2a:I[89455,["/_next/static/chunks/3kbrgpfl8h19a.js","/_next/static/chunks/40g-uho66jfm8.js","/_next/static/chunks/03cgy44biu853.js","/_next/static/chunks/01-skze1-fid_.js","/_next/static/chunks/2qffptyjhh9c5.js","/_next/static/chunks/33qzxzkc9_5cf.js","/_next/static/chunks/15yfy7fzpock-.js","/_next/static/chunks/0nt2x631cb07v.js","/_next/static/chunks/2qsfgw_1b4o6h.js","/_next/static/chunks/23vin--goagw7.js","/_next/static/chunks/2i3h32cwr62ce.js","/_next/static/chunks/1-n__220rvoyp.js","/_next/static/chunks/0vojs2abvwc7k.js","/_next/static/chunks/10w077vlf-9j-.js","/_next/static/chunks/3r_k3mhs1xhd6.js","/_next/static/chunks/3p83yg1458lbk.js","/_next/static/chunks/0hd4_knhalmxf.js"],"SerpClient"] 2b:T31ec,

Our client is seeking a Director of Operations to serve as the senior operational leader for their janitorial and maintenance services company. This role is responsible for overseeing day-to-day operations across the company's entire account portfolio, enforcing accountability throughout the management team, and driving the company's transition to its next stage of growth.

This role is critical to reducing CEO operational dependency, instilling consistent systems and reporting structures, and ensuring financial discipline and service excellence across all operations. The Director of Operations reports directly to the CEO and has operational authority over Area Managers and Field Managers.

Key Responsibilities

Operational Execution & Oversight

Oversee day-to-day operations across the entire portfolio of client accounts company-wide.
Ensure staffing coverage at or above 98% on a weekly basis.
Enforce site visit cadence for Area Managers and Field Managers.
Conduct periodic unannounced inspections to maintain quality standards.
Ensure client escalations are addressed within 24 to 48 hours.
Ensure all accounts follow company policies, best practices, and safety procedures.

Manager Accountability & Leadership Enforcement

Lead weekly operational review meetings with Area and Field Managers.
Ensure managers submit required R/Y/G status reports on time and with accuracy.
Coach, correct, and escalate underperformance through appropriate channels.
Establish and manage performance improvement plans where needed.Reinforce clear reporting hierarchy and culture of accountability throughout the team.

Financial Discipline & Margin Protection

Review weekly labor and overtime reports across all operations company-wide.
Maintain overtime within agreed thresholds and proactively address variances.
Ensure invoices are prepared accurately and submitted in a timely manner.
Monitor receivables and escalate payment concerns to the CEO.
Ensure all projects and accounts operate within established budget parameters, with close attention to labor efficiency, supply costs, and project-level profitability.
Prepare and review company-wide operational budgets; approve expenditures within authorized limits and monitor performance against budget at the project and account level.

Compliance & Risk Management

Ensure timely and accurate LWO/LCP submissions for all applicable accounts.
Validate wage classifications and staffing alignment across sites.
Maintain audit-ready documentation at all times.
Enforce OSHA and site safety compliance at all locations.
Complete all required reports including accident, incident, damage, and inspection reports.

Client Relations, Business Development & Government Contracting

Support Area Managers in maintaining strong client relationships and resolving concerns promptly across the full account portfolio.
Participate in new account set-up and onboarding oversight as needed.
Support and drive bid growth efforts, including reviewing site visit notes, labor and scope estimates, and actively identifying opportunities to expand the company’s account base.
Generate goodwill through demonstrated commitment to service excellence and a solutions-oriented approach with all clients.
Maintain and cultivate strong relationships with government contracting clients, understanding the compliance requirements, reporting standards, and relationship management expectations unique to public sector engagements.
Support the pursuit of new government contracts by ensuring operational readiness, compliance documentation, and service delivery standards meet or exceed public sector requirements.
Bring a working knowledge of business development principles to support company growth, including identifying new market opportunities, supporting proposal and bid processes, and contributing to the expansion of the client portfolio.

CEO Dependency Reduction

A primary objective of this role is reducing the CEO’s operational workload by establishing clear management authority, decision-making processes, and escalation protocols. Success in this area will be measured by decreased CEO involvement in staffing issues and client escalations, and by operational decision-making authority resting with the Director of Operations. The target is a 40% reduction in CEO operational involvement within the first six months.

Requirements

Education: Bachelor’s degree in business, operations management, or a related field; equivalent experience considered.
Experience: Minimum 5–7 years of progressive operations management experience, preferably in facilities services, janitorial, or multi-site service industries.
Leadership: Demonstrated experience managing managers and holding teams accountable across multiple locations.
Financial Acumen: Experience with labor cost management, project budget oversight, margin protection, invoicing, and company-wide financial reporting.
Compliance: Familiarity with LWO/LCP requirements, OSHA standards, and labor law compliance preferred.
Technology: Proficiency in Microsoft Office; experience with operational reporting or database tools.
Government Contracting & Business Development: Experience working with government contracting clients preferred; familiarity with public sector compliance, reporting, and relationship management requirements; working knowledge of business development principles and bid/proposal processes.

Knowledge, Skills & Abilities

Strong leadership presence with the ability to hold managers and teams accountable consistently.
Ability to communicate clearly and concisely, both verbally and in writing.
Exceptional organizational and time management skills with acute attention to detail.
Sound independent judgment and decision-making capability.
Ability to manage multiple priorities across multiple client sites simultaneously.
Self-starter who initiates and follows through on projects without close supervision.
Ability to maintain confidentiality of all company and client information.
Physical ability to conduct site visits, commute between locations, and stand for extended periods; may require lifting up to 50 lbs.

Benefits

Base Salary: $100k - $110k per year

Benefits included (To be discussed in interview)

Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

To learn more about the firm and about our candidate services - please visit

Florida Executive Search, Recruiters, and Headhunters

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment: Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

2c:T12a5,

We are helping an on-demand, autonomous ride-hailing company hire Readiness and Response Operators to support vehicle readiness, field response, and fleet operations for its public-facing autonomous vehicle service.

In this role, you'll prepare vehicles for daily service, respond to on-road recovery events, support riders, troubleshoot technical issues, and help maintain fleet safety, quality, and uptime. You'll also support vehicle logistics, remote vehicle movement, and new market launch activities as needed.

The ideal candidate is safety-focused, technically capable, and comfortable working in fast-paced field environments. You remain calm under pressure, follow detailed procedures accurately, and provide professional support to riders and cross-functional teams.

Training Schedule (First 8 Weeks)

AM Shift: Monday - Friday, 7:30 AM - 3:30 PM

Available Shifts (After Training)
1st Shift: 6:00 AM - 2:30 PM
2nd Shift: 2:00 PM - 10:00 PM
3rd Shift: 10:00 PM - 6:30 AM

As a Readiness and Response Operator - 2, you'll:

Perform detailed pre-service and post-service readiness checks, including mechanical inspections, sensor verification, and required data-processing procedures.
Respond to in-field vehicle incidents and coordinate safe recovery, repositioning, extraction, loading, and unloading activities.
Operate autonomous vehicles using approved remote input tools to support recovery, repositioning, and movement through complex environments.
Assist riders during recovery events by supporting safe vehicle entry and exit, providing clear updates, and maintaining a professional customer experience.
Support riders and the public at pick-up and drop-off locations by answering questions and providing light concierge assistance.
Use terminal commands, internal applications, and diagnostic tools to troubleshoot system blockers, power cycle hardware, and flash vehicle firmware.
Maintain vehicle cleanliness and passenger readiness through interior and exterior detailing.
Manage vehicle charging activities and help maintain charging and service infrastructure.
Support vehicle movement and storage across multiple sites.
Assist with new market launches, including vehicle deployment, site organization, and readiness inspections.
Track and replenish cleaning supplies, passenger amenities, minor hardware, and other fleet consumables.
Document incidents, technical issues, recovery activities, and vehicle status updates accurately and in real time.
Support both service fleet and test fleet operations as business needs require.
Follow all safety procedures and use required personal protective equipment.

Requirements

Requirements:

Strict adherence to all safety protocols and the consistent use of required PPE.
Compliance: Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen.
Must comply with the Substance Abuse Policy.
Experience: 2–4 years of work experience in a fast-paced environment that blends logistics with customer service (e.g., hospitality, aviation ground ops, emergency response, or fleet management).
Execution: Proven ability to execute complex procedures with a high degree of accuracy and a "customer-first" sense of urgency.
Technical Aptitude: Comfort using terminal commands, mobile devices, laptops, and remote operation interfaces (Rovebot) to manage vehicle states and report anomalies.
Driving: Must possess a valid driver’s license with a clean/excellent driving record. Experience with precision driving in high-traffic urban environments is a plus.
Physicality: Ability to lift up to 50 pounds; ability to stand, walk, push, pull, squat, bend, and reach during shifts in both a workshop and public road environment.
Composure: Proven track record of maintaining a calm, professional demeanor during high-pressure situations or unexpected disruptions on public roads. T
his role will require safety boots that conform to ASTM F2412 / F2413 requirements.

Benefits

Pre-tax commuter benefits
Employer-subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Employer covers all costs for short- and long-term disability and life insurance
401k package
PTO and Sick Days

2d:Ta21,Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge

Job Description

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.

Provides service across all QSR counters
Completes food preparation assignments neatly, accurately and in a timely manner
Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
Ensures all items are dated and following First in First Out (FIFO) standards
Prepares necessary collateral, weighs, labels, packages and serves products
Complies with department policies and quality, health, safety and sanitation standards
Operates a cash register and ensures accuracy of cash drops and authenticity of bills
Performs other duties as required or assigned

Hourly rate for this role:$19.00 plus tips

Qualifications

Outstanding communication and guest service skills
Experience operating a cash register preferred
Prior food service experience preferred
High school diploma or equivalent preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!

2e:Te13,

The Launch Engagement Specialist is responsible for providing a best-in-class customer service experience (White Glove Service) to new on-boarding customers while deepening customer engagement within our HW products and services.

RESPONSIBILITIES:

Handle high call volume, covering a full range of customer inquiries concerning, new installation of services, scheduling follow-up, explaining their first monthly bill, etc.
Provide the highest level of customer service and sets the example for White Glove Service.
Serve as primary support liaison between the Company and new customers.
Assist customers with setting up new service and scheduling- appointments.
Possess thorough knowledge of Hotwire Communications product lines and other applications utilized by customers and maintain thorough knowledge of Fision product lines.
Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
Use investigative skills to ascertain the nature of the caller’s concerns and develop an action plan to resolve issues.
Promote and maintain high quality, professional service on every call with every customer.
Other duties as required or assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to speak clearly using grammatically correct English (Other language skills a plus)
Must have a High School Diploma or equivalent.
Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support
Strong communication and organizational skills
Demonstrate personal excellence including punctuality, integrity and accountability
Ability to demonstrate sensitivity and compassion
Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays

Additional requirements for remote positions:

A quiet workplace so you can focus on delivering excellent service to our customers
Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s.

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

2f:T82b,

Panera Bread is now hiring Restaurant Team Members!

At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café’s growing business, and serve your community daily by donating unsold products to local community organizations.

Panera Perks:

– Competitive wages & team tipping. (Bi-weekly pay)
– Employee Meal Discounts.
– Flexible scheduling, with full or part-time positions available.
– Career Growth Opportunities

Requirements for the Team Member Position include:

Must be at least 16 years old.
Ability to work & learn in a fast paced environment.
Ability to work 15-40 hours a week.

As a Team Member at Panera, your job is to:

Meet & greet our guests, delivering excellent customer service in every circumstance.
Help build our culture of Warmth, Belonging, Growth, & Trust.
Step in & support your manager and team.
Learn different positions, such as: cashier, baking, drive-thru (at applicable locations), salad & sandwich makers, barista, dishwashing, and dining room cleanliness.
Our cashiers are the friendly face of Panera. You’re in charge of welcoming customers, taking their orders, helping them have a great experience, and sending them off with a smile.
Our salad & sandwich makers assemble a wide range of menu items ensuring every order is made quickly, correctly, and consistently.
Be committed to health & food safety.

Growth opportunities at Panera:

A Path to Success - Most of our retail managers started as hourly associates. Our career path program helps you get there.
Skills & Training - Every day at Panera we help build your skills & prepare you for a strong career - whatever your goals may be.

Company is an Equal Opportunity Employer.

We use eVerify to confirm U.S. Employment eligibility.30:Td6d,

The Opportunity:

We are looking for candidates specifically available to work our overnight shifts. A role in your local McDonald’s restaurant offers a job combo that will fit YOU.

Perks and Benefits:

Flexible scheduling
Accrued Paid Time Off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts
Free meals at work
and much, much more!

Job Responsibilities:

In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll:

Lead the experience: Check in with guests and make sure they are enjoying themselves
Have a side of smile: Help guests order their favorite McDonald’s menu items and/or make menu recommendations
Focus on the food: Prepare and present delicious food
Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant environment
Understand that teamwork is key: Work hand in hand with your team to meet goals and most importantly, have fun!

See a day in the life of a Crew Team Member at McDonald's:

https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Qualifications:

To be successful in this position, you’ll need:

A humble and hospitable demeanor;
Passion for helping and serving others (guests and fellow team members);
A desire to learn and grow; and
The ability to communicate effectively and anticipate guest needs

So, what’s your job combo?

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Employment Disclaimer

I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of my employment application and it will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.

We use eVerify to confirm U.S. Employment eligibility.31:T134d,Company Description

We are looking for Room Attendants to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.

Job Description

JOB OVERVIEW:

Under the general guidance of the Floor Supervisor, Room Attendant assist in maintaining the highest standards of cleanliness and upkeep in guest rooms and related areas. Ensure all guests receive high-quality, personalized service, contributing to an engaging and dynamic guest experience.

YOUR KEY RESPONSIBILITIES:

Clean and service guest rooms, bathrooms, and related areas in accordance with hotel cleanliness and presentation standards.
Re-sheet beds daily with fresh, wrinkle-free linen; dust all furniture; clean and sanitize bathrooms thoroughly; replenish guest supplies and stationery; and vacuum all floors.
Accurately record all serviced rooms on daily worksheets and report any rooms that cannot be serviced.
Ensure VIP amenities and gifts are replenished and presented daily.
Dispose of trash and soiled linen safely and correctly, following hotel protocols.
Maintain all housekeeping equipment in working order; report any faults or maintenance needs immediately.
Establish a respectful and courteous rapport with guests, addressing inquiries and special requests promptly.
Handle guest complaints with professionalism, ensuring proper resolution and follow-up, and escalate when necessary
Adhere to hotel key control procedures and maintain accountability for assigned keys.
Immediately turn in all lost and found items and follow the hotel's lost property procedures.
Support inventory checks and participate in special cleaning projects as required.
Ensure guest property is handled with care and in accordance with hotel standards.
Report any damage to bedding, curtains, blinds, or furnishings to the Floor Supervisor
Notify the Floor Supervisor of any rooms marked "Do Not Disturb," double-locked, or otherwise inaccessible.
Report any shortages of linen, guest supplies, or equipment to the appropriate supervisor.
Comply with all health, safety, and sanitation standards; immediately report any hazards or concerns.
Collaborate with fellow team members to assist in related tasks or cover duties as needed to ensure smooth operations.
We recognize we are in the hospitality industry and that may require us to provide lateral service.
We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications

SPECIFIC JOB KNOWLEDGE & SKILLS:

High school diploma or equivalent required.
One to two years of experience in a guest-facing role, preferably in an upscale or lifestyle brand hotel.
Warm, friendly, and approachable demeanor with a positive attitude.
Ability to multitask and remain detail-oriented in a fast-paced, dynamic environment.
Strong interpersonal skills with the ability to maintain positive and productive working relationships across departments.
Capable of working independently while contributing to a team-oriented atmosphere.
Physically able to stand or walk for a minimum of eight hours per shift.
Must be observant, responsive, and able to handle multiple tasks and high-pressure situations with professionalism.
Able to twist, push/pull, reach, bend, climb, and carry objects as needed to complete daily duties.
Excellent communication skills; must be able to read, write, speak, and understand English.
Must be flexible to work both indoors and outdoors in varying weather conditions, depending on business needs.
All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.

32:Tf81,Company Description

Delano Miami Beach fuses historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel preserves its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach acts as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.

Job Description

JOB OVERVIEW:

Under the general guidance of the Director of Rooms and General Manager, the Front of House Director is responsible for overseeing the daily operations of the Front Office, Bell Stand, Concierge Departments. The Front of House Director will ensure seamless guest experiences, upholding brand standards, and leads a team focused on delivering exceptional hospitality.

YOUR KEY RESPONSIBILITIES:

Lead and manage Front Office departments to ensure outstanding guest service and smooth day-to-day operations.
Maintain highest levels of guest service and ensure consistency with Delano Brand Standards.
Oversee scheduling, training, and performance management of the Front Office staff.
Collaborate with other departments to coordinate guest services and ensure efficient problem resolution process.
Analyze front office metrics and support revenue management strategies, and hotel’s profitability.
Monitor guest feedback and implement service improvement strategies.
Ensure full compliance with health, safety, and hotel policies and procedures.
Drive team member engagement and team development through regular training and coaching.
Mentor, coach and guide staff on working successfully in a team atmosphere.
Ensure all necessary reports and forms are completed daily.
Any other reasonable duties as assigned by the supervisor or manager.
We recognize we are in the hospitality industry and that may require us to provide lateral service.
We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications

SPECIFIC JOB KNOWLEDGE & SKILLS:

High school Diploma or equivalent education required. Bachelor’s Degree preferred
Minimum 5 years in a leadership role preferably in an upscale or luxury lifestyle brand hotel
Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests.
Strong knowledge of property management systems such as Opera Cloud, SynXis.
Strong verbal and written communication skills in English
Must be able to stand or walk a minimum eight-hour shift.
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Ability to push 20lbs+ consistently.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
Additional language ability is preferred.
All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.

33:Tf78,

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, you'll have the unique opportunity to engage directly with customers, solving their insurance-related problems and ensuring a positive experience. Your bilingual abilities will enhance our customer service, allowing you to connect with a diverse client base. Experience a competitive salary range from $42,600 to $92,000 annually, reflecting your contributions and dedication to our mission.This role not only emphasizes customer-centricity but also fosters a culture of empathy and professionalism. Here, your hard work is noticed, and you can thrive alongside energetic colleagues. You will have benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Take the exciting step to elevate your career in the insurance industry by applying today!Who are we? An IntroductionWith over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalized coverage tailored to your unique needs. We recognize that every driver is different. That's why our team of experienced and knowledgeable agents is here to help you navigate the complexities of auto insurance. We work closely with you to ensure you have the right protection-at the best possible price. At Florida One, we pride ourselves on delivering exceptional customer service. Whether you have questions or need support, we're always just a call or click away. Our Mission We are committed to empowering our clients with the knowledge and tools to make confident, informed insurance decisions. By building lasting relationships based on trust and transparency, we're with you every step of the way.Make a difference as a Bilingual Customer Service RepresentativeAs a Bilingual Customer Service Representative at Florida One Insurance, each day offers fresh challenges and rewarding interactions. You'll kick off your morning by checking emails and voicemails before diving into assisting clients-addressing inquiries about policies, processing changes, and managing claims in both English and Spanish. Whether you're fielding calls or welcoming walk-in customers, your role is pivotal in ensuring every client feels informed, supported, and valued. Collaboration with our agents is essential, as you work together to provide exceptional customer service.Whether helping a client understand their coverage or offering reassurance after an accident, you become the friendly voice they trust. This fast-paced environment demands excellent communication and empathy, making it a fulfilling opportunity for those who thrive on teamwork and compassion.What we're looking for in a Bilingual Customer Service RepresentativeTo excel as a Bilingual Customer Service Representative at Florida One Insurance, several key skills are essential. Strong communication abilities are paramount, enabling you to convey information clearly and effectively in both English and Spanish. Empathy and compassion are crucial, as you'll be addressing the concerns of clients who may be experiencing stressful situations.Problem-solving skills are also vital; you'll need to think critically and creatively to resolve issues while ensuring a high level of customer satisfaction. Additionally, strong interpersonal skills will help you build rapport with clients and foster productive collaboration with your team and agents. A customer-centric mindset is essential, as your primary goal is to ensure clients feel informed and valued throughout their insurance journey.Flexibility and adaptability in a fast-paced environment are necessary to keep up with the varied demands of the role.Make your moveIf you think this job aligns with your requirements, then submitting an application is simple. Good luck!

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Come Join our staff at POM MRI & Radiology Centers and help us bring peace of mind to our community!Are you an exceptional, patient, articulate Ultrasound Technologist?POM MRI & Radiology Centers can use your help in our Plantation or Cooper City locations.Our Ideal Candidate shall have:--- Active ARDMS certification--- Minimum of one year experience in an Outpatient or Hospital setting.We are willing to train the right candidate - please feel free to applySend your resume in complete confidence / all applications are confidential.Learn more about us at : www.pommri.com and www.pomvascular.comFull Time, Part Time and Per Diem Positions Available (Possible Full Time positions available in the future)Let's chat - send us your resume today ! :-)

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