- IBM (Rocket Center, WV)
- …your unique skills and experience. Your Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to join our team. ... remote work on other days. Key Responsibilities: + Provide Tier 2 support for software-related issues, working...of experience in a related technical support or service desk role. + Strong troubleshooting skills with the ability… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** ... If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Centre Technologies (Houston, TX)
- …between hardware and software + The ability and desire to mentor and guide Tier -I Team as needed + Documents work completed in a timely manner and improves ... existing documentation to improve efficiencies across the team. Education/Experience/Certifications + 5+ years hands-on IT experience required + Certifications + VMware VCP strongly desired + AZ-900 or equivalent strong desired + Bachelor's Degree preferred… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our Navy client. ... + Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. + Experience supporting a DoD/Federal financial… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TEKsystems (Phoenix, AZ)
- …about Job Opportunity will be provided over the phone!** What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at least 3+ of hands-on ... client in Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as...looking at add a Service Desk Analyst ( Tier 2 ) as an important member of...experience in Help Desk /Service Desk /Customer Support. +… more
- Koniag Government Services (Arlington, VA)
- …certification or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment & ... ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving problems associated with hardware and… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- Enterprise Horizon Consulting Group (Mechanicsburg, PA)
- …related information technology (IT) job. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. + ... Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support ( Help Desk ) Specialist to support a DoD project. This position is contingent… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …operating system software, troubleshoots, maintains integrity and configures network components. + Provides Tier 2 ( Help Desk ) problem identification, ... daily activities of configuration and operation of IT systems. + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. +… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Amentum (Chicago, IL)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5… more
- Red River (Chantilly, VA)
- …will you contribute to making an impact? Join our team as the Help Desk Lead/Supervisor ( tier 2 ) and take the lead in an exciting role at the heart of ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more
- Arena Technical Resources, LLC (Stafford County, VA)
- …in an administrative language (PowerShell, VBS, etc.)Perform ACAS and SCAP scans and remediation Assist Tier 2 help desk with issues elevated to systems ... Title: SQL Database Administrator Location: Quantico, VA (on-site 3 days a week, remote 2 days a week) Clearance: Must hold an active Secret Security Clearance to be… more