- Monster (Indianapolis, IN)
- …IN A Smart Hands Support technician, also referred to as a Data Center Smart Hands technician, provides on-site technical support for IT infrastructure within data ... and decommissioning servers, switches, routers, and other equipment within data center racks. Remote Team Collaboration: Coordinating with remote engineering teams… more
- Monster (Houston, TX)
- …Results oriented Strong leadership skill Experience: Over 2 years of experience in a call center or consumer services setting. The ideal candidate will have a ... Title: Continuous Improvement Analyst Location: Houston Tx, 77002 Duration: Long-term Contract...week) Monday- Friday 8am-5pm Job Summary: The Continuous Improvement Analyst is responsible for the analysis and resolution of… more
- Monster (Houston, TX)
- …brands and market regions. This team is responsible for liaising with IT, Marketing, Call Center , and Operations to accomplish results for the Residential, Small ... Title: Digital Communications Analyst Location: Houston, Tx 77002 Duration: Long term...Partners, Database Operations). In this role The Digital Communications Analyst II is responsible for supporting products and services… more
- Monster (New York, NY)
- This people manager role leads and oversees the call center workforce management function. Ensures all productivity and performance service levels are achieved ... for UNFCU's 24/7 call center ...for UNFCU's 24/7 call center environment. Responsible for assisting the ...demonstration of our service excellence behaviors. Oversee the contact center workforce analyst team and execute all… more
- Monster (Troy, MI)
- …a major clinical EMR application (Epic, Cerner, Allscripts, etc.) is preferred HDI Support Center Analyst Certification is a plus Our success as a company is ... & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second… more
- Monster (Baltimore, MD)
- …for data validation or automation tasks. Working knowledge of voice technologies and call center workflows (eg, IVRs, ACD, call recording). Exposure ... ensure smooth operation across various components of the contact center environment. The analyst will work closely...you'll be doing: Support quality assurance activities for contact center solutions, including IVR, voice routing, call … more
- NuAxis Innovations (Washington, DC)
- ** Call Center Analyst - HR Desk** Location **Washington, DC** \# of openings **2** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... work, so join our team NOW! We are currently seeking a talented and motivated ** Call Center Analyst - HR Desk** for a Full-Time position. **Job Summary:** We… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... those and existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current and future state process flow… more
- Disabled Veteran Solutions (Erie, PA)
- …W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | ... Role We are seeking a detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical in ensuring… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Computer Science, or a related field required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM ... maintaining our small business family style culture. **Essential Job Summary:** TheCall Center Workforce Analystt is a pivotal role within a dynamic Customer Service… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. ... The Call Center Quality Analyst 1 is responsible for monitoring call quality for 1) scheduling and registration calls, and/or 2) provider on- call … more
- Teleperformance USA (North Lauderdale, FL)
- …required to manage staffing plans and performance.** **Qualifications** + **Minimum 2 years call center experience and 6 months WFM experience** + **Must ... based on client requirements to determine workforce needed to meet fluctuating call volumes and staffing demands.** + **Management of internal staffing files (ie… more
- Aspira Connect (Dallas, TX)
- System Support Analyst Aspira | Call Center Operations About Aspira For forty years, Aspira has been the market-leading software and services provider for ... guide everything we do. The Ideal Candidate The System Support Analyst oversees the intake, analysis, troubleshooting, and resolution of hardware, network,… more
- Lockheed Martin (Orlando, FL)
- …\(EO\) business\. The position is a Senior Security Analyst for the Security Operations Center - Customer Support \( Call Center \) team\. The analyst ... will provide inbound Call Center support to Lockheed Martin employees, security professionals and government agencies\. Duties would also include, but are not limited to, processing domestic and international visits, Non\-Disclosure Agreements, system… more
- ICF (Reston, VA)
- Description ICF seeks an on- call Senior Child Welfare and Education Research Analyst to work within our Child Welfare and Education (CWE) Line of Business. This ... educational agencies to provide high-quality services and products. Key Responsibilities: The on- call Senior Child Welfare and Education Research Analyst is… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data… more
- Houston Methodist (Katy, TX)
- …in lieu of degree **WORK EXPERIENCE** + Three years of experience in a call center operation to include two years in quality assurance, process improvement, ... At Houston Methodist, the Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Experienced Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB ... consulting firm. Where We Need You Protiviti's Americas Delivery Center is seeking an Analyst to join...contact us by sending an email to ###@roberthalf.com or call ### for assistance. In your email please include… more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Senior Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB ... firm. Where We Need You The Protiviti Americas Delivery Center is seeking a Senior Analyst to...contact us by sending an email to ###@roberthalf.com or call ### for assistance. In your email please include… more
