- BAE Systems (Herndon, VA)
- **Job Description** **We are looking for a Voice/ Telecom Engineer with solid Avaya experience. Any Nortel is a huge plus!** We are looking for experienced Voice ... multi-Cloud services as well as virtualized applications, and storage systems . Enterprise Computing Engineering services include modern application technology… more
- Vectrus (Wichita, KS)
- …deadlines (preferred). + Ability to install, configure and troubleshoot Cisco and Avaya Call manager system and Session Initiation Protocol (SIP) (preferred). ... structure management. Responsibilities + Responsible to install, configure, and troubleshoot Avaya & Cisco voice solutions. + Responsible to install, configure, &… more
- altafiber (Cincinnati, OH)
- …+ Provide recommendations, requirements development, and project management on information systems solutions. + Complete requirements definition and system ... + Coordinate with Call Center operations and vendors on Avaya , Verint, Virtual Hold related changes, and issues +...systems development life cycle processes on a multi-user system , including: + development and execution of test plans… more
- Leidos (Ogden, UT)
- …(GSM-O II), a Defense Group of Leidos has an opening for a **Voice Network Systems Engineer** **.** Our customer is the Defense Information Systems Agency (DISA) ... located at **Hill AFB, UT** providing Defense Information System Network (DISN) enterprise network services to the department of Defense (DoD), 4th estate and… more
- Insight Global (Oklahoma City, OK)
- …with possible extension! This person would be assisting in the transition from Avaya phone systems to Cisco Call Manager in a companywide-upgrade initiative. ... This person would also be troubleshooting their fax system and upgrading them to a cloud based .... Experience with Cisco Call Manager . Experience with Avaya . Administrating Cisco/ Avaya phone systems… more
- Trace Systems Inc (Scott AFB, IL)
- …possess skills in diagramming, and understand WAN principals. + Perform system maintenance, support capacity planning activities, and complete configuration change ... network traffic + Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications...Server. Education: + High school diploma or equivalent Trace Systems Trace Systems Inc. was founded to… more
- W. R. Grace (Pasadena, TX)
- System Admin End-User Computing - Communications Apply now " Date:May 6, 2024 Location: Pasadena, TX, US, 77507 Company: W. R. Grace & Co. Requisition ID: 23077 ... people in over 30 countries. Job Description Grace is searching for a System Admin - End User Computing/Communications professional. This role is responsible for the… more
- UIC Government Services and the Bowhead Family of Companies (Mcguire AFB, NJ)
- …(5) years' experience in the telecommunications industry and have a working knowledge of Avaya Communications Systems . + Minimum of five (5) years of recent ... Use advanced knowledge to analyze both hardware and software system failures and other unusual system occurrences...The individual's experience shall demonstrate that advanced knowledge of Avaya switching systems , operating in a central… more
- CVS Health (Nashville, TN)
- …engineers accountable for CVS's dynamic contact center environment consisting of Avaya , Cisco, and Five9 technologies. This individual will provide technology ... and call routing that incorporate technologies such as Cisco Voice and Contact Center, Avaya Voice and Contact Center, Oracle SBCs, and Five9 Contact Center as a… more
- Penn Medicine (Philadelphia, PA)
- …Indicator (KPI) Dashboard and staff quality and productivity results. Monitor the Avaya telephone queue for timely, high-quality service. Monitor the EMPI email and ... tracking and report out + Duplicate Percentage Rate + Avaya Phone Queue volumes and Abandonment Rate + Potential...issues experienced with the call lines. Via the Encore system , perform quality review of recorded calls for each… more
- Marriott (Columbus, OH)
- …interfaces in a multi-site call center environment. + Working knowledge of Avaya Call Management Systems , Session Manager, Communications Manager, Interaction ... day-to-day management, programming and technical oversight for the IP Voice systems supporting Customer Engagement Centers (CECs) located throughout the world.… more
- PeaceHealth (Springfield, OR)
- …required with design, implementation, and support of Avaya Aura core systems including Communication Manager (CM), System Manager (SMGR), Session Manager ... and VOIP technologies and services in a 24x7 high availability environment. + Ensures system integrity and security for all voice systems . + Oversees complex… more
- Huntington Ingalls Industries (Indian Head, MD)
- …Word, PowerPoint, Excel, Project, Access) + Adobe Professional and Creative Cloud + Blackboard + Avaya phone and Cisco phone systems + Skype for busines Why HII ... Warfare and Space (CEWS) is looking to hire a System Engineer to support our DOD/IC customer's new training...activities. Responsibilities As a Training Center / Lab Support systems engineer on our team you will: + Support… more
- Amentum (Albuquerque, NM)
- …several sources and prioritize based on effective communication. + Knowledge of administration of Avaya IP phone management systems Amentum is proud to be an ... Amentum is currently seeking a **Senior Enterprise Systems Administrator** to support an IT Managed Services program in Albuquerque, New Mexico. The overall program… more
- Robert Half Technology (Naples, FL)
- …recommend approval of monthly landline phone billings * Maintain and troubleshoot Avaya CM including auto-attendants, IVR, and Phonetree system implementation * ... inventory records and databases for landline phones * Analyze system and user needs as well as equipment requirements...role within the Service industry * Proficient in using Avaya CMS or similar telecommunications systems *… more
- UIC Government Services and the Bowhead Family of Companies (Cherry Point, NC)
- …circuits and related apparatus required in the central switching office. + Analyzes system failures and other unusual system occurrences to isolate the source ... parts inventories. **Qualifications** + Required to have documented experience with Avaya Aura CM-7 with G-450 servers, analog and digital telephone installation… more
- Themis Insight (Fort Washington, MD)
- …accessing IT systems . + Experience providing support for the dispatch system and remaining involved in the resolution process. + Experience configuring and ... with a Polygraph As Training Center / Laboratory Support System Administrator on our team you will provide support...Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems ; Cisco phone systems… more
- Jacobs (Aiken, SC)
- …customer at the Savannah River Site. Jacobs Technology Inc. provides telecommunications system operation and maintenance services as well as site operator services ... River site. **Responsibilities:** + Perform daily surveillance and maintenance on Avaya Aura communications platform (Equipment is located at various sites across… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …+ Call Recording (NICE). + Turrets (Speakerbus). + Hoot and Holler (Speakerbus). + Avaya Platform ( System and Session Manager, Avaya Aura Messaging). + ... build solutions. + Analyzes problems with voice and video conferencing services and systems to recommend and implement solutions. + Tests solutions to ensure they… more
- AbbVie (Irvine, CA)
- …collaboration in the UCM space. + Employ experience with voice infrastructure including Avaya PBX, Cisco call manager, Telepresence, Jabber, PEXIP MCU, & Lync. + ... scripts in automating onboarding & offboarding process, helping with automation of system tasks, developing power BI system utilization & availability reports… more