- VentureTech Solutions (Plantation, FL)
- Call Center Operations & Dialer Administrator Role Summary The Call Center Operations & Dialer Administrator is responsible for transforming ... the corporate office located in Plantation, FL. Remote is not available. Call Center Operations & Dialer Administrator Key Responsibilities 1. Performance… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …community. + Wrap up your experience with a Capstone presentation to senior leadership. Your Role: Call Center Operations Intern The Call Center ... Operations Intern will support in understanding the current call center workflow and member experience. Analyze...Legal + Data Operations + Member Solutions Center - Call Center +… more
- AssistRx (Phoenix, AZ)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Mass Markets (Savannah, GA)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Mass Markets (Killeen, TX)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Molina Healthcare (Tampa, FL)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members ... supporting processes involved with Medicare Stars and Pharmacy quality operations . * Ensures that average phone call ...of experience in health care, preferably within a health-related call center environment, or equivalent combination of… more
- Teleperformance USA (Brownsville, TX)
- …**high levels** **of employee morale. ** + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client ... actual hours, payroll, etc. ** + **Oversee day-to-day contact center operations and business planning, ensuring staff...complex Excel functions** + **Minimum of two years of call center management experience. ** + **Experience… more
- Mass Markets (Mesilla, NM)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills + Fluent… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- Three Saints Bay (Denver, CO)
- …+ Ensure that proper training be provided pursuant to the requirements of the Call Center operations as outlined in the contract and certified ... all training requests (on or off site) based on needs for effective Call Center operations to include travel costs, accommodations, training fees, and any… more
- University of Southern California (Los Angeles, CA)
- …and procedures to facilitate program operations . + Supervises staff assigned to call center operations teams. Recommends staffing needs based on program ... visitor inquires and/or issues. Essential Duties: + Supervises one or more medical call center customer service operations teams and the delivery of services… more
- NTT America, Inc. (Nashville, TN)
- …and analysis to organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring system performance; identifying and ... forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team... operator analysts, maintain staffing schedules and managing daily operations . + Stands ready to answer incoming calls in… more
- Atlantis Casino Resort Spa (Reno, NV)
- …join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations , including, but not limited to, Atlantis Casino Resort ... our Forbes and AAA Diamond status. In addition to day-to-day operations , the Senior Call Center Manager will be accountable for onboarding, training,… more
- Northwell Health (Melville, NY)
- …and compassionate Director, Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for ... a deep understanding of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be instrumental in ensuring… more
- NTT America, Inc. (Nashville, TN)
- …and analysis to organizational strategic plans and reviews. + Maintains and improves call center operations by monitoring system performance; identifying and ... adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Manager to join our team in Nashville, Tennessee (US-TN), United… more
- Humana (Bismarck, ND)
- …mission-critical suppliers that support the company's enterprise connectivity, unified communications, call center operations , and network resiliency. This ... part of our caring community and help us put health first** The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing… more
- Bath Planet (St. Charles, MO)
- … Manager to join our team and play a key role in managing and supporting our call center operations . If you have strong leadership skills, thrive in a ... Assistant Call Center Manager - Join America's...Assistant Call Center Manager - Join America's Fastest-Growing Bath Remodeling...hear from you! What You'll Do: + Assist the Call Center Manager in recruiting, training, and… more
- Luxury Bath Technologies (Port Huron, MI)
- …and efficiency in every customer interaction. What You'll Do: + Oversee daily call center operations , ensuring smooth scheduling and high-quality customer ... Call Center Manager - Port Huron,... Call Center Manager - Port Huron, MI Join a...bath and shower systems. We're currently seeking an experienced Call Center Manager to lead our inside… more
- Robert Half Office Team (Phoenix, AZ)
- …Proficiency in managing multi-line switchboards and other telecommunications systems. * Familiarity with call center operations and best practices. * Ability ... Description We are looking for a dedicated Healthcare Call Center Representative to join our...* Utilize telecommunications systems and software proficiently to manage call operations effectively. * Maintain confidentiality and… more
- Robert Half Office Team (Louisville, KY)
- …clients and vendors . Perform other duties as assigned Requirements . Knowledge of call center operations and phone etiquette . Education equivalent to ... Description We are looking for a dedicated Call Center Specialist to join our team on a contract-to-permanent basis in Louisville, Kentucky. In this role, you… more