- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... and/or troubleshooting a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement, and maintain… more
- IT Concepts (Washington, DC)
- …individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to...into every day. We dedicate funds for activities - virtual and in-person - eg, we have free tickets… more
- General Dynamics Information Technology (St. Louis, MO)
- …TIER 2 DESKSIDE SUPPORT **)** WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service support to ... Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support) with GDIT. A...Visual Services + Voice and VTC Support Services + Desktop Image Management + Virtual Desktop… more
- SCI Shared Resources, LLC (Houston, TX)
- …**Advanced End User System Support** + Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus ... 2 ,000 locations within the US and Canada. This desktop engineering expert will collaborate with global colleagues and...+ Manage private hosted or public cloud desktops in virtual desktop platforms (VDI) including Citrix … more
- Randstad US (Warren, NJ)
- …skills and customer service white glove services are required. Responsibilities: Provide quality Tier 2 Desktop support to corporate end-users as well ... term contract opportunity for an experienced Level 1 - 2 Desktop Support Analyst to work in...limited supervision and assists users with technical support of desktop computers, applications, mobile devices, virtual meeting… more
- SAIC (Quantico, VA)
- …images for standalone machines. * Performs quarterly update and delivery of enterprise desktop image to Virtual Desktop Infrastructure (VDI). * Troubleshoots ... Security & Space Sector of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program...system, providing resolution and/or escalating for assistance. * Receives Tier II tickets that are escalated to the DE… more
- Insight Global (Braintree, MA)
- …of build, configure, troubleshoot, app. Installs) Experience is required * Citrix Virtual Desktop -- Desktop Director experience/understanding, or at ... a minimum understand the Virtual Desktop Technology solutions * VMware 6.5...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- Centre Technologies (Dallas, TX)
- …+ Understanding of Remote Desktop Services (RDS) + Foundational knowledge of Azure Virtual Desktop preferred + Foundational knowledge of Citrix Virtual ... and looking to grow our team with a new Tier 1, Help Desk Support Technician! Position Summary As...Desktop preferred + Understanding and foundational knowledge of Virtual Desktop Imaging preferred + Bachelor's Degree… more
- ERP International (Washington, DC)
- …+ If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 1- 2 years of Tier 1 Management Experience in an automated setting/ ... **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical support… more
- Leidos (MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, ... resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 2 (Escalation) and Tier 3 problem identification,… more
- University of Oregon (Eugene, OR)
- …Support Services (USS) and utilizes a service ticketing system to provide analysis, administration, and Tier 2 and Tier 3 systems and server support for ... Operating Systems and Network Analyst 2 Apply now (https://secure.dc4.pageuppeople.com/apply/726/gateway/default.aspx?c=apply&lJobID=533129&lJobSourceTypeID=831&sLanguage=en-us) Job no: 533129 Work… more
- Belay Technologies (Laurel, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for ... remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Zurich NA (Schaumburg, IL)
- …Engineer will also: + Have strong technical skills in Citrix, VDI, and Azure Virtual Desktop , W365 and Intune Endpoint Manager + Be responsible for identifying, ... and implementing endpoint configurations and user applications across both virtual and physical desktop environments. In addition,...at providing guidance, direction, and documentation to the Level 2 ( tier two) team. The individual in… more
- Alaka'ina Foundation Family of Companies (Fort Gordon, GA)
- …within 1 business day and resolves or elevates all Tickets within 4 business days. Tier 2 Tickets are resolved within 3 business days upon receipt. + Provide ... + Provide support to the Systems Operations Center providing Tier 1/ 2 , and Tier 3...CAT I, II, and III findings as identified. Provide Tier I Service Desk Desktop Support: Provide… more
- Alaka'ina Foundation Family of Companies (Fort Gordon, GA)
- …within 1 business day and resolves or elevates all Tickets within 4 business days. Tier 2 Tickets are resolved within 3 business days upon receipt. + Provide ... + Provide support to the Systems Operations Center providing Tier 1/ 2 , and Tier 3...I, II, and III findings as identified. + Provide Tier I Service Desk Desktop Support: +… more
- Alaka'ina Foundation Family of Companies (Fort Gordon, GA)
- …within 1 business day and resolves or elevates all Tickets within 4 business days. Tier 2 Tickets are resolved within 3 business days upon receipt. + Provide ... + Provide support to the Systems Operations Center providing Tier 1/ 2 , and Tier 3...CAT I, II, and III findings as identified. Provide Tier I Service Desk Desktop Support: Provide… more
- Leidos (Alexandria, VA)
- …handle service inquiries and problems. + Experience working as a Tier 2 system administrator: familiar with using desktop software applications such as web ... will help drive adoption of trusted thin-client platforms and virtual desktops across a diverse user base by focusing...of servers located in offsite data centers. + Provide Tier 2 operations support and be able… more
- TEKsystems (Lake Butler, FL)
- …software for both Department staff and inmate PCs; * Support mobile workforce; * Provide Tier 2 support to IT users for basic software and hardware of end-user ... and rollout of new software packages, upgrades, and new desktop hardware; * Maintain desktop software and...using scripts and checklists as guides; * Escalate to Tier 3 support when necessary; * Document problems and… more
- Leidos (MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, ... resolution for all of the client/server/storage/network devices, mobile devices, etc. . Provide Tier 2 (Escalation) and Tier 3 problem identification,… more
- ManTech (Herndon, VA)
- …ticketing system + Perform system administration for the Jira ticketing system + Execute Tier 1 and 2 Help Desk activities including the following: + Resetting ... **:** + 4+ years desktop support experience and Microsoft Server Experience + 2 + years in a role directly supporting customers in a technical capacity + 2… more
