• Camping World Holdings, Inc. (Lincolnshire, IL)
    …Domain Knowledge: Exposure to marketing analytics, customer loyalty programs, web analytics, call center metrics , and FP&A practices. Technical Skills: ... Job Title: Business Analyst Location: Chicago, Illinois (Hybrid) Employment Type: Full-time...analysis. Call Center Performance Analyze call volume, agent performance, and customer satisfaction metrics more
    Upward (07/28/25)
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  • NorthShore (Skokie, IL)
    …utilization. Generate Workforce Performance Reports. Prepare detailed reports that summarize call center performance metrics , including staffing efficiency, ... Manager of Workforce Optimization. This role is responsible for ensuring that the call center operates efficiently by optimizing staff scheduling, forecasting … more
    Upward (07/23/25)
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  • ASK Staffing (Englewood Cliffs, NJ)
    …We are unable to provide sponsorship at this moment". Job Title: Financial Analyst - Korean Bilingual Location: Englewood Cliffs, NJ -07632 Pay Rate: $28/hr on ... and perform month-end closing, financial forecasting, reporting, and operational metrics tracking to help senior management make well-informed decisions. Prepare… more
    Upward (07/08/25)
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  • The University of Miami (Miami, FL)
    …Department of Executive Medicine has an exciting opportunity for a full time Business Planning Analyst 2 at Desai Sethi Medical Center in Miami. The incumbent is ... Executive Health programs. Includes dashboard per provider, site and overall department metrics . Extracts data from multiple University systems in order to track… more
    Upward (07/21/25)
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  • Regions Financial Corporation (Birmingham, AL)
    …section of the system. Job Description: At Regions, the Real Estate Banking Analyst works as part of the Real Estate Banking client coverage/origination team for ... Regions Bank. The Real Estate Banking Analyst serves as the primary analytical support for bankers in the origination and execution of real estate banking products… more
    Upward (07/23/25)
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  • Contact Center Analyst

    Liberty Latin America (PR)
    …in Information Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience with technologies, ... **What's the role?** As the Contact Center Data & Systems Analyst , you...Systems/Computer Sciences. 2-5 years of experience working in a call center environment. Technical understanding and experience… more
    Liberty Latin America (07/16/25)
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  • Sr Access Center Workforce Management…

    Houston Methodist (Katy, TX)
    …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
    Houston Methodist (06/10/25)
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  • IT Security Analyst III

    Albany Medical Center (Albany, NY)
    …(United States of America) Salary Range: $71,612.39 - $110,999.20 The Information Security Analyst is a member of the information security team and works closely ... This includes defining security policies, processes and standards. The Information Security Analyst works to select and deploy technical controls to meet specific… more
    Albany Medical Center (07/25/25)
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  • HCM Systems Analyst I, II, Sr, or Lead

    Tucson Electric Power (Tucson, AZ)
    **HCM Systems Analyst I, II, Sr, or Lead** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6064** **About Us** UNS Energy Corporation ... employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) . **Job Description - HCM Systems Analyst I, II, Sr, or Lead** Check us out. We… more
    Tucson Electric Power (07/24/25)
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  • Workforce Management Real Time Analyst RTA

    Entergy (West Monroe, LA)
    …is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / Purpose:** A… more
    Entergy (07/03/25)
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  • Internal Audit Senior Analyst

    FirstBank (Lakewood, CO)
    …There's an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and ... by customers, communities and employees, which is at the center of the company's "banking for good" mantra. FirstBank...as well as internal policies and procedures. The Senior Analyst performs advanced level work individually or as part… more
    FirstBank (07/16/25)
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  • Lead Quality Analyst Banking

    EverBank (Jacksonville, FL)
    …re-designing processes. + Coordinates service metrics and monitors results to ensure call center is delivering on customer service objectives. + Ensures that ... **Lead Quality Analyst Banking** The Lead Quality Analyst ,..., Banking ensures the quality of the performance of call center associates who deal with existing… more
    EverBank (07/27/25)
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  • Analyst / Developer II - Direct Sales…

    DISH Network (Englewood, CO)
    …variable compensation plan, ensuring accuracy and timely processing of incentive payments + Analyze call center data to recommend and implement call routing ... managing the data infrastructure for the sales agent variable compensation plan, call routing strategies to drive performance, and many other crucial tasks. The… more
    DISH Network (05/22/25)
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  • Real Time Analyst

    Mass Markets (NC)
    …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/13/25)
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  • Commercial Real Estate Banking Analyst

    Regions Bank (Birmingham, AL)
    …section of the system. **Job Description:** At Regions, the Real Estate Banking Analyst works as part of the Real Estate Banking client coverage/origination team for ... Regions Bank. The Real Estate Banking Analyst serves as the primary analytical support for bankers in the origination and execution of real estate banking products… more
    Regions Bank (07/18/25)
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  • FLEX Edge Security Analyst

    Marriott (Bethesda, MD)
    …N **Position Type** Management This is a temporary position. The Edge Security Analyst will assist in the deployment, management, and optimization of Akamai edge ... malicious bots. The ideal candidate will gain experience with the Akamai Control Center to help configure, monitor, and fine-tune WAF rules and policies, ensuring… more
    Marriott (05/29/25)
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  • Ops Medical/Health Care Program Analyst

    MyFlorida (Doral, FL)
    …and must meet or exceed established contact center performance measures and contact center metrics . This position is not a remote or telework position. This ... 68900296 - OPS MEDICAL/HEALTH CARE PROGRAM ANALYST Date: Jul 25, 2025 The State Personnel...for providing full-time customer service to a high-volume Contact Center . This position is also responsible for answering recipient… more
    MyFlorida (07/26/25)
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  • Supervisor, Insurance Analyst

    AbbVie (North Chicago, IL)
    …appeals, and specialty pharmacy operations + 1-2 years supervisory experience in a call center , large physician, managed care, or healthcare insurance setting ... Tik Tok (https://www.tiktok.com/@abbvie) . Job Description Purpose The Supervisor, Insurance Analyst provides leadership, support, and supervision for the Insurance … more
    AbbVie (06/23/25)
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  • Electronic Surveillance System Analyst

    NANA Regional Corporation (Fredericksburg, VA)
    Synteras an AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... Agreement (SLA) Management process for the FBI National Domestic Communications Assistance Center . Candidate must have law enforcement experience and be able to… more
    NANA Regional Corporation (07/09/25)
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  • Revenue Cycle Analyst - Katy

    Houston Methodist (Houston, TX)
    At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating (gathering, trending, reporting, monitoring, analyzing) data and analytics ... a bridge between the client, stakeholders and assigned team. The Revenue Cycle Analyst is assigned to projects of intermediate complexity and scope and is… more
    Houston Methodist (07/12/25)
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