- George Washington University (Dover, AR)
- …center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position ... pounds.-Experience with pulling cable and AV rack building.-Knowledge of network -based troubleshooting.-Experience troubleshooting Crestron, Extron or Biamp systems.-Excellent organizational,… more
- KaiHonua (Rock Island, IL)
- …assigned) and must be able to perform the following with minimal guidance:Provides Tier II support to users by researching, diagnosing, and resolving technical ... Position: PC Maintenance Technician - Intermediate Location: Rock Island Arsenal, Rock...and delete end-user accountsProvide configuration of end user and network devices to include computers, printers, laptops, scanners, PDAs,… more
- Leidos (Chantilly, VA)
- …daily network Operations and Maintenance (O&M) tasks. The job duties of the **CNOC Tier II Network Technician ** are as follows: + Support the ... **Job Description:** The Digital Modernization Sector at Leidos is seeking a **CNOC Tier II Technician ** to support the customer's computer data… more
- Jacobs (Chantilly, VA)
- …a Government Network Operations Center (GNOC)/ Network Operations Center (CNOC) Tier II Incident Management Technician to support the customer's ... through network modeling. Provide coverage 7x24x365. Responsibilities: + The Tier 2 network technician will support the installation and maintenance of… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE...modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician ... protected by law. Description WCBinc is looking for aTier II Technicianto join our team to support our customer's...to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident management… more
- Dobson Fiber (Oklahoma City, OK)
- Under general supervision, provide technical software, hardware and network configuration and support for voice and internet services across Dobson's family of ... step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the Dobson operating...required to mitigate their impact. Notify management of major network outages and resolutions. Participate in the on-call rotation… more
- Black Bear Technology Solutions, LLC (Scott AFB, IL)
- Job Title: (NOC) Network Technician - Tier I Job Location: Scott AFB, IL Security Clearance: Active, in-scope US Government issued Secret clearance *Due to ... & weekends.* Black Bear Technology Solutions is seeking a Secret [or higher] cleared Network Operations Center (NOC) Technician to provide network services… more
- William C Brown Inc (Chantilly, VA)
- …theGNOC/CNOC Tier II Incident Management Technicianare as follows: + The Tier 2 network technician will support the installation and maintenance of ... Description WCBinc is looking for aGovernment Network Operations Center (GNOC)/Contractor Network Operations Center (CNOC) Tier II Incident Management… more
- Robert Half Technology (Nashville, TN)
- …software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that they ... Exceptional communication and interpersonal skills. + IT-related certifications (eg, CompTIA Network +, Microsoft Certified Desktop Support Technician ) are a… more
- Node.Digital (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... Tier 1 Technician /Specialist Location: Arlington, VA...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career ... of degree. + US CITIZENSHIP REQUIRED + A+ Certification or higher required + Security+, Network +, HDI or ITIL certifications desired + Must be able to obtain a DOE Q… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- Leidos (Norfolk, VA)
- …work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for clients by performing ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...and services. Primary Responsibilities: As a Service Desk RDM Technician , you will: + Use automated information systems to… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. +...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network +,… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- MidAmerican Energy Company (Des Moines, IA)
- …Desk* **Organization:** **Corp - Information Technology* **Title:** *IT Enterprise Technician I/ II * **Location:** *IA-Des Moines* **Requisition ID:** *2400356* ... and depth of expertise. ** *Purpose of Position* The IT enterprise technician provides technical expertise and guidance in supporting end-user problems with… more
- Compass Minerals America Inc. (Overland Park, KS)
- …for more information about the company and its products. **Summary:** Desktop Support Technician II (Corp Support) is responsible for the troubleshooting and ... the phone using remote control tools. This is a Tier 2/3 support position located in our Overland Park,...Specialist; Microsoft Certified System Administrator (MCSA), CompTIA A and/or Network . + Demonstrated experience doing PC refreshes and… more
- Sierra Nevada Corporation (Clovis, NM)
- …enjoy working collaboratively, we may have the perfect role for you! As a Field Service Technician II , you will be using your skills and expertise to perform a ... FCC or FCC GROL + Prior experience with Security+, Network +, CCNA and/or A+ Basic understanding of Spectrometer, Oscilloscope...of the most innovative US companies in space, a Tier One Superior Supplier for the US Air Force,… more
- Netsync Network Solutions (Austin, TX)
- Detailed Description The Engineer Technician - II will perform installation of network hardware infrastructure in educational and professional environments ... throughout the duration of their time spent here. This Technician will not be put on a set team...implementing Collaboration solutions for enterprise sized clients + Provide Tier 1 support for network and Collaboration… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding level of customer ... service by providing direct Tier II Customer Service Center support to...IT customer technical support on Microsoft operating systems and network services. + Configuring Microsoft Office user settings, as… more