- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** ** Call Center / Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** ** Call Center / Help ... Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup,… more
- LA Care Health Plan (Los Angeles, CA)
- …Technology or Related Field Experience Required: At least 2 years of experience in Call Center Help desk , configuring & administering networked ... Help Desk Technician III (Hybrid) Job...environment across the organization. (5%) Participates in the after-hours on- call rotation, assisting Level 2 technicians with escalated issues… more
- Motion Recruitment Partners (Phoenix, AZ)
- …School Degree or equivalent preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + ... Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract...needs known in advance. **Posted by:** Isabella Sweet **Specialization:** + Customer Support / Call Center /… more
- TEKsystems (Houston, TX)
- …support, Customer service, Help desk support, Outbound, Support, Technical support, Call center , Help desk , Customer service oriented, Customer ... + Must have knowledge of healthcare offerings and prior call center experience ONSITE Shifts & Hours:...22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- City of New York (New York, NY)
- …with preliminary identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center , with a high degree of ... Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department....troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls… more
- GovCIO (Boise, ID)
- …or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of ... metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Teledyne (Huntsville, AL)
- …years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk / Call Center environment + Must have ... assist in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing PCs, networking, printers, client… more
- TEKsystems (Halethorpe, MD)
- …requiring effective triage and issue resolution. Experience Requirements 1-2 years of help desk or call center support experience 1-2 years of experience ... Our client is hiring 3 Service Desk Analyst to support internal employees. These Analyst...using help desk ticketing systems (eg, ServiceNow, Ivanti) Technical Skills -Ability… more
- TEKsystems (Houston, TX)
- …support, Customer service, Help desk support, Outbound, Support, Technical support, Call center , Help desk , Customer service oriented, Customer ... Oncology Top Skills Details Bilingual,Spanish,Empathy,Customer support,Customer service, Help desk support,Outbound,Support,Technical support, Call center Additional… more
- Mass Markets (Savannah, GA)
- …in a fast-paced, dynamic environment Preferred (Not Required) + 1+ year in customer service, call center , help desk , technical support, inside sales, or ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- NuAxis Innovations (Washington, DC)
- …and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, ... on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion....Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- ManpowerGroup (Salem, OR)
- …functions of the position. **Required Qualifications:** + Minimum of one year of Technical Support/ Call Center / Help Desk experience. + Basic IP ... Meet call handling, volume and productivity goals in an inbound call center environment. Performs other duties as required or assigned. + Support of… more
- Community Health Systems (Fort Smith, AR)
- …+ _1-2 years of customer service experience required, preferably in a call center or help desk environment required_ + _Familiarity with CRM software ... - Shared Services, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building… more
- Leidos (Chantilly, VA)
- …or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic troubleshooting techniques and ... the ability to assist in diagnosing customer issues. + Understanding of service-level agreements (SLAs), performance metrics, and quality control principles. + Ability to manage transactions or service requests efficiently while ensuring customer satisfaction.… more
- Community Health Systems (Enterprise, AL)
- …+ 1-2 years of customer service experience required, preferably in a call center or help desk environment required + Familiarity with CRM software ... and customer service tools preferred **Knowledge, Skills and Abilities** + Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns. + Proficient in using computer systems, including Microsoft… more
- Capgemini (Columbia, SC)
- …* 5+ years' work experience in managing delivery teams in a Technical Call Center , IT Help Desk , or equivalent technical support roles * Good ... be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...ensure that the Delivery Unit functions as a Profit Center * Ensures effective resource utilization across onsite and… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts...field AND/OR 2 years in a customer support or call center like environment. + Ability to ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 year contract...fast-paced but fun work environment. + Promote teamwork and call center success + Must have an… more
- Robert Half Technology (Uniontown, OH)
- …in IT Help Desk services, technical support, and call center operations while showcasing exceptional communication and documentation skills. ... Description We are looking for a dedicated Help Desk Analyst to join our...hours, including weekends, as required. * Previous experience in call center environments is highly desirable. Technology… more
- Koniag Government Services (Durham, NC)
- …paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... variety of hardware, software, video, mainframe, and network problems utilizing the Call Center knowledge base. + Additionally, the contractor dispatches all… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...the Safety Board (when needed). * Wiping screen for Call boards when uncleared visitors access 109. * Delegate… more