- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change management. + Maintain and...Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) ( BMC Remedy ). + Perform independent verification of the Asset ... resolve discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse… more
- Citizens (Pittsburgh, PA)
- …Preferred Skills + Experience using IT Service Management platforms such as ServiceNow, BMC Remedy , Cherwell, or similar tools for incident logging, tracking, ... As a critical member of our IT Service Management ( ITSM ) team, you will be responsible for driving the...to reduce incident recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and… more
- Hartford HealthCare (Farmington, CT)
- …systems, Microsoft Office, Citrix and other IS infrastructure. Application experience with ITSM ( BMC Remedy ), Epic, Kronos and Cisco VPN is preferable. ... * Must demonstrate strong interpersonal, verbal communication and problem solving skills and the ability to prioritize and work effectively in a team environment. We take great care of careers. With locations around the state, Hartford HealthCare offers… more