating the issues that are ... of a unique culture.What You'll Be Doing The IT Support Technician 's role is to consistently improve...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- ConsultNet (Kent, WA)
- …are highly encouraged to apply. This role is both the frontline of internal customer technical support ( Tier 1 ), as well as escalated support ( Tier ... with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage...Tier 0 customer self-service Escalates incidents and requests Tier 3 support when the problem is… more
- Creative Financial Staffing (Verona, WI)
- …care of. Strong compensation and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients utilizing the company's ... this may be the role for you! Preferred Experience: 1 -3 years of Help Desk/ Tech Support...you! Preferred Experience: 1 -3 years of Help Desk/ Tech Support experience. Experience troubleshooting hardware/software and… more
- Creative Financial Staffing (Denver, CO)
- IT Field Technician MUST TRAVEL 50% About the Company:*Employees are...and time management skills What you will bring: Provide tier 1 and 2 level support ... Windows 10, General networking, Printers / PC laptop / desktop support Installation, configuration and troubleshooting of TCP/IP networking Configuration and… more
- Southwest Research Institute (San Antonio, TX)
- …emissions and fuel efficiency measurements of Diesel, Gasoline and alternative fueled engines. We support OEMs, Tier 1 Suppliers and Government agencies in ... with the division and department goals by providing electronic and instrumentation support for engine testing and certification.Assist with the construction of new… more
- George Washington University (Dover, AR)
- …area of study. Degree must be conferred by the start date of the position. 1 year of AV and/or IT technical support . Degree requirements may be substituted ... I. DEPARTMENT INFORMATION Job Description Summary: This technical support position provides AV technology support ...that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by… more
- Select Water Solutions (St. Marys, WV)
- …with no cap on amount of referrals.Paid Training. Job Description Select's Automation Technician will support the Water Transfer service line. The Water Transfer ... Unit: Operational TechnologyReports to: Operations ManagerTravel Requirement: Yes Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life and… more
- FUJIFILM Holdings America Corporation (College Station, TX)
- …profile to the site leadership team.Attend and lead daily Tier 2 and Tier 3 meetings to support FDBT's communication structure for escalations and feedback ... through the scope of the program (contract sign, PD US/DS, AD, Tech transfer, Clinical-Commercial Manufacturing, QA, QC, Release, Ship Deliverables, Transfer in and… more
- Fidelity TalentSource LLC (Boston, MA)
- …C#, WPF, SOAP, and REST Application Program Interfaces (APIs) to an Angular, JAVA tech stack. Builds new and improves capabilities on modern web-based tech ... coverage. Implements Spring Frameworks, Spring Boot, and JAVA Programming Language (Java 1 .8+). Uses Azure or Amazon Web Services (AWS) cloud platforms. Utilizes… more
- TEKsystems (Waco, TX)
- Remote Tier 1 Customer Support ...Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is ... Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls… more
- Insight Global (Charlotte, NC)
- …Technicians for one of our large telecommunications clients. Our client is seeking to add Tier 1 individuals to join their Customer Solutions Center team. As ... Tier 1 , you will be responsible for...core or data/internet issue through first call resolution. Provide Tier I support for data/internet/firewall related equipment… more
- University of Utah (Salt Lake City, UT)
- …**Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer ... **Open Until Filled** Yes **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the main point of contact for IVC… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...+ IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability… more
- Dobson Fiber (Oklahoma City, OK)
- … 1 escalations of a variety of DSL/FTTH/FTTB/VOIP solutions. Work with and train Tier 1 Support Techs in advancing troubleshooting skills and knowledge of ... step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the...to 5 years of experience working in a Help Desk/ Tech Support position. Working knowledge of various… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume… more
- TEKsystems (Jacksonville, FL)
- NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** + Will take ... . + The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. + The CSR is responsible for responding to a high volume… more
- TEKsystems (Baltimore, MD)
- …+ Receive inbound member calls + Create tickets within the client ticketing system + Resolve tickets and/or escalate tickets to the appropriate escalation groups + ... Leverage knowledge base to access process and troubleshooting information Proficiencies and Skills: + Ability to speak, read, and write English fluently + Excellent organizational and communication skills + Proven customer service skills + Critical thinking… more
- SAIC (Las Vegas, NV)
- …applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support . + The candidate must ... problems to ensure customer satisfaction and productivity. Coordinate customer and support issues to ensure timely distribution of knowledge and productivity… more
