- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What ... of Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2),** you will act as a model of customer service… more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside , remote) to users, operating systems (Windows and MacOS), email, standard end user ... includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's, laptops, tablets, printers), PC… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite (Falls Church, VA) ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- ManTech (Mclean, VA)
- …IT Support Officers (EITSO) to serve on a team of IT support professionals responsible for incident response, deskside service, and project management. In ... and demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user training in support… more
- KeenLogic (Alexandria, VA)
- … candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with...Friday. Description: The successful candidate will be responsible for deskside support of an environment composed Intel… more
- ManTech (Mclean, VA)
- …IT Support Officer (EITSO) to serve on a team of IT support professionals responsible for incident response, deskside service, and project management. Teams ... Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user...+ Experience with data transfer services. + IAT Level II certification. + Experience with ServiceNow ITSM & ITBM.… more