- eXcell (Seattle, WA)
- …to help you find the right opportunity.Our client has a brand new opportunity for a Tier 2 Video Technician to join their team onsite in Seattle, WA. Duties and ... to incidents and assist in person Perform video conferencing hardware and systems repair and build Open, manage, and...Continuously improve, train, and shadow Skills and Qualifications: Minimum 2 + years of IT experience Experience with… more
- Dexian - DISYS (Denver, CO)
- …location.The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... Dexian has been engaged to find two ( 2 ) IT Technicians for immediate assignments...for the entire organization.Scope of Responsibilities:Provides Tier1 and occasional Tier 2 support to end-users in solving… more
- Percepta (Houston, TX)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures ... IT Support Services TechnicianAt Percepta, we bring first-class...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Creative Financial Staffing (Denver, CO)
- IT Field Technician MUST TRAVEL 50% About the...and time management skills What you will bring: Provide tier 1 and 2 level support for ... bonus Day to Day: Bachelor's Degree in Computer Science OR related field experience 2 years or more of Network Administration OR willing to learn. Experience working… more
- eXcell (Scottsdale, AZ)
- …and equipment move under EC guidance BackUp / BAR Support: Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with ... PRD OS and H / W break-fix in an IT data center environment (production and pre-prod) Monitor ticket...or PXE Data Center Maintenance: Proactive walkthrough for failed hardware Physical audit of supported systems Proper disposal of… more
- DCS Corp (Las Vegas, NV)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset Management, Training Team, ... team partners with military and civilian personnel to provide IT technical support for the 53 WG and 96...Responsible for providing support to end-user community on difficult hardware , software and network related problems, questions, and use.… more
- ConsultNet (Kent, WA)
- …internal customer technical support ( Tier 1), as well as escalated support ( Tier 2 ), resolving more difficult issues and escalating further, when needed. ... with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage Resolves problems...1 staff in best practice usage Resolves problems with hardware (workstations, printers, mobile devices and servers) and software… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …* ITIL 4 Certification (Preferred) Security Clearance * Public Trust Moderate ( Tier 2 ) Other (Travel, Work Environment, DoD 8570 Requirements, Administrative ... Services (OMS) project. CIT requires support for information technology ( IT ) service monitoring and continuous improvement of centralization and consolidation… more
- George Washington University (Washington, DC)
- …peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and tier 3 support in a ... focuses on the diagnosis, maintenance, and repair of both hardware and software issues in a service environment with...include evening and/or weekend operation. This role typically handles Tier II or Tier III requests by… more
- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... and/or troubleshooting a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement, and maintain… more
- ConsultNet (Beverly Hills, CA)
- …and/or maintaining software and hardware installations, upgrades and related activities. Tier 2 level experience Must be a customer service focused, ... to hire $60k-$75k salary upon conversion Successful candidate will maintain accurate IT Asset Inventory and assist in acquisition, deployment, support, and retiring… more
- Anistar Technologies (Springfield, VA)
- …Responsibilities : Provide support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking ... with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or...printers The ideal candidate will possess the following : 2 + years of Desktop Support experience TS/SCI clearance Anistar… more
- Creative Financial Staffing (Windsor, CT)
- …training and upward mobility What will the Application & System Administrator do? Provide Tier 1 and 2 technical assistance and support for incoming service ... Administrator will directly contribute to the stability and security of our IT infrastructure Cutting-Edge Technology: Embrace the opportunity to work with the… more
- Chipotle Mexican Grill (Pittsburgh, PA)
- …and reactive break-fix issues per established SLA. + Providing tier 1 & 2 IT hardware , software, telephony, and connectivity support to restaurants. + ... TABLE + AA in Computer Science or an equivalent in education and experience. + 2 + years of relevant work experience with IT support responsibilities. + Working… more
- Proven IT (Phoenix, AZ)
- Tier 2 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) Apply Job Type Full-time Description The Tier II Engineer is ... Tier II aids support to the Proven IT Tier I team of Engineers which...and working + Willing to gain certification on Proven IT products; software and hardware systems +… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to ... Amentum is seeking ** Tier 2 ** ** IT Support...IT support, specializing in troubleshooting end-user issues with hardware and software + ServiceNow ticketing system experience +… more
- Cognosante (Portland, OR)
- …provided where needed) and on site. + 3+ years IT experience in an IT Service Desk, Tier 2 Enterprise Environment. Experience with technical writing and ... support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide...sufficiently to appropriately refer the problem to the correct IT support group. + Manage hardware assets… more
- IT Concepts (Washington, DC)
- …Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware , software, and network-related ... Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join...and guidance to end-users on the proper use of hardware , software, and other IT resources. +… more
- General Dynamics Information Technology (St. Louis, MO)
- … DESKSIDE SUPPORT **)** WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End ... Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support) with GDIT. A...Provide support for implementation, maintenance, and incident troubleshooting of IT systems + Manage hardware in all… more
- Leidos (Baltimore, MD)
- …timely and accurate fashion. **Primary Responsibilities** Under the direction of the Customer Service ( Tier 2 ) Lead, you will be responsible, to include, but not ... program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and...users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge… more
