- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: +...of Helpdesk Tier II or Tier III; + Three ( 3 ) ITIL knowledge and ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- BorderlessMind (TX)
- Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO ( 3 days onsite per week) Work Location- Irving, Tx Position Summary: We ... tasks and troubleshooting more difficult issues. Plus, provide training to the Tier I technicians allowing growth in knowledge. PRINCIPAL DUTIES AND RESPONSIBILITIES… more
- Insight Global (Raleigh, NC)
- …Carolina Administrative Office of the Courts (NCAOC) seeks a qualified Help Desk Specialist to provide first level hardware and software support to end users. This ... how to use new systems, reset passwords, and other tier 1 help desk issues. You will be expected...to yield 20-80 calls a day. A Help Desk Specialist operates in a Microsoft Windows micro computing environment… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- New York State Civil Service (Albany, NY)
- …Network Services/Wide Area Network, L2 Network Operations Center (NOC), the Information Technology Specialist 2, SG-18, will serve as a Tier 2 Network technician ... Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 6518 Occupational Category IT...including OpenNMS, Zenoss, etc.* Work on tickets opened by Tier 1 Helpdesk that are assigned to… more
- Iowa Department of Administrative Services (Des Moines, IA)
- Election Support Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4452249) Apply Election Support Specialist Salary $47,008.00 - ... Iowa Secretary of State is hiring an Election Support Specialist for our Election Division. Office of Secretary of...1) Elections & Voter Registration 2) Business Services and 3 ) Safe at Home. The Elections Division provides oversight… more
- Randstad US (Warren, NJ)
- desktop support specialist . + warren , new jersey + posted february 27, 2024 **job details** summary + $27 - $38 per hour + contract + associate degree + category ... hours: 8am to 4pm education: Associates responsibilities: The Desktop Support Specialist works under limited supervision and assists users with technical support… more
- JPMorgan Chase (Newark, DE)
- Become a Discovery Operations Specialist in a top tier global eDiscovery team with an opportunity to collaborate with innovative eDiscovery professionals across ... fulfill litigation and regulatory needs. As an eDiscovery Operations Specialist - Assistant Vice President within the Legal Discovery...but not limited to tape operations areas/data centers and 3 rd parties, to manage various legal restoration and… more
- WuXi AppTec (Philadelphia, PA)
- …routing to next tier of support. In addition, **The Support Technical Specialist III** will be counted on to perform intermediate tasks in defined skill ... and mentor Technical Support Specialists Respond to, escalate/reassign, and close helpdesk tickets* Works on routine assignments per written procedures, where… more
- Robert Half Technology (Portsmouth, NH)
- …for providing top- tier service to clients. We are seeking a skilled IT Helpdesk Specialist to join our team. If you are enthusiastic about technology, ... to hear from you. Position Overview: As an IT Helpdesk Specialist , you will be responsible for...an IT support role, with demonstrated proficiency in handling tier 1 through 3 technical issues. Strong… more
- JPMorgan Chase (Tampa, FL)
- …you have found the right team! As a Client Service Associate - Escalation Manager ( Tier 3 ) in Payments, you will serve as the point of escalation for ... Access. + Provide direct support to the JPMorgan Access Support Help Desk specialist with complex questions or escalations through phones, emails, and chats. + Serve… more