- Percepta (Houston, TX)
- …tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for escalating the ... each market we support. As a IT Support Services Technician in Houston TX, you'll be a part of...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Dexian - DISYS (Denver, CO)
- …Headquarters location.The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and ... devices for the entire organization.Scope of Responsibilities:Provides Tier1 and occasional Tier 2 support to end-users in solving technical problems… more
- ConsultNet (Kent, WA)
- …internal customer technical support ( Tier 1), as well as escalated support ( Tier 2 ), resolving more difficult issues and escalating further, when needed. ... Our Kent, WA client is seeking a Help Desk Technician for a temporary assignment. This role will run...with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage Resolves problems… more
- Creative Financial Staffing (Denver, CO)
- …growth!!*Top 401k with 6% Match and annual bonus Day to Day: Bachelor's Degree in Computer Science OR related field experience 2 years or more of Network ... IT Field Technician MUST TRAVEL 50% About the Company:*Employees are...and time management skills What you will bring: Provide tier 1 and 2 level support for… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician -ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging ... RAM and fan replacements, recommend for warranty repair + Collaborate with computer endpoint deployment team and network administrators to ensure efficient operation… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will...interpersonal communication skills. + Ability to conduct research into PC and software issues and products as required. +… more
- Leidos (Rockville, MD)
- **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking qualified, creative, and customer-focused technical ... and activities in addition to providing support for a PC Hardware Refresh of every device at this site...systems in the environment. + Provide technical guidance to Tier 2 and Tier 3… more
- Leidos (Baltimore, MD)
- …We foster a positive end-user experience while ensuring protection of the data. As a Personal Computer Support Technician , you will provide support for ... **Primary Responsibilities** Under the direction of the Customer Service ( Tier 2 ) Lead, you will be responsible,...a multi-vendor environment to include but not limited to computer workstations, printers, and peripherals in accordance with the… more
- TEKsystems (Bothell, WA)
- Description: We are looking to add 2 PC Technician resources to support this hardware refresh and RAM replacement projects. 1 individual will focus on the ... in this role will have migration/hardware refresh experience. Basic Function/Responsibilities: * Tier 1 Hardware support * Create work orders in a help desk… more
- TEKsystems (Des Moines, IA)
- …includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment ( PC 's, laptops, tablets, printers), ... Description: Provides Tier 2 desktop support (telephone, deskside, remote) to users, operating systems (Windows and MacOS), email, standard end user… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington Metropolitan ... + Support customer on day-to-day issues in the operation of standard PC equipment including desktops, laptops, thin clients, software, printers, and peripherals.… more
- City of New York (New York, NY)
- … II III support team. Troubleshoot to resolve technical issues related to personal computer hardware, software applications, and mobile devices as necessary. ... of satisfactory full-time experience related to information technology service management, process management, operations; 2 . A baccalaureate degree from an… more
- Percepta (Houston, TX)
- …tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for escalating the ... **Description** **IT Support Services Technician ** At Percepta, we bring first-class service across...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.… more
- TEKsystems (Washington, DC)
- …pre-established workflow procedures and instructions to identify research and resolve technical problems. Tier 2 , M-F regular day shift hours. In assuming this ... Description: As the Desktop Support Technician , you will act as a model of...repair of network-related problems * Bring up-to-date and preserve computer inventory and surplus equipment * Make sure desktop… more
- CoreSite (Reston, VA)
- …as data center operating procedures. We are currently hiring for the Day Shift: 6:00 am - 2 :30 pm A Tier III technician will be responsible for day to day ... The Data Center Technician III assists in the operational integrity, security,...of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …in the management of critical incidents; + Escalate more involved problems to the appropriate Tier 2 and Tier 3 support teams; + Quickly and accurately ... meetings, seminars, and conferences; + Maintain new and current personal knowledge base of overall computer hardware...Windows DHCP and DNS; + Basic knowledge of remote PC control software such as Solar Winds… more
- Zones LLC (Baltimore, MD)
- Field Services Technician - Level 2 Professional Services Baltimore, Maryland Salary: USD 38 - 40 Hourly Apply Description Position at Zones LLC. About Zones ... + High School diploma or equivalent Associate's Degree preferred and at least 2 years' experience with PC systems, related peripherals, structure cabling, and… more
- Zones LLC (Portland, OR)
- Field Services Technician , Level 2 Professional Services Portland, Oregon Salary: USD 38.00 - 40.00 Hourly Apply Description Position at Zones LLC. About Zones ... @Zones, and LinkedIn and Facebook. Position Overview As a Field Technician , you will provide hardware/software/structure cabling technical service and support,… more
- ONEOK, Inc (Tulsa, OK)
- …remote efforts. + Provides Tier 2 support for Operations technician role, including technical support for control systems, instrumentation and equipment, ... including Piping and Instrumentation Diagrams (P&IDs), cause and effect matrices, and process control narratives. + Participates as a stakeholder in the… more
- Perdue Farms, Inc. (Salisbury, MD)
- …are raised for food. **Summary** We are recruiting for an End User Computing Technician . The purpose of the role is to maintain and improve the reliability, ... consistency, and quality of computer services to the end-user using cost-effective technologies and...and communication connection repairs. Perform basic diagnostic testing. Train Tier 1 staff to improve First Call Resolution (FCR).… more
