- Sunrun (Austin, TX)
- …organization's service desk according to best practices while ensuring high levels of customer service quality and availability. The Service Desk ... metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements. Also responsible for planning,… more
- Whole Foods Market (Austin, TX)
- …In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the ... your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team...management, labor utilization, and execution of store processes (for Customer Service ). You may be responsible for… more
- Whole Foods Market (Austin, TX)
- …people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the ... demand management, labor utilization, and execution of store processes (for Customer Service ). You are responsible for non-inventory supplies management &… more
- Ford Motor Company (Austin, TX)
- … satisfaction. We are looking for an experienced business leader with a passion for customer service quality and experience to join our Uptime and Insights ... **Job Description** ** Manager , FCSD Quality Early Detection** We...strategies and operating systems *Knowledge of Ford's engineering, manufacturing, quality , and customer service processes,… more
- Amazon (Austin, TX)
- …within a specified service level. * Drive optimal program satisfaction and Customer Success Manager satisfaction. * Liaise with other partner teams and ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- Keurig Dr Pepper (Austin, TX)
- … assurance and will partner with key internal teams in the areas of Customer Service , R&D, Licensing, Consumer Affairs, and Field Sales. This person will ... The Manager , Regional Technical Services, will use field-based skills... KDP product to our customers. This position, through customer -focused activities related to quality and manufacturing,… more
- BioLife Plasma Services (Austin, TX)
- …our plasma centers. Upon completion of the program, you'll advance into the role of Quality Manager Representative at one of our 175+ and counting US locations. ... true to the best of my knowledge. **Job Description** ** Manager ** **Trainee -** ** Quality ** **(Travel and Relocation...members at all levels of the organization. + **Exceptional Customer Service :** Create a positive donor experience… more
- Amazon (Austin, TX)
- Description Amazon Customer Service (CS) is looking for a Program Manager to assist the Amazon Stores Americas Quality Program. In this role, you will ... lead a program within the regional Quality team. You will play a key role in...key role in ensuring Amazon customers have a world-class customer experience, and internal Amazon teams are consistently raising… more
- BAE Systems (Austin, TX)
- …incentives may be available based on position level and/or job specifics. **Supplier Quality Manager I - CEMA** **101964BR** EEO Career Site Equal Opportunity ... Candidate** BAE Systems is seeking a CEMA New Hampshire Manager of Supplier Quality , who will report...and translate requirements and risks into a robust supplier quality plan that prevents disruptions and customer … more
- Amazon (Austin, TX)
- Description Amazon Customer Service (CS) is looking for a Program Manager to join the Amazon Stores Americas Quality Program. In this role, you will lead ... a program within the regional Quality team. You will play a key role in...key role in ensuring Amazon customers have a world-class customer experience, and internal Amazon teams are consistently raising… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.… more
- EDB (Austin, TX)
- …security, compliance controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or ... Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our...customers to achieve desired outcomes using self and light-touch service offerings + Produce high- quality , engaging digital… more
- Trustmark (Austin, TX)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... services. The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and...success stories. The intent is constant improvement to the quality of our service . **Partner Success Optimization**… more
- Sodexo (Austin, TX)
- …analyze large amounts of data using Excel and Power BI + High level of customer service and communication skills. + Excellent attention to detail skills + ... **Unit Description** Sodexo has an exciting new opening for a **Senior Manager , Data Quality ** to join our team. As an integral part of the team, you will assist… more
- PulteGroup (Austin, TX)
- …a solid foundation and understanding of the basic aspects of construction warranty and customer service . Assists more senior Customer Care Managers and/or ... we stand above the competition in our commitment to quality .Our Vision is to Build Consumer Inspired Homes &...REQUIRED EXPERIENCE: (work related, tools/equipment, software, etc.): + Some Customer service experience or equivalent preferred +… more
- SunPower (Austin, TX)
- … service standards + Collaborate with cross-functional teams, including customer care, installation, and quality to optimize workflow efficiency and ... for you! **Summary of Role:** As the Regional Field Service Manager , you will play a critical...delivering key departmental goals and objectives + Resolve escalated customer service issues in a timely and… more
- Freedom Powersports (Austin, TX)
- …department + Build and maintain a loyal customer base by providing prompt, dependable, high- quality service to all customers + Maintain a list of all ROs and ... Powersports Austin, our success depends on providing the best customer service in the industry! If you...and opportunity! If you are a highly motivated Assistant Service Manager with strong leadership skills this… more
- Deloitte (Austin, TX)
- …and solutions of the SAP CX/CRM portfolio for sales automation and customer service processes, and implementation roadmaps. Support feasibility analysis, effort, ... SAP Sales and Service Cloud Manager As a Functional...CRM functionality within an SAP Sales Cloud and SAP Service Cloud environment (aka Cloud for Customer ,… more
- MindPoint Group (Austin, TX)
- …and discussions and serve as the central point of contact for the shared service customer + Facilitate relationships to promote customer satisfaction and ... Service Delivery Manager - Remote **Department:**...to sustain and expand business opportunities between the shared service provider and customer + Develop strong… more
- ARAMARK (Round Rock, TX)
- **Job Description** The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and ... rapport for mutually beneficial business relationships ? Ability to demonstrate excellent customer service using Aramark's standard service model ? Ability… more